Once upon a time, Change Management meant raising an RFC, preparing a rollback plan, and surviving the Change Advisory Board. Today, it also means stakeholder engagement, communication plans, adoption metrics, workshops, and apparently having the emotional intelligence of a licensed therapist

Whether you're a project manager, systems engineer, change manager, or simply someone who's ever heard the phrase "we've always done it this way," this rant will probably feel uncomfortably familiar.

Want even more info ? Read our show notes and related blog post related to this episode : https://blog.ithorrorstories.eu/jacks-rants-the-new-change-management/

00:23 Introduction
01:23 Evolution of Change
02:39 Change Challenges
04:14 Human Factors
06:56 Practical Solutions
10:25 Conclusion

It was supposed to be a routine hiring exercise. A candidate receives a technical assignment, reviews the provided material, and prepares a solution. Then someone notices that the "anonymous" dataset isn't anonymous at all. What follows is an uncomfortable discovery involving confidential business information, questions about data handling, and an unexpected conversation with legal.

In this episode of IT Horror Stories with Jack Smith, we discuss how good intentions, poorly sanitized data, and assumptions about anonymity can quickly transform a recruitment exercise into an information security incident. Along the way, we explore data governance, confidentiality, risk management, and what organizations should do when they discover they've shared information they never intended to expose.

Want even more info ? Read our show notes and related blog post related to this episode : https://blog.ithorrorstories.eu/gdpr-enters-the-chat/

00:00 Introduction
02:18 Security Breach
03:25 Social Engineering Risk
10:54 Company Response
12:46 Final Thoughts

Printing is one of those technologies everyone assumes should have been solved years ago — until someone can't print invoices, shipping labels stop coming out, or 50,000 customer letters suddenly disappear into a print queue somewhere. In this episode, we take a tour through the strange and surprisingly complex world of printing: from small desktop printers and office multifunction devices to enterprise print servers and industrial mass-mailing environments that still move serious business.

We explore why printing continues to survive every digital transformation, what actually happens behind the scenes when you click "Print," and why reliability suddenly becomes very important when paper turns into payroll, warehouse labels, customer communication, or operational downtime. Because nothing reminds people that IT exists faster than when the printer stops working.

Want even more info ? Read our show notes and related blog post related to this episode : https://blog.ithorrorstories.eu/episode-15-spooling-out-of-control/

00:00 IT Horror Stories
02:00 Industrial Printing
06:00 Printer Installation
11:00 Mission Critical Printing
15:00 High Volume Printing
17:30 DTP and Mac Systems
24:00 Printing Challenges