About Charlotte

Charlotte Low is the COO at Colosseum Dental UK, overseeing 80 dental practices across England and Wales. She started work at 15, skipped university, qualified as an accountant, and spent years across multiple industries before finding her home in dentistry. She now sits on the executive board and has led a culture transformation that cut staff turnover from 55% down dramatically by putting people first.

About Colosseum Dental

Colosseum Dental is Europe's largest dental group with over 630 practices across the continent and 80 in the UK. They offer career pathways from dental nursing apprenticeships through to clinical and operational leadership, and are passionate about making dentistry accessible for people from all backgrounds.

Chapters

00:00 Introduction

02:30 Charlotte's first job at 15 and working across generations

08:00 Why she chose not to go to university

14:00 Her first office job and what it taught her about leadership

22:00 Finding her way into the dental industry

30:00 What the COO role actually involves day to day

38:00 How Colosseum Dental cut 55% staff turnover

46:00 Partnering with Great Place to Work

54:00 Apprenticeships and careers in dentistry

01:02:00 Advice for young people starting out

Episode Partners:

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