『Civility Matters: Conversations on Rudeness, Respect and Workplace Culture』のカバーアート

Civility Matters: Conversations on Rudeness, Respect and Workplace Culture

Civility Matters: Conversations on Rudeness, Respect and Workplace Culture

著者: John O'Brien
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Civility Matters is a podcast about workplace civility, incivility, rudeness and the human side of leadership. Hosted by psychologist and speaker John O’Brien, the show features guests from business, healthcare, education, and public life who explore why rudeness happens, how it affects people and organizations, and what we can do to build more respectful workplaces and communities.

Each episode offers research-based insight and practical steps for leaders, HR professionals, and anyone working to reduce toxic behavior and strengthen trust. The show provides a regular reminder that how we treat each other at work isn’t a soft skill, but rather it is a strategic advantage.

© 2026 Civility Matters: Conversations on Rudeness, Respect and Workplace Culture
マネジメント マネジメント・リーダーシップ 人間関係 個人的成功 社会科学 経済学 自己啓発
エピソード
  • Dr. Ann Bowers Evangelista On Civility and Leading Without Burning Out or Blowing Up
    2026/05/23

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    Dr. Ann Bowers Evangelista joined for a conversation on civility, self-awareness, and sustainable leadership, drawing on her experience as an endurance athlete to offer a unique framework for navigating workplace challenges. She explores how the discipline, resilience, and pacing strategies that fuel athletic endurance can help leaders stay composed, prevent burnout, and build healthier workplace culture.

    What we covered:

    • Why self-awareness is foundational to effective leadership and improving workplace culture
    • How endurance athlete strategies translate to sustainable leadership practices
    • Why civility is an essential leadership skill, not just a nice-to-have
    • How emotional reactivity can derail decision-making and damage team relationships
    • Practical strategies for staying grounded and managing conflict in difficult conversations
    • Ways leaders can protect their energy, pace themselves, and set clear expectations without burning out
    • How building resilience and endurance as a leader supports both personal well-being and team health

    Whether you're navigating challenging workplace dynamics, struggling with leadership burnout, or looking to develop stronger self-awareness and composure under pressure, this conversation offers actionable insights grounded in a proven endurance framework.

    Here is some information about Dr. Bowers Evangelista

    Ann drives long-term leadership success in people and organizations by igniting purpose, clarity, and focus in leaders and teams. For nearly three decades, she has leveraged her experience as a psychologist, business and leadership expert, and endurance athlete to maximize human potential and business results. Organizations seek Ann’s hiring proficiency to select and develop high-caliber talent and build great teams. As a coach, Ann’s reflective abilities and goal orientation help clients focus on change that sticks. She is an expert on hiring great people, building sustainable, high-performing individuals and teams, change transformation, conflict and negotiation, feedback, and developing future talent.

    Her book, The Endurance Leader, was released in 2024, and she speaks regularly on the importance of long-term thinking, discipline, and resilience in great leadership. An Ironman triathlete and marathon runner, Ann brings her high-performance focus and results orientation to her work, family, and community. She is the proud spouse of a US Air Force officer and volunteers with nonprofits that support DC’s underserved and marginalized communities.

    You can find out more about her work at: https://llumos.com/

    For more on my work on rudeness and incivility, you can find information at:

    www.activatesuccess.org

    www.rudenessrehab.com

    https://www.linkedin.com/in/johnmobrienphd/

    https://www.youtube.com/@RudenessRehab

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    31 分
  • Colt Briner on Purpose, Workplace Conflict, Toxic Culture, and Difficult Leadership
    2026/04/16

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    In this episode of Civility Matters, Colt Briner joins us for a discussion about purpose, workplace conflict, toxic culture, and the leadership behaviors that undermine trust and performance. Briner, author of “The Race to Relevance” and co-creator of the “Wayfinding” system, discusses how purpose helps people navigate work and life with greater clarity and alignment. We explore how rudeness, poor communication, and unhealthy power dynamics show up in teams and why addressing them early matters for both people and organizations.

    Colt also shares practical strategies for leaders, HR professionals, and managers who want to improve workplace communication, strengthen leadership and respect, and create a healthier workplace culture. They explore how civility connects to purpose-driven leadership, why rudeness happens in organizations, and practical strategies for building more respectful workplaces. The conversation highlights that treating people well isn’t a soft skill—it’s a strategic advantage grounded in purpose-centered messaging and human-centered leadership

    About Colt Briner:

    Colt Briner is a strategist, speaker, and creator focused on helping individuals and organizations reconnect with what makes them fully human. As the founder of an award-winning marketing agency and a senior marketing leader in healthcare, Colt has spent over two decades driving growth at the intersection of strategy, creativity, and purpose.

    His work challenges conventional, performance-driven models by introducing more relational, intuitive, and holistic ways of thinking. Colt is the co-creator of Wayfinding, a reflective system designed to help people navigate life with greater clarity and alignment, and a leading voice behind the Invitation to Wholeness—an emerging body of work exploring the balance between logic and intuition, structure and flow, and the seen and unseen forces that shape our lives.

    Whether working with executive teams or individuals, Colt’s approach is rooted in a simple idea: the path forward isn’t something we force, it’s something we learn to sense, trust, and follow.

    Contact Colt at: https://coltbriner.com/

    You can also contact him at: coltbriner@gmail.com

    For more on my work on rudeness and incivility, you can find information at:

    www.activatesuccess.org

    www.rudenessrehab.com

    https://www.linkedin.com/in/johnmobrienphd/

    https://www.youtube.com/@RudenessRehab

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    29 分
  • Dr. Dana Ackley on Emotional Intelligence, Rudeness, and Workplace Conflict
    2026/03/26

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    Civility Matters welcomes psychologist and emotional intelligence expert Dr. Dana Ackley for a conversation about rudeness, workplace conflict, and toxic polarization. Together, we explore how emotions shape reactions, fuel conflict, and can also be used to build empathy, better decisions, and braver conversations across differences. Dr. Ackley shares practical tools for recognizing triggers, managing impulses, and improving workplace communication in divided environments where respect and connection are often strained.

    Dr. Ackley explains emotional intelligence as the intelligent use of emotion, sharing practical tools for recognizing triggers, managing impulses, and humanizing “the other side.” This episode offers hopeful, actionable insights for anyone tired of rudeness and ready to help repair our social fabric.

    Dr. Ackley's Bio:

    Dr. Dana Ackley is a psychologist who is an executive coach and author of the book “The Little Book to Save Humanity” published in 2024. In addition, he has a forthcoming book to be published soon, entitled “Emotional Intelligence for a Divided World (https://theeqpress.com).
    Dana is an internationally recognized expert in Emotional Intelligence. He works as an executive coach to senior leaders in a variety of industries. Much of his current work is devoted to helping society overcome toxic divisiveness.

    For more information on Dr. Ackley: https://theeqpress.com/about-dr-ackley

    For more on my work on rudeness and incivility, you can find information at:

    www.activatesuccess.org

    www.rudenessrehab.com

    https://www.linkedin.com/in/johnmobrienphd/

    https://www.youtube.com/@RudenessRehab

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    33 分
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