In this episode of the Dental Office Managers Community Podcast, Kyle Summerford sits down with Preston Sharp, Co-founder and CEO of Janie AI, to talk about how artificial intelligence is changing the way dental practices manage calls, insurance verification, recall, collections, and daily operations.

Preston shares how Janie AI helps dental teams automate repetitive tasks while keeping the human touch where it matters most.

They discuss the real challenges dental office managers face every day, including missed calls, patients falling through the cracks, time spent waiting on insurance companies, recall follow-up, billing questions, and keeping the front desk from getting overwhelmed.

This conversation is not about replacing office managers. It is about helping them work smarter, reduce stress, and focus on the parts of the job that require judgment, leadership, and human connection.

In this episode, you’ll learn:

How AI can help dental practices avoid missed calls

Why recall and patient follow-up are major opportunities for automation

How Janie AI supports insurance verification and billing workflows

Why AI should support office managers, not replace them

What dental teams need to understand before adopting AI

How AI can improve efficiency without removing the human experience

Learn more about Janie AI:

https://www.janie.ai

Save $50/month with code DOMA50.

Join the Dental Office Managers Community:

https://dentalofficemanagers.com

In this episode of the DOMC Podcast, Kyle Summerford sits down with David from Black Diamond Radios to talk about one of the most overlooked systems inside a dental practice: team communication.

From unreliable walkie-talkies to poor audio, missed messages, patient delays, and daily front desk frustration, cheap radios can quietly create bigger problems than most offices realize. David shares what dental teams should look for in a reliable communication system, why consumer-grade radios often fall short, and when it may be time to upgrade.

Special offer: Use promo code DOMATti to trade in any brand radio, broken or working, and receive $35 toward a new radio.

Learn more at:

http://blackdiamondradio.com/

In this episode of the Dental Office Managers Community Podcast, Kyle Summerford sits down with Mini Suri from Velmeni to talk about how AI is changing the way dental offices operate.

Mini shares her background in financial technology, including her work leading conversational AI initiatives at Citibank, and explains how that experience eventually brought her into the dental industry. Together, Kyle and Mini discuss how AI can support dental practices, help teams work more efficiently, and give office managers better tools to guide their teams into the future.

They also talk about the important role dental office managers play in keeping practices running, leading change, and helping their teams adopt new technology with confidence.

If you want to understand what dental AI looks like when it is built for real practice needs, this episode is a strong place to start.

Guest: Mini Suri, Velmeni

Host: Kyle Summerford

Learn more: dentalofficemanagers.com

Velmeni: Velmeni.ai