『Selling Intelligence (formerly Selling the Cloud)』のカバーアート

Selling Intelligence (formerly Selling the Cloud)

Selling Intelligence (formerly Selling the Cloud)

著者： Mark Petruzzi KK Anderson
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Selling Intelligence is the evolution of Selling the Cloud and designed for revenue leaders who are navigating the AI era.

Hosted by Mark Petruzzi and Kristin "KK" Anderson, the show brings candid conversations with C-suite leaders across sales, marketing, and customer success on how AI is reshaping the way companies grow, sell, and compete.

From agentic GTM strategies to AI-powered pipeline and revenue execution, each episode focuses on what’s actually working and how leaders are turning intelligence into performance.

If you’re responsible for growth and trying to lead through the fastest shift in go-to-market we’ve ever seen, this podcast is for you.


© © 2026 Selling the Cloud マネジメント マネジメント・リーダーシップ リーダーシップ 経済学
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  • Ep. 134 – Frontier AI: What the Highest-Performing Sales Organizations Are Doing Differently with Bob Kelly - Part 2

    Ep. 134 – Frontier AI: What the Highest-Performing Sales Organizations Are Doing Differently with Bob Kelly - Part 2
    2026/07/08
    General Episode Description:In Part 2 of this conversation, Bob Kelly, Founder and Chairman of the Sales Management Association, joins Mark Petruzzi and KK Anderson to examine why AI adoption often fails even when organizations invest in the right technology.Building on research across 111 sales organizations, the discussion moves beyond AI tools and into the operational systems required to create measurable impact. Bob explains why automating a broken sales process only accelerates poor execution, how leaders should distinguish between path problems and insight problems, and why CRM adoption continues to struggle when technology creates work for sellers without delivering value back to them.The conversation also explores the three organizational levers shown to drive AI adoption: leadership endorsement, training investment, and AI proficiency in hiring criteria. Bob shares why AI implementation requires clear decision rights, governance, and process ownership, while Mark and KK examine how AI may finally help revenue organizations break down traditional departmental silos.The episode closes with a candid discussion about AI anxiety, the changing role of sales managers, and why experimentation may become one of the most important leadership practices in the future of sales.What You’ll Learn:Process Before AI: Why automating a broken sales process only creates bad outcomes faster and at greater scale.Path Problems vs. Insight Problems: How leaders can distinguish between work that follows a defined decision tree and work that requires judgment.CRM Data and Seller Productivity: Why salespeople rationally avoid systems that consume selling time without helping them sell.The Three AI Adoption Levers: How leadership endorsement, training investment, and AI-focused hiring criteria influence adoption.AI Governance and Decision Rights: Why organizations must define who builds, owns, instructs, and controls AI agents.Key Topics:The 27-point performance gap between frontier AI adopters and other sales organizationsGeneral-purpose AI, agentic tools, and sales-specific applied AIWhy having ChatGPT open does not mean an organization has adopted AIAI as an amplifier of existing sales processesPath problems versus insight problemsProcess automation and AI-powered decision guidanceWhy “bad fast” can be worse than “bad slow”Using AI to capture CRM data from emails, calls, notes, and conversationsSpeech-to-text technology and sales data captureWhy most CRM implementations fail to create value for salespeopleDocumenting new customer, expansion, and cross-sell sales processesCapturing effective selling messages and value propositionsProcess flexibility and salesperson decision-makingLeadership endorsement as an AI adoption driverThe 36-point AI adoption gap linked to leadership endorsementTraining sales teams to use AI effectivelyAdding AI proficiency to sales hiring criteriaAI governance, security, and decision rightsWho owns and controls AI agents inside an organizationAI’s potential to break down departmental silosCross-functional AI workflowsThe future skills of sales managersAI anxiety and uncertainty across middle managementExperimentation as a sales leadership disciplineGuest Spotlight: Bob KellyBob Kelly is the Founder and Chairman of the Sales Management Association, an independent professional organization focused on advancing sales leadership and management effectiveness. Through research, education, and industry events, Bob works with sales leaders to apply evidence-based practices to sales productivity, process design, technology adoption, and organizational performance.He also serves as an adjunct faculty member at multiple business schools and brings an academic, research-driven perspective to the changing role of sales management in the AI era.Resources & Mentions:Sales Management AssociationMicrosoftChatGPTMicrosoft CopilotZapierCRM platformsAgentic AIApplied AIAI governance and securityMiller HeimanTony RobbinsRoman history and leadership researchSales Management Association AI adoption researchKey Takeaway:AI adoption is not primarily a technology problem. It is a leadership, process, and organizational design problem. The sales organizations creating meaningful AI advantage are not simply buying more tools. They are documenting how selling actually works, defining where human judgment belongs, investing in AI skills, and giving leaders clear ownership over how AI is deployed.Technology will continue to change. The organizations that build the discipline to experiment, learn, and redesign their sales systems will be the ones best positioned to adapt.🎧 Listen now and subscribe to Selling Intelligence for more conversations on AI, sales leadership, revenue operations, and the future of go-to-market execution.#SellingIntelligence #AIforSales #SalesLeadership #RevenueOperations #AgenticAI #AppliedAI #SalesManagement #ArtificialIntelligence #SalesProcess #SalesEnablement #GoToMarket #...
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    21 分
  • Ep. 133 – Frontier AI: What the Highest-Performing Sales Organizations Are Doing Differently with Bob Kelly - Part 1

    Ep. 133 – Frontier AI: What the Highest-Performing Sales Organizations Are Doing Differently with Bob Kelly - Part 1
    2026/07/01
    In this episode of Selling Intelligence, Bob Kelly, Founder and Chairman of the Sales Management Association, joins Mark Petruzzi and KK Anderson to unpack the findings from one of the most comprehensive benchmarking studies on AI adoption in sales. Drawing from research across 111 sales organizations, Bob reveals why simply using AI is no longer enough. The real advantage belongs to a small group of “frontier organizations” that have moved beyond experimentation and embedded AI into the way sales actually gets done.The conversation explores the current state of AI adoption, why most organizations are still only “dabbling,” and the growing performance gap between companies that integrate AI strategically and those that simply rely on general-purpose tools. Bob also introduces the concept of “machine stench,” explains why authenticity has become more valuable than ever, and shares why sales managers will play an even more important role as AI transforms the revenue organization. What You’ll Learn:Frontier AI Adoption: What separates the highest-performing AI-enabled sales organizations from everyone else.Beyond AI Experimentation: Why most companies are still dabbling instead of transforming their sales process.The Problem with “Machine Stench”: Why AI-generated content often destroys trust instead of creating efficiency.Applied AI in Sales: How leading organizations are combining general-purpose AI with sales-specific and agentic workflows.The Future of Sales Management: Why coaching, process discipline, and change leadership become even more important in the AI era.Key Topics:Benchmarking 111 sales organizations on AI adoptionThe difference between AI experimentation and AI integrationFrontier organizations outperforming peers on quota attainment and sales objectivesAI adoption compared to historical CRM adoptionThe rise of ChatGPT, Perplexity, and language-based AI tools“Machine stench” and AI-generated content fatigueAuthenticity versus automation in customer communicationTribal knowledge and AI-enabled sales executionGeneral-purpose AI versus sales-specific AI platformsAgentic AI and workflow automationAI embedded inside CRM and revenue platformsSelling capacity and AI-driven productivity gainsWhy AI-created capacity will reshape sales organizationsThe changing role of frontline sales managersAI for coaching, learning, and sales enablementProcess engineering as a future sales leadership competencyLeading organizational change in an AI-first environmentGuest Spotlight:Bob Kelly is the Founder and Chairman of the Sales Management Association, the world’s largest independent professional organization dedicated to advancing sales leadership. Serving more than 10,000 sales leaders globally, Bob has spent decades researching sales management effectiveness, organizational performance, and revenue leadership. His work focuses on helping organizations apply evidence-based practices to improve sales productivity, leadership development, and business performance. Resources & Mentions:Sales Management AssociationMicrosoftChatGPTPerplexityCRM platformsSales Performance Management (SPM)Sales Enablement platformsEthan Mollick’s “Jagged Frontier”Agentic AIApplied AISales coaching and enablementPipeline managementAI governance and securityComing Next Week:Part 2 dives into why processes must come before AI, the three organizational levers that actually drive successful AI adoption, and how the best sales organizations are redesigning leadership, coaching, and operating models to thrive in the age of AI.🎧 Listen now and subscribe to Selling Intelligence for more conversations with the leaders shaping the future of AI, sales leadership, revenue operations, and enterprise growth.Mark Petruzzi (00:28)Welcome to Selling Intelligence. I'm Mark Petruzzi.KK Anderson (00:31)And I'm KK Anderson. Every week we bring you conversations with operators who have been in the room and come out with something worth using the very next day.Mark Petruzzi (00:40)Our guests today just completed a benchmarking study of 111 sales organizations. And what on? AI adoption. The findings are not what most leaders expect. Only 4% of firms have no one using AI at all. But only 9% qualify as what the research calls frontier adopters. And those 10 firms are outperforming the rest of the field.By on average twenty-seven percent is points on sales objective achievement, nineteen points on individual quota attainment, and nearly double the rate of sufficient selling capacity. The question this research forces is not whether your team is using AI, it is whether they are using it in a way that actually moves the numbers.KK Anderson (01:26)Bob Kelly is founder and chairman of the Sales Management Association, a global, independent, professional organization serving more than ten thousand sales leaders. He has no product to sell and no platform to push, which is exactly why this data matters. Welcome to the show, Bob...
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    23 分
  • Ep. 132 – Fixing the 80/20 Sales Problem with Real-Time AI Coaching with Jared Zelman - Part 2

    Ep. 132 – Fixing the 80/20 Sales Problem with Real-Time AI Coaching with Jared Zelman - Part 2
    2026/06/24
    General Episode Description:In Part 2 of this conversation, Jared Zelman, Founder and CEO of Othello AI, explores what happens when AI moves beyond helping individual sellers and begins transforming entire sales organizations.Jared shares his perspective on the future of sales management, explaining how AI can handle repetitive coaching, call analysis, and execution consistency while allowing managers to focus on higher-value leadership activities. The conversation examines how AI-powered coaching systems are changing the role of frontline managers and why sales leaders must rethink how they develop and scale teams.The discussion also dives into Jared’s founder-led go-to-market journey. From cold-emailing executives, investors, and industry leaders to building relationships with some of the most influential business figures in the world, Jared explains how disciplined outreach, persistence, and deep personalization helped accelerate Othello’s growth from startup to seven-figure ARR.The episode concludes with practical lessons for founders, CROs, and sales leaders on scaling efficiently, shortening sales cycles, achieving product-market fit, and balancing the art and science of selling in an increasingly AI-driven world. What You’ll Learn:• The Future of Sales Management: How AI changes the role of frontline sales leaders.• AI-Augmented Coaching: Moving from repetitive coaching activities to strategic leadership.• Founder-Led Sales at Scale: How deliberate outreach can build customers, investors, and mentor networks.• Product-Market Fit First: Why founders should focus on learning and validation before scaling teams.• The Art and Science of Selling: Understanding what AI can teach and what remains uniquely human.Key Topics:• Managing AI-augmented sales organizations• The future role of sales managers• AI-powered diagnostics and coaching• CRM automation and systems of record• Salesforce versus next-generation CRM experiences• MEDDPICC automation and sales process intelligence• Sales velocity as a growth metric• Founder-led go-to-market strategies• Building relationships through cold outreach• Howard Schultz and executive networking stories• Product-market fit versus revenue growth• Shortening sales cycles• Why founders should delay hiring sales teams too early• The science versus art of selling• Human trust and relationship-building in sales• Scaling enterprise SaaS companiesGuest Spotlight: Jared ZelmanJared Zelman is the Founder and CEO of Othello AI, a real-time AI sales coaching platform designed to improve sales execution before, during, and after customer conversations. Prior to Othello, Jared founded Cicero, an AI-powered celebrity avatar platform. Through Othello, he is helping organizations scale elite sales behaviors while preserving the human elements of trust, empathy, and relationship-building that drive long-term success. Resources & Mentions:• Othello AI• Salesforce• HubSpot• Notion• MEDDPICC• Howard Schultz• Steve Ballmer• Sam Altman• Paul Graham• Dale Carnegie• Costco• Lenovo• Science of Scaling by Mark Roberts• Entrepreneur.comKey Takeaway:AI can automate coaching, surface insights, and improve execution consistency, but it cannot replace the human side of selling. The organizations that win will combine AI-driven discipline with authentic relationships, strong leadership, and a relentless focus on understanding customers.🎧 Listen now and subscribe to Selling Intelligence for more conversations on AI, sales leadership, revenue growth, founder-led scaling, and the future of enterprise sales.KK Anderson (00:38)Okay, so you are, and we're gonna wrap up the second topic here with this question. You're reporting 10 to 15% win rates improvement, 8 to 10% reduction in sales cycle length, which is huge. ⁓ a lot of AI tools are making, some some pretty large claims like that. so like generally speaking, just w help us understand a little bit, like what what are you measuring over what time period?Jared Zelman (00:51)Crazy.KK Anderson (01:02)how was work to some of your success?Jared Zelman (01:04)Yeah.These are like guess depends, because ⁓ like some of these numbers are pointing time numbers, some of these are ⁓ like over a period of time. so if it's a period of time, these are like over a course of twelve months. what's unique is these are all for large enterprise, these are for Fortune one hundreds. When you see AI companies quoting crazy growth or performance metrics, it's because they're selling to a two person business in YC. in other words, bullcrap.Right. ⁓ these are metrics that are proven at some of the biggest companies in ⁓ multi-sectors. that said, the bar for the expectation the expectation of buyers these days is kind of ridiculous. frankly, if you're a sales tool and you're affecting win rates and you're not improving them by over 10%, that you're a failure.our minimum is like fifteen, ...
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    26 分
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