Own Your Day to Win Your Day: Frazier’s Advice for Loan Officers

On Growth Notes, Frazier shares advice for loan officers in any market: you can’t win your day until you own your day. He warns against starting the morning by doom scrolling and reacting to inboxes, calls, and interruptions, which leads to feeling behind and exhausted. He says owning your day is simple and comes down to four actions: plan your day in advance (ideally the night before), block and defend your calendar for prospecting, outreach, and follow-up, remove distractions like notifications and social scrolling, and adopt a mindset of no excuses, no surprises, and no blame despite challenges like rates, personal issues, or deal problems. He ends with a challenge to run your calendar and show up on purpose.

Working Smart and Hard Through a Market Shift

Frazier opens Growth Notes by addressing the current market transition and explains that thriving during a shift may require being “all gas and no brakes,” working longer hours and sometimes harder for the same results. He argues there is no easy way out in a new economy and that getting ahead won’t come from working less; instead, the goal is to work both smart and hard, finding efficient approaches while maintaining sustained effort as deals take longer and become harder to close. He emphasizes that many people pull back in times like this, so outworking competitors is a free advantage that helps create control over one’s destiny rather than simply riding industry waves. Frazier also notes work-life balance is a “balance of unbalances,” suggesting intentional pockets for personal life, such as dedicating one day fully to family.

Mother’s Day Growth Notes: Lessons From a Mortgage Mom

On a Sunday episode of Growth Notes, Frazier wishes listeners a happy Mother’s Day and reflects on business lessons learned from his mom while working in the family mortgage company where she was CEO. He shares how the experience taught him to run meetings, navigate different personalities and executive dynamics, and manage salespeople in a new industry setting. He highlights that a key reason people appreciated his mom was her habit of listening and giving everyone a voice in meetings. Frazier also recalls a sign behind her desk reading “It is what it is,” which he interprets as recognizing that not everything can be controlled and that sometimes you have to accept circumstances and move forward. He closes with well wishes for the day.