Charlotte Low, COO at Colosseum Dental UK: I Never Went to University and I Run UK's Operations of Major Group
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About Charlotte
Charlotte Low is the COO at Colosseum Dental UK, overseeing 80 dental practices across England and Wales. She started work at 15, skipped university, qualified as an accountant, and spent years across multiple industries before finding her home in dentistry. She now sits on the executive board and has led a culture transformation that cut staff turnover from 55% down dramatically by putting people first.
About Colosseum Dental
Colosseum Dental is Europe's largest dental group with over 630 practices across the continent and 80 in the UK. They offer career pathways from dental nursing apprenticeships through to clinical and operational leadership, and are passionate about making dentistry accessible for people from all backgrounds.
Chapters
00:00 Introduction
02:30 Charlotte's first job at 15 and working across generations
08:00 Why she chose not to go to university
14:00 Her first office job and what it taught her about leadership
22:00 Finding her way into the dental industry
30:00 What the COO role actually involves day to day
38:00 How Colosseum Dental cut 55% staff turnover
46:00 Partnering with Great Place to Work
54:00 Apprenticeships and careers in dentistry
01:02:00 Advice for young people starting out
Episode Partners:
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