What does it really take to perform at your best under pressure?

In this episode, Richard Reid sits down with Dr. Steven Stein - clinical psychologist, author, and globally recognised expert in emotional intelligence - to explore how EQ shapes leadership, decision-making, and resilience. Steven shares insights drawn from 40+ years of research and work with elite groups including Navy SEALs, the FBI, and professional athletes.

From managing anger constructively to trusting your gut in high-stakes moments, this conversation is packed with practical, research-backed strategies. As Steven puts it: "Find your purpose, and then find out how emotional intelligence can help you get there."

Key Takeaways

Emotional intelligence involves three core skills: awareness, management, and use of emotions. People tend to be either over-emotional or under-emotional, and both create problems.

Hardiness - built on Commitment, Challenge, and Control - is a proven framework for resilience. Daily small wins matter more than big rewards for sustained motivation.

In the age of AI, emotional intelligence will become even more critical for leadership.

Episode Highlights

EQ in elite military units - what Navy SEALs taught Steven about psychological safety and leadership.

Anger as a tool - how to manage it constructively rather than suppress or explode.

Gut instinct vs. analysis - when to trust your intuition and when to slow down.

The Three C's of Hardiness - Commitment, Challenge, and Control explained with real-world examples.

AI and the future of EQ - why human emotional skills will be the differentiator in an automated world.

Timestamps

03:37 — Common EQ challenges: over and under-emotion

05:12 — Managing anger effectively

07:46 — Working with Navy SEALs and elite military groups

13:14 — Instinct vs. emotional intelligence in fast decisions

16:24 — Practical EQ strategies for busy professionals

20:00 — Managing back-to-back meetings and mental load

22:11 — The power of daily small wins and positive emotions

25:30 — Hardiness: the three C's framework

40:34 — Steven's next book: life lessons from reality TV

43:44 — Final advice: find your purpose and use EQ to get there

🔗 Connect With Steven Stein

Website:

LinkedIn:

Instagram:

Facebook:

YouTube:

⭐️ Connect And Subscribe

Thank you for joining us on The Business of Thinking podcast. If you enjoyed this conversation, please subscribe and leave a rating! It helps us bring more insightful content on the psychology of high performance. Find more about Richard Reid's work at www.richard-reid.com.

Download the first two chapters of Richard's "Charisma Unlocked", audio or PDF version for free and begin your transformation towards authentic charisma:

https://richard-reid.com/master-authentic-charisma/

Production Credit: Edited and produced by @the32collective_ / https://www.the32collective.co/