Can we talk about customer complaints?
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Can we talk about customer complaints?
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著者：
Britt always says, "It's not personal, it's just business"... but what happens when a customer decides to make it personal?
In today's episode, we're diving into one of the trickiest parts of running a business: customer service. From unreasonable complaints and difficult customers to navigating situations where the customer believes they're always right, Britt shares her thoughts on where businesses should draw the line and how to handle conflict without losing your cool.
LINKS
Follow Britt on:
- Instagram - @brittney_saunders
- Instagram - @bigbusiness_podcast
- TikTok - @brittney_saunders
- YouTube - Brittney Saunders - Fayt The Label
- Check out FAYT The Label HERE.
- Purchase my book "Just Getting Started" HERE
CREDITS
Host: Brittney Saunders.
Executive Producer: Xander Cross
Managing Producer: Ricardo Bardon
Find more great podcasts like this at novapodcasts.com.au and follow Nova Podcast's Instagram @novapodcastsofficial
See omnystudio.com/listener for privacy information.