If you're saying yes to everything, doing endless favors, and wondering why sales feel harder than they should, you’re going to want to buckle up for today’s episode. We break down why successful business owners say no more often than yes, how asking better questions leads to bigger sales, and why your clients need more guidance than they're asking for. We also share some recent real-life examples of how setting boundaries and challenging assumptions has helped us better serve our clients and grow our sales.

Highlights:

01:03 - If you're not saying no more often than yes as a business owner, you're probably doing something wrong.

03:15 - The client email that taught us why sometimes no response is the right response.

06:20 - Why you don't owe your customers unlimited favors just because they bought something from you.

09:37 - Customers vs. clients and why relationships need to be a two-way street.

13:37 - Why we stopped treating gift cards as the entire bill.

16:40 - Why most sales are lost by talking too much and not asking enough questions.

21:53 - Nobody's all set: how assumptions hold back both your sales and your clients.

23:25 - The difference between being salesy and making clients feel genuinely understood.

26:03 - The biggest sales breakthrough we've had: realizing that selling more serves the client better.

27:00 - Inside our Clothier Coaching program and the power of learning from other business owners facing the same challenges.

Resources + Links
Apply for Luxury Clothier Collective Mastermind HERE
More resources for custom clothiers HERE
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Appointment Only in IG: @appointmentonlypod