We’ve made it to Episode 10, and what a rollercoaster of a first season it has been! To celebrate hitting this milestone, Rebecca and Kay are tackling one of the single biggest hurdles managers face: holding employees accountable for their performance.

Too many managers fall into the trap of thinking it’s their job to solve every employee problem, carry the emotional labour, and fix every mistake. In this episode, we unpack why performance is a two-way contractual relationship and how to stop playing what we call "shitty tennis" (where the ball of responsibility keeps getting smacked back into your court!).

In this season finale, we discuss:

• The Performance Triangle: Balancing organisational framework, managerial guidance, and the employee’s ultimate responsibility.
• Enablement vs. Accountability: Why you can’t have one without the other (and how to do your due diligence first).
• You-Centred Questioning: Moving away from fixing things and using coaching skills to keep the ownership firmly with the employee.
• The GROW Framework Shortcut: How to walk through Goal, Reality, Options, and Way Forward without drowning in corporate jargon.

Note: We are taking a quick 4-week summer breather to compile your burning questions and plan Season 2! We will be back in your ears on the first Tuesday of July. Have a topic you want us to cover? Drop a comment below or message us on our socials!

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