This week, Rachel and Lynne are chatting with Sarah Tayler of Tweed Coast Media about producing and reviving custom publications, sharing her thoughts on why print is far from dead when it's driven by business goals and integrated into the wider customer journey.

Sarah shares how she helped Continence Health Australia transition and grow its magazine Bridge by focusing on process over product, moving digital hosting to the organisation's own site to improve user experience and cut costs, and testing distribution strategies — including scaling from 500 copies to 8000 before pulling back to just over 4000 when ROI didn't stack up.

She explains how to define conversions for print via trackable calls to action (QR codes, URLs, phone numbers, promos), balance editorial and ads, avoid cutting corners on research and professional proofing, manage internal expectations, and use editorial collaborations to build advertising and partnership opportunities. It's a valuable conversation and vital listening for anyone still believing in the power of print media.

Find Sarah on her website: https://tweedcoastmedia.com.au/

Find Lynne www.lynnetestoni.com

Find Rachel www.rachelsmith.com.au

Rachel's List www.rachelslist.com.au

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Episode edited by Marker Creative Co www.markercreative.co