Emotional Intelligence - additional material
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概要
I hate starting with an apology, however.... this additional material I cobbled together as a result of a question sent to me via info@buaidh.org
"What do I look for when recruiting staff in Hospitality, what do you believe is the most necessary skill." A great question and my response was "Emotional Intelligence". I posted some of this recording on my website - link in this stream.
The video I recorded late one night and I apologise for the music playing in the background, if interested it's Faithless. I'm still learning how to edit, voice over, etc. so it's a little amateurish. However I'd like to think the recording gets my message across that, seriously, if we are to work with people then we need to know two things: who am I and who are they? The more we can answer both those questions the more chance we have of building rapport, bridges and relationships.
Any more questions please email me at info@buaidh.org
There's another question came through about having a bell to press in reception, which I will answer probably via a Live Stream in a week or so.
Episode 5 - "Pavement to Pee" will be out in a couple of weeks - w/c 15/03/26.
Take care, live life, love life, love Hospitality.