『Everybody hates your brand』のカバーアート

Everybody hates your brand

Everybody hates your brand

著者： Jen Clinehens Rob Voase
無料で聴く

今ならプレミアムプランが3カ月 月額99円

2026年5月12日まで。4か月目以降は月額1,500円で自動更新します。

概要

 A regular podcast from marketing veteran Rob Voase (sometimes with his co-host Jen Clinehens), who discuss everything from CRM to Customer experience to Brand to Marketing careers (with occasional swearing. Sorry Mum).Everybody hates your brand from Voanehens Productions 2020
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  • Episode 65 - Talking the role of CRM, AI and formal marketing training with Special Guest Gianfranco Cuzziol

    Episode 65 - Talking the role of CRM, AI and formal marketing training with Special Guest Gianfranco Cuzziol
    2026/04/07

    In the episode, we talk to Gianfranco Cuzziol. Gianfranco is a CRM and Personalisation Advisor, Speaker, Author, Consultant and Educator.

    He’s worked both client and agency side, leading global CRM for brands like Aesop. We talk about CRM dos and don'ts, the role of AI and his recently launched CRMBA – a Mini MBA designed for CRM and Loyalty practitioners.

    As an added extra, if you use the code "RobV20" you’ll get 20% off when you sign up for it.

    External resources:

    • CRMBA Website - CLICK HERE

    Audio-Visual assets:

    • Imagery: Photo by Matthew Brodeur on Unsplash
    • Music: Hot Thang by Daniel Fridell. CLICK HERE
    • Music: Sunday Morning Blues by Rymdklang Soundtracks. CLICK HERE
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    48 分
  • Episode 64 - Talking agency independence and martech problem solving with Special Guest Ian Reeves

    Episode 64 - Talking agency independence and martech problem solving with Special Guest Ian Reeves
    2026/02/10

    In this episode, we talk to Ian Reeves. Ian is the Managing Director of Flourish CRM, an independent, specialist CRM agency with offices in both Bristol in the UK and Dubai, where they create award-winning campaigns for clients like Nissan and Samsung.


    We talk about how an agency like his is, if you’ll pardon the obvious pun, flourishing in the febrile world of huge holding companies like Omnicom and WPP and a martech sector that is undergoing extraordinary change.

    External resources:

    • Flourish website - CLICK HERE


    Audio-Visual assets:

    • Imagery: Photo by Matthew Brodeur on Unsplash
    • Music: Hot Thang by Daniel Fridell. CLICK HERE
    • Music: Don't Lie by Will Harrison. CLICK HERE
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    37 分
  • Episode 63 - Talking the power of AI and Humanity in building Customer Experiences with Antti Kangaslahti

    Episode 63 - Talking the power of AI and Humanity in building Customer Experiences with Antti Kangaslahti
    2025/11/25

    In today's episode, we talk to Antti Kangaslahti. Antti is a customer experience expert with over a decade of experience in top London agencies across a breadth of industries, including FMCG, technology, finance, telecoms, aviation, and education.

    We chat about the role of expectations in customer experience, why signature human experiences still matter in an industry increasingly obsessed with AI, and his philosophy of "maalaisjärki” - practical, no nonsense and no hype countryside intelligence from Finland 🇫🇮

    External resources:

    • Finntastico website - CLICK HERE
    • Finntastico LinkedIn profile - CLICK HERE

    Audio-Visual assets:

    • Imagery: Photo by Matthew Brodeur on Unsplash
    • Music: Hot Thang by Daniel Fridell. CLICK HERE
    • Music: Sick Man's Blues by Eric Crosby. CLICK HERE
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    44 分
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