Each week, Greg and Ben answer your questions on digital marketing for local businesses … local search engine optimization (SEO), Google Business Profile, social media, email marketing, websites, online advertising and more.

Updates and Questions

• Google has made it easier to report businesses for pressuring or incentivizing customer reviews.
• Google clarifies requirements for labeling your GBP as open 24/7 when using AI agents.
• Google rolls out preferred source labels in AI mode.
• Google adds AI performance reports in Search Console.
• GBP now has view counts for photos and videos.
• What should I do if I’ve tried all the steps to move SAB locations on my GBP but it still won’t let me?
• If having two SAB locations close together risks a suspension of my GBP, how far away do they need to be to avoid triggering suspension?
• Should I try to reclaim profiles for a car dealership that were attempted to be deleted but are still showing up in search results?
• Does manipulating urls on Google Maps help with local ranking?

Links mentioned in this session are available on our website at https://localmarketinginstitute.com

Each week, Greg and Ben answer your questions on digital marketing for local businesses … local search engine optimization (SEO), Google Business Profile, social media, email marketing, websites, online advertising and more.

Updates and Questions

• Google incorporates “expert answer snippets” into their AI overview.
• Ask.com shuts down.
• Concerns about GBP suspensions from user account restrictions on the rise.
• Data from ChatGPT Ads is now available.
• Why are my GBP posts for weekly events getting rejected by Google?
• What should I do if a customer threatens to leave negative reviews if they can’t get a discount?
• How should I structure UTM tracking in GBP?
• Will adding a UTM to GBP hurt local citation?
• Do the new guidelines on reviews with names mean that negative reviews with staff names are easier to remove?
• If I select “custom display name and picture” to leave a review, does that affect all previous and future reviews?
• If my GBP has been suspended because of an account restriction, is it possible to move forward with the appeal process without removing the account?
• Did GBP Insights get removed, or is it hidden?
• Why am I ranking worse after moving locations?
• What is the going rate for offering SEO services?
• What is the KPI for success in the SEO field?

Links mentioned in this session are available on our website at https://localmarketinginstitute.com

Each week, Greg and Ben answer your questions on digital marketing for local businesses … local search engine optimization (SEO), Google Business Profile, social media, email marketing, websites, online advertising and more.

Updates and Questions

• GBP photos now sorted by recency.
• Google introduces “Ask Maps” as a new way to find businesses.
• Updated information on LSA performance insights.
• When is it better to wait for Google Support to respond after having trouble with video verification?
• When traveling to another country, I got significantly less spam calls for my GBP, and when I came back, they resumed - is this a coincidence?
• What should I do if a former employee has claimed my GBP?
• What should I do if I can’t contact Google Support when requesting to nest a department listing?
• What should I keep in mind when doing video verification for an SAB?
• Did the insights feature on GBP get removed?
• What should I know about UTM source codes?
• If you change your language settings in Google Maps, can you suggest-an-edit your business name in as many languages as you want?
• How do I transfer the primary owner of a GBP?

Links mentioned in this session are available on our website at https://localmarketinginstitute.com