In this episode of Selling to Healthcare, Lisa T. Miller kicks off a show with an in-depth conversation with Tim Boyle, Director of Sales and Business Development at Riva Global Medical. Tim shares his unlikely path from professional hockey to healthcare sales and breaks down how consultative selling, discovery questioning, and workflow mastery separate top performers from everyone else.

Together, Lisa and Tim explore how to navigate objections, why understanding the day-to-day realities of clinicians and administrative teams is essential, and what it takes to build trust inside hospitals, practices, and large health systems. Tim also explains the rise of medically trained virtual professionals, how Riva Global delivers cost savings and workflow efficiency, and what trends he sees shaping the future of patient care and back-office operations.

Whether you are new to selling into healthcare or seasoned and aiming for enterprise and whale accounts, this episode offers practical insights, frontline stories, and strategic guidance to elevate your impact and credibility with healthcare leaders.

Selling to Hospital Articles:

• https://www.selltohospitals.com/p/think-deeper-before-youre-at-the
• https://www.selltohospitals.com/p/thought-leadership-for-selling-to

Learn more about Lisa at https://lisatmiller.com/about

Book an appointment - https://calendly.com/lisa_t_miller/30min

LinkedIn - https://www.linkedin.com/in/lisamiller/

Learn about Lisa's Workshops:

• https://fluentinhealthcare.com/
• https://healthcaresalesmasterclass.com/