Completion stats are a vanity metric. Happy sheets are pointless. Revenue impact will get you a seat at the table.

We've all heard these statements from conference stages. Some of us, your hosts included, might even have said them. But in this week's episode of The Mindtools L&D Podcast, we wanted to dig a little deeper.

We invited Evolve L&D's Tom McDowall to join Ross G and Claire, to discuss:

• why the context behind completion metrics is crucial to understanding them
• how to design effective learner surveys
• how 'metric chains' help broaden our understanding of learning impact.

During the discussion, we referenced Dr Will Thalheimer's book Performance-focused smile sheets.

In 'What I Learned This Week', Claire discussed the design of the London Tube map.

Ross G discussed a novel genetic modification technique known colloquially as 'agriculture'. And it's recent acceleration.

To find out more about Tom, visit evolve-ld.com. For more on the IDTX conference, see idtx.co.uk.

For more from Mindtools Kineo, visit mindtools.com or kineo.com. There, you'll also find details of our Learning Management Systems, Content Hub for leaders and managers, and custom learning design service.

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Connect with our speakers   

If you'd like to share your thoughts on this episode, connect with us on LinkedIn:

• Ross Garner
• Claire Gibson
• Tom McDowall