Handoffs vs. Handovers: Rituals That Preserve Knowledge Between Business and IT

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Handoffs vs. Handovers: Rituals That Preserve Knowledge Between Business and IT

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Handovers are where most projects quietly lose the story that turned an idea into a requirement. This episode unpacks the difference between a 'handoff'—a paper transfer that leaves gaps—and a true 'handover' that preserves intent, constraints and judgment. I’ll explain what business stakeholders assume they’ve delivered, what engineers actually need, and which artifacts and rituals bridge the gap without adding bureaucracy. You’ll get pragmatic techniques: context cards, example mapping, acceptance narratives, quick decision logs and a lightweight handover checklist that works for features, integrations and governance changes. I’ll walk through a generalized consulting example showing where a poor handover led to misbuilt functionality and how a simple ritual could have saved time, budget and blame. Practical takeaways give clear, role-specific actions for leaders and technologists to make handovers reliable, repeatable and measurable. Finish with a short checklist you can try before your next sprint handoff.

Become a supporter of this podcast: https://www.spreaker.com/podcast/business-it-it-business--6867401/support.

To continue the conversation, follow Mirko Peters on LinkedIn, where more insights and real-world examples are shared from both business and IT perspectives.

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