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On this episode of camp code our hosts Gabrielle and Beth talk about what it really means to teach professionalism in a camp setting where fun and silliness are part of the culture but responsibility is always present. They explore how camp is often one of the most meaningful first jobs young people will ever have, and why it still needs clear expectations around safety, communication, reliability and respect. Rather than treating professionalism as something stiff or corporate, they reframe it as trust. Staff are not just showing up to have a good time, they are being trusted by families with children, and that shifts everything about how we train, support, and lead them.

From Gabz,

The Ontel Battery Daddy is a simple but surprisingly powerful camp hack that helps keep all your batteries organized in one portable case, while also including a built-in tester so you can quickly see which ones still work. Instead of digging through drawers or dealing with dead batteries mid-program, camp teams can store and access everything in one place, which is especially helpful for maintenance, healthcare, and program areas that rely on batteries daily. It also becomes a shared resource across departments and reduces small but constant interruptions. Even better, it can double as a helpful engagement tool, like when a homesick camper got involved in testing batteries while staff were supporting families, showing how a practical tool can also create moments of connection during busy camp days..

• Beth Allison, Camp Consultant - Go Camp Pro
• Gabrielle Raill, Camp Director - Camp Ouareau

UltraCamp

Imagine camp registration software that actually gives you MORE time for what you love - CAMP! With UltraCamp, you can effortlessly track attendance, manage staff, streamline registration, and more. Explore now at ultracampmanagemnent.com/campcode.

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Find full show notes and links at: https://www.gocamp.pro/campcode/coolheaded

On this episode of camp code our hosts Gabrielle and Beth get real about a moment every camp leader has seen. A camper is crying, two kids are arguing, the plan is falling apart, and the counselor just freezes. Instead of treating that as a failure, they unpack what is actually going on. Most staff have never been taught how to think under pressure. So when things get intense, their brains do exactly what brains do. They panic, shut down, or rush in too fast. This episode focuses on how to change that by teaching simple, practical skills like pausing for a few seconds, noticing what is really happening, and choosing one small helpful action instead of trying to fix everything at once.

What makes this conversation land is how grounded it is in real training. Gabrielle and Beth share hands-on activities and simple frameworks like stopping, approaching appropriately, and speaking kindly, all designed to build confidence through practice. The goal is not perfection. It is helping staff feel steady enough to act, ask good questions, and know when to call for help. When counselors practice these skills ahead of time, they are far more likely to stay calm and capable when camp life gets messy, which it always does.

From Beth,

Normalize asking for help by teaching staff that strong leadership is not about handling everything alone, but about knowing when to involve others. Many new counselors see asking for help as failure, but in reality, it is a sign of good judgment. During training, you can bring this to life with a simple “helpline” exercise by creating three zones: handle it yourself, ask a peer for support, or call a supervisor immediately. As staff place themselves along the line in response to different scenarios, they begin to understand how others assess risk and responsibility, and it opens up meaningful discussion.

The bigger goal is to reinforce a clear thinking process that staff can rely on: pause, notice what is happening, take a small helpful action, ask questions, make a thoughtful decision, and get support when needed. When staff have the chance to practice this in real scenarios, they build confidence and are far less likely to freeze when challenging moments come up.

• Beth Allison, Camp Consultant - Go Camp Pro
• Gabrielle Raill, Camp Director - Camp Ouareau
• Ruby Compton, Chief Exploration Officer - Ruby Outdoors

UltraCamp

Imagine camp registration software that actually gives you MORE time for what you love - CAMP! With UltraCamp, you can effortlessly track attendance, manage staff, streamline registration, and more. Explore now at ultracampmanagemnent.com/campcode.

Have some feedback? A topic suggestion? Text us!

Find full show notes and links at: https://www.gocamp.pro/campcode/lesstalkingmoredoing

In this episode of Camp Code, Beth Allison, Gabrielle Rail, and Shoshi Rothchild challenge a common trap in staff training: too much talking, not enough doing. They make a compelling case that leadership isn’t learned through lectures; it’s built through practice. From marshmallow tower challenges to role playing homesick campers, the episode is packed with hands-on strategies that turn passive sessions into active learning. These experiential approaches don’t just improve retention; they build confidence, strengthen relationships, and mirror the real-life unpredictability of camp. The core idea is simple but powerful: if staff are expected to lead in dynamic, human-centered environments, their training should reflect that same energy.

The conversation goes further by showing how small shifts—like adding movement, using quick decision-making scenarios, or turning feedback into a game can dramatically increase engagement and impact. Activities like “try-teach-talk,” themed training days, and even creative projects like staff-made videos help embed learning in ways that stick. But the real magic lies in reflection. Each activity is paired with intentional debriefs that help staff connect what they did to how they’ll lead. The result is training that feels less like school and more like camp itself: interactive, meaningful, and rooted in community. If there’s one takeaway, it’s this: memorable training isn’t about covering more content, it’s about creating moments where staff actually experience what great leadership feels like.

From Gabz,

One of the most effective and often overlooked ways to strengthen staff training is through intentional recall, not just repetition. Drawing on insights from Neuroplasticity, this approach emphasizes that learning sticks when people actively retrieve information rather than passively review it. In practice, that means closing the “book” and asking staff to remember, apply, and use what they’ve learned instead of simply hearing it once and moving on.

A simple but powerful way to build this into camp training is through “capsules.” After introducing a concept such as handling camper behavior or problem solving, staff revisit it 48 hours later through new, scenario-based challenges that require them to recall and apply what they learned. These quick touchpoints can be woven into existing moments like meals or by slightly shortening sessions to make space. The result is stronger retention, more confident staff, and skills that actually show up when it matters most during the summer.

• Shoshi Rothschild, Founder and Principal - in.tent Consulting and Facilitation

• Beth Allison, Camp Consultant - Go Camp Pro
• Gabrielle Raill, Camp Director - Camp Ouareau
• Ruby Compton, Chief Exploration Officer - Ruby Outdoors

UltraCamp

Imagine camp registration software that actually gives you MORE time for what you love - CAMP! With UltraCamp, you can effortlessly track attendance, manage staff, streamline registration, and more. Explore now at