When there’s a failure to comply with the rules, everyone’s first instinct is to look at their compliance regime. They create more rules… more controls… more safeguards…

A highly motivated person driven by self-interest will find a way around even the tightest procedure. History has proven that, repeatedly.

The key to achieving better performance is strong leadership, clear accountability, and a disciplined approach to work; in short, a great culture.

If you want to go deeper on how to balance compliance and performance, have a listen to Ep.33: Regulation Can't Fix Culture

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