Your teen is upset, you’re frustrated, and suddenly a simple “no” turns into a full-blown argument. That moment can feel impossible to recover from, especially when you’re trying to hold boundaries and still keep your relationship intact. We wanted a practical, real-life way to bring the temperature down without shutting the conversation down.

We’re joined by Amy Saloner, a parent and teen coach focused on adolescent well-being, resilience, and helping young people grow into confident, on-purpose adults. Amy shares her Five C’s of communication: calm, consent, communicate, curiosity, and clarity. We talk about why you can’t solve problems from an escalated emotional state, how asking “Is now a good time to talk?” prevents unnecessary blowups, and how a simple nonviolent communication map (observations, feelings, needs, requests) can turn blame into collaboration.

We also dig into what many parents need most: rupture and repair. When you react out of fear, you can still go back, take responsibility, apologize, and reconnect. Amy explains why “connect before correct” matters, how reflective listening builds emotional safety, and why these skills shape everything from friendships and college transitions to leadership, negotiation, and healthy boundaries.

Subscribe for more practical parenting tools, share this with a friend raising teens, and leave a review so more families can find these communication skills. What’s the hardest part for you right now: staying calm, getting consent, or staying curious?

Connect with Amy

Get your own copy of The Cs of Communication and The Communication Map here, or find her on Facebook or Instagram.

Welcome to Speak Out Stand Out — the show where we build confidence in our future, one voice at a time. I’m your host, Elizabeth Green.

I grew up shy, so I know firsthand how life-changing it can be when someone helps you find your voice. Now, I get to help kids and teens do exactly that — and this podcast is a place to share those tools with you.

Each week, I talk with experts and inspiring guests about simple, practical and tangible ways to help the young people in

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