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How do you grow a poop scooping business to 75 recurring customers while still working a full-time job? In this interview, Justin Brock of Pet Waste Pros shares exactly how he built his business using SEO, Google Business Profile optimization, customer communication, and consistent execution instead of chasing shortcuts. Learn his biggest mistakes, how he landed commercial clients, why Google reviews changed his business, and the mindset that helped him grow steadily while balancing a career in insurance.

What This Video Covers
🚀 How Justin grew to 75 recurring poop scooping clients while working full-time
🌐 Using SEO & Google Business Profile instead of relying on Facebook ads
📞 Why getting prospects on the phone dramatically increased close rates
💼 Landing commercial accounts and building credibility with property managers
⭐ How Google reviews accelerated business growth with Review Harvest
👥 Hiring lessons, customer retention strategies, and communication tips
📈 Common mistakes new home service businesses should avoid
🐢 The "Tortoise Method" for building a sustainable business over time
Timestamps

00:00 Intro & Justin's journey into the poop scooping business
00:01:30 Discovering the business through UpFlip & getting started
00:03:45 Landing the first customer & building a website from scratch
00:04:40 Getting recurring customers through SEO & Google
00:05:50 Growing to 75 recurring clients
00:06:26 Review Harvest sponsor segment
00:07:24 Why Google outperformed Facebook Ads
00:08:56 Biggest business mistakes & bookkeeping lessons
00:10:15 Hiring challenges & why part-time help didn't work
00:11:44 Customer retention strategies & communication tips
00:13:54 Funny and unusual poop scooping stories
00:15:41 Growth goals for the next year
00:17:04 How Justin landed commercial accounts
00:18:36 Free School Community sponsor segment
00:19:37 Why Google reviews help close commercial deals
00:21:22 Commercial outreach strategy & networking
00:23:55 Following up until prospects say no
00:26:07 Why Review Harvest has been worth every dollar
00:28:40 Advice for new poop scooping & home service business owners
00:30:54 Final thoughts & outro

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