Lean Six Sigma sounds like it belongs in a factory. It doesn't. It belongs in your clinic.

In this episode, we strip the methodology down to what it actually is — two ideas combined: stop wasting time and resources, and stop getting inconsistent results. We walk through the eight types of waste hiding in every clinic, break down the DMAIC framework step by step, and follow a real family medicine practice through a complete improvement cycle that cut patient wait times by 59% at near-zero cost.

What you'll learn:

• What Lean and Six Sigma actually are — and why the name is intimidating but the method isn't
• The eight wastes (DOWNTIME) mapped to private clinic operations
• DMAIC explained: Define, Measure, Analyze, Improve, Control
• A complete clinic case study: 34-minute wait times reduced to 14 minutes
• Where clinics go wrong with process improvement — and how to avoid those mistakes
• How to run your first DMAIC cycle in 6 weeks with no budget and no certification

Resources mentioned: → Full article: gsglobalops.com/insights → DMAIC Full Project Tracker: payhip.com/GSGlobalOps → Process Improvement Workbook (Amazon): search "GSG Operations Toolkit" → Book a consultation: gsglobalops.com/service

Hosted by Gerardo Savo González - GSG Global Ops | Systems. Processes. Execution.