『Episode 009 — Procurement is a People Business with Tim Harvey』のカバーアート

Episode 009 — Procurement is a People Business with Tim Harvey

Episode 009 — Procurement is a People Business with Tim Harvey

無料で聴く

ポッドキャストの詳細を見る
A conversation with Tim Harvey on why procurement is really about people, collaboration, and trust — and how bringing different voices, stronger communication, and a more human approach can change the way businesses make decisions. Episode Date: May 11th Host: Tia Kleckner (CEO at LinkTech), Adam Kleckner (Head of Strategy at LinkTech) Summary: Tim Harvey stumbled into procurement the same way most people do — by accident. Twenty-plus years later he's Director of Procurement at CompSource Mutual Insurance and one of the clearest voices in the room on why procurement is fundamentally a people business. In this conversation he breaks down why cost is the most overvalued metric in the room, why the same vendors and the same decisions keep producing the same results, and why the most powerful phrase in the English language is "I don't know — but I'll find out." Main Topics: How Tim fell into procurement via a warehouse P card and never looked back Why procurement equals people — contracts, costs, and complexity all come down to relationships The most powerful phrase in business: "I don't know, but I'll find out" Getting younger, more diverse talent into procurement — and why it starts with listening to them first AI as a tool not a replacement — and why empathy is the last thing it will touch The cool kids club problem: same vendors, same decisions, same results What happens when innovation only lives on the product side and never reaches operations What never shows up on Tim's resume but drives everything he does Intriguing Quotes: "If you can read at a third grade level, you can do procurement. In the end, 100% of the time, it comes down to people and relationships." "The most powerful phrase in the English language is I don't know — but I'll find out." "A spreadsheet can only tell part of the story. It doesn't say everything." "I don't want somebody just like me. I've been good enough at being me. I need you to be you. Now we can be a strong team." "Whatever your preconceived notions are, whatever your biases are — put those to the side. Find out what the people want. The only way you'll find out is by asking." "It's underutilized. Underappreciated. I'll say that." Key Moments: [06:12] Tim's core belief: contracts, specs, and complexity all resolve the same way — through people. Communication failure is almost always what caused the problem in the first place. [08:29] What procurement leaders can do to make the process more human: just be honest. "I don't know, but I'll find out" gets you further than any glitz-and-glamour sales pitch. [15:58] The empathy gap in hiring: Tim's experience job hunting after running his own business — automated rejections, silence for weeks, and the very human question of "why don't they like me?" [24:14] The same-vendor trap: complacency, 5% price increases that get signed off without question, and companies too big to fail doing exactly that. [31:47] Lightning round: most overvalued metric — cost. Most undervalued — ROI that doesn't show up on a spreadsheet. Best business lesson from sports or food: cook for the judges, not yourself. [34:10] What's not on Tim's resume: a knack with people, built through hard mistakes over decades. He spent years beating himself up for not being his father. Turns out he was always his mother's child — and she did essentially the same job. Notable Resources: Concepts: Procurement as people strategy; diversity of thought vs. diversity of appearance; culture add vs. culture fit; alignment; ROI beyond cost savings Connect with Tim Harvey: LinkedIn: https://www.linkedin.com/in/timothy-harvey-cscp-lss-65b512153/ Connect with The Human Advantage Podcast: LinkedIn: https://www.linkedin.com/company/thelinktech/ Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.com for information about our collection and use of personal data for advertising.
adbl_web_anon_alc_button_suppression_t1
まだレビューはありません