Alison Tierney is the Director of Inclusive Business Partnerships for the Pacific Mountain West region at WSP in the U.S., a global engineering and professional services firm specializing in complex infrastructure and environmental projects. At WSP, Alison fosters strategic partnerships and community-centric collaboration, supporting diverse businesses and advancing the company's global reach of 80,000 employees and its industry-leading inclusion initiatives. With over 20 years of experience across engineering, consultancy, and digital marketing, she combines business leadership with a passion for purpose-driven impact, bridging the gap between large organizations and small business partners.

Breaking into large organizations isn't usually about having the best capabilities or the perfect pitch. More often, success comes down to understanding how big companies operate, building trust over time, and staying committed long after the first conversation ends. So what does it really take for a small business to earn a seat at the table with major organizations?

According to Alison Tierney, a seasoned professional who has spent decades helping businesses build strategic partnerships and grow sustainably, the answer is patience. She explains that winning work with large organizations is a marathon, not a sprint, requiring years of relationship-building, consistent follow-through, and finding advocates within the organization who can champion your value.

In this episode of Own Your Next, Jennifer McPherson is joined by Alison Tierney, Director of Inclusive Business Partnerships at WSP in the U.S, to discuss how small businesses can successfully build relationships with large organizations and position themselves for long-term growth. They explore why patience is critical, how relationship-building creates opportunities, and the advantages small firms bring through agility and responsiveness.

Jennifer McPherson is the President of Chickenango Marketing Solutions. The company specializes in public outreach and marketing for government agencies, and branding, design, and proposal writing for the AEC (Architecture, Engineering, and Construction) sector. Jennifer started her company at age 46 after gaining 27 years of experience in the AEC industry, and she is now launching Chickenango University, an educational program aimed at enhancing marketing and business development skills in the AEC space.

In today's fast-paced world, the pressure to create perfect proposals can leave teams scrambling to meet deadlines — often working late into the night. But what if there was a way to streamline the process, saving valuable time while ensuring accuracy and compliance? How much could businesses gain by eliminating the most time-consuming parts of proposal preparation?

Jennifer McPherson, a seasoned professional in the architectural, engineering, and construction sectors, points to the power of artificial intelligence to transform this process. She explains that AI can tackle the most tedious and error-prone tasks, such as reviewing complex, ambiguous RFPs and creating compliance matrices, shaving hours off of what used to be a grueling process. By implementing AI-driven solutions, professionals can focus more on strategy and narrative, areas that truly differentiate their proposals in competitive markets. This, she believes, could be a game-changer, giving teams the tools they need to win business while working more efficiently.

In this episode of Own Your Next, Chad Franzen of Rise25 interviews Jennifer McPherson, President of Chickenango Marketing Solutions, to discuss the RFP PursuitAI Hub and its potential to revolutionize proposal development. Jennifer shares insights on how AI can reduce the time spent on early-stage proposal tasks by 75%, cutting down on manual effort and preventing mistakes. She also delves into the broader impact on firms, from increasing proposal quality to allowing teams to focus on win themes.

Illianna Milldrum is the Communication and Engagement Specialist for the City of Loveland Public Works Department, where she serves as a vital community link between city projects and the public by delivering timely, transparent information about government initiatives and infrastructure. In her nearly three years with the city, Illianna has contributed to Loveland's award-winning communications efforts, supporting a municipality of over 75,000 residents and helping nurture a high level of community engagement and trust. Originally from Austin, Texas, she brings eight years of experience in communications, advertising, and event planning, and is passionate about leveraging both technology and authentic human connection within her work.

Every city project comes with noise — detours, dust, and frustration — but beneath it all is something deeper: trust. How do you communicate in a way that keeps a community informed without losing their confidence along the way?

For Illianna Milldrum, the key lies in remembering that communication starts with humanity. Drawing from her experience as a public-facing communicator, she explains that every project impacts real people, and the goal is to meet them where they are with honesty and presence. Whether it involves delivering hard truths early or simply showing up and listening, she's found that transparency builds credibility, and ultimately, stronger community support.

In this episode of Own Your Next, Jennifer McPherson is joined by Illianna Milldrum, Communication and Engagement Specialist for the City of Loveland Public Works Department, to discuss building public trust through transparent communication. They explore balancing honesty with community expectations, managing communication during disruptive projects, and leveraging internal collaboration. Illianna also shares insights on using AI while keeping the human touch.