『Smart Agency Masterclass with Jason Swenk | Grow and Scale Your Digital Marketing Agency』のカバーアート

Smart Agency Masterclass with Jason Swenk | Grow and Scale Your Digital Marketing Agency

Smart Agency Masterclass with Jason Swenk | Grow and Scale Your Digital Marketing Agency

著者： Jason Swenk
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Smart Agency Masterclass is the podcast for established digital marketing agency owners who want to stop being the bottleneck in their own business. Most agency founders built something profitable — and accidentally built themselves a job they can't leave. Each week, Jason Swenk interviews agency founders, operators, and industry leaders on the decisions that separate agencies that scale from agencies that stall. Not tactics. Not motivation. Structure, leadership, and the real conversations about what it takes to build an agency that grows without needing you in every room. 950+ episodes. 10M+ downloads. Listeners in 50+ countries. If you run an agency and you want margin, leverage, and a business you could actually sell someday, this is the show.Jason Swenk, LLC マネジメント・リーダーシップ マーケティング マーケティング・セールス リーダーシップ 経済学
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  • Does Your Agency Sell Work That AI Does for Free? with Tom Lee | Ep #909

    Does Your Agency Sell Work That AI Does for Free? with Tom Lee | Ep #909
    2026/05/27
    Would you like access to our advanced agency training for FREE? https://www.agencymastery360.com/training Are you still optimizing your agency's content for Google while your clients are getting their answers from AI? Are you charging for the execution that AI is about to make obsolete, while giving away the strategy that commands real fees? Today's featured guest works with agencies navigating the shift from traditional search to generative engine optimization. He'll talk about what the Anthropic research actually says about how much of the work agencies do today can be automated, how AI reads content differently than Google does, and the practical steps any agency can take right now to show up in AI-generated answers before competitors figure it out. Tom Lee is an AI search and SEO specialist and co-founder of Visto, a platform that helps agencies build the visibility and optimization layer for the AI search era. Tom and his team advise agencies on generative engine optimization, or GEO, and how to position their clients to show up in AI-generated answers across platforms like ChatGPT, Claude, Perplexity, and Google's AI Overviews. His background includes working inside large enterprise companies including Apple and Walmart, where he managed SEO at scale. He now works directly with SEO and GEO agencies helping them build the strategic frameworks and content systems that translate traditional search authority into AI visibility. In this episode, we'll discuss: Is your value proposition still execution? Why GEO does not replace SEO Repackaging existing content will get you nowhere Subscribe Apple | Spotify | iHeart Radio Sponsors and Resources E2M Solutions: Today's episode of the Smart Agency Masterclass is sponsored by E2M Solutions, a web design and development agency that has provided white-label services for the past 10 years to agencies all over the world. Check out e2msolutions.com/smartagency and get 10% off for the first three months of service. What the Anthropic Research Actually Says Tom referenced an Anthropic study published earlier this year that mapped out the theoretical automation potential across industries. For software development, AI can already handle around 35% of code generation, with a theoretical ceiling of 97%. For business and marketing functions including SEO, that ceiling is 94%. In his view, those numbers are not a reason to panic, but they are a reason to get clear on which part of the work you are actually selling. The agencies at risk are the ones whose value proposition is execution. Writing the content, building the links, pulling the reports: if that is what you are charging for, you are in the category that AI is actively compressing. The agencies that will hold their ground and grow their fees are the ones charging for judgment. Which topics to chase. Which content gaps matter. How to translate client expertise into something AI will actually cite. That is the 6% that automation cannot touch, and it is also the highest-margin work in the engagement. GEO Is Built on Top of SEO, Not Instead of It Something that gets lost in the noise around AI search is that GEO does not replace SEO. It extends it. Showing up in Google search results is still the foundation. What has changed is that showing up is no longer enough. AI reads content the way a human being reads it, evaluating whether the argument is convincing and whether the source is credible, not just whether the right keywords appear in the right density. That changes what good content has to do. The practical starting point Tom recommends is mapping what he calls the semantic space for a client: Identifying what topic areas people are actually raising in AI conversations that the client should be part of. From there, you translate that semantic space into specific prompts, run those prompts across the major AI platforms, and audit what comes back. Who is being cited? Where is the client showing up and where are they absent? What content is AI pulling from competitors that the client has not produced yet? That gap analysis is the strategic deliverable that commands real fees. It is also the work that no AI tool will do for you, because it requires knowing what the client actually wants to be known for. Why Repackaging Existing Content Gets You Nowhere Once you're clear about the topics your audience is looking for, there's something that will for sure not work the way many think it does. When you identify a content gap and ask AI to fill it, you get repackaged information drawn from the same sources the AI already used to generate the gap. That content does not move anything forward. AI knows where it got the data from. Recycled information does not earn citations. What earns citations is new data, original perspective, and subject matter expertise that advances the conversation rather than summarizing what already exists. The 5 step system Tom uses with his clients: Identify the content gaps Build...
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    28 分
  • 9 Years, Zero Churn: The Agency Positioning That Turns Clients Into Long-Term Partners with Brooke Sellas | Ep #908

    9 Years, Zero Churn: The Agency Positioning That Turns Clients Into Long-Term Partners with Brooke Sellas | Ep #908
    2026/05/24
    Would you like access to our advanced agency training for FREE? https://www.agencymastery360.com/training Are you still showing up for every function in your business after years because stepping back feels like abandoning what you built? Do you publish content consistently but wonder why it is not moving the needle? Today's featured guest owns a social media agency and built her client roster by getting on stage before she was comfortable doing so. She wrote a book that got her on the stages she wanted, and carved out a niche so specific that it made content marketers uncomfortable. In this conversation, she'll talk about how she landed enterprise clients with zero churn over nine years, what it actually takes to find a real differentiator, and much more. Brooke Sellas is the CEO and founder of B Squared Media, a Michigan-based agency offering social media management, paid media management, and social media customer care. Her social care practice works exclusively with enterprise brands at $5 billion and above in annual revenue, including long-term clients she originally closed nine years ago with zero churn since. She is the author of Conversations That Connect, a book built around the idea that social is a conversation channel, not a content channel. Brooke speaks at major marketing conferences, including Social Media Marketing World and now teaches AI at the University of California. In this episode, we'll discuss: Why your differentiator must be an outcome Being stuck in the Founder Evolution Framework Why hesitation regarding AI will kill your agency Sponsors and Resources This episode is brought to you by Wix Studio: If you're leveling up your team and your client experience, your site builder should keep up too. That's why successful agencies use Wix Studio — built to adapt the way your agency does: AI-powered site mapping, responsive design, flexible workflows, and scalable CMS tools so you spend less on plugins and more on growth. Ready to design faster and smarter? Go to wix.com/studio to get started. How She Built a Client List Enterprise Brands Still Have Not Left Brooke's first two major clients came from a speaking appearance she almost did not take. She hated being on stage but agreed anyway. She closed Brother International and Miele from that first talk, and immediately made speaking her primary lead generation strategy. Nine years later, those clients are still with the agency. That zero churn across the social care practice is the result of a positioning decision made early: social is a revenue channel, not a content channel, and every client relationship is built around proving that. Getting on bigger stages required a longer game. Brooke spent years speaking for free, asked her network exactly how they were getting booked, and eventually took advice to write a book. The book cost around $25,000 to produce and self-publish. It opened stages that had been closed before. Social Media Marketing World followed because the book got in front of the right people and gave the organizer enough confidence to put her on stage. The ROI was not immediate. It compounded across years of bookings, consulting fees, and speaking revenue that now functions as a separate income stream while still generating agency leads. Your Differentiator Has to Be an Outcome, Not a Vibe Brooke is direct about what does not work as positioning. Saying your agency is a people-first agency, that you care more, that you have great culture: none of it separates you in a room where everyone is saying exactly the same thing. She spent years telling content marketers they were wrong, walking into rooms full of people who measured social by follower counts and publishing frequency, and saying the right metric is revenue from social. That took a stance. It made some people uncomfortable, and that discomfort was the signal she was in the right territory. The lesson she draws from her own experience is not that you need to be contrarian for its own sake. It is that your differentiator has to connect directly to a business outcome your client already cares about. Her agency's tagline is Conversation Not Campaign. That is a positioning claim with a revenue argument underneath it. If you cannot articulate what outcome your positioning produces for the client, you do not have a differentiator yet. You have a personality. Where She Is in the Founder Evolution Framework and What It Costs Her Fourteen years into building B Squared, Brooke is somewhere between Architect and CEO and honest about what that means in practice. She still runs most things. She knows it is holding back growth. She also knows that the identity piece is real: when you have built something for over a decade and your name is synonymous with what the agency delivers, stepping out of that role is not just a structural decision. It requires a different relationship with your own sense of contribution. What she articulates clearly is the tension every founder ...
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    31 分
  • What Does a 78% Close Rate Actually Tell You About Your Sales Process? With Jen Jurgens | Ep #907

    What Does a 78% Close Rate Actually Tell You About Your Sales Process? With Jen Jurgens | Ep #907
    2026/05/20
    Would you like access to our advanced agency training for FREE? https://www.agencymastery360.com/training Are you charging for execution when clients are about to stop paying for it? Are you building your sales process around your offer instead of around your prospect's trust? Today's featured guest built a growth workshop that converts 78% of buyers into long-term retainer clients. In this episode, she'll get into what that workshop actually contains, why the entry offer might be the thing keeping it from scaling, how to stop your CEO from chasing shiny quarters mid-engagement, and what happens when you position strategy as the product instead of execution. Jen Jurgens is the founder of 1 Bold Step, a revenue operations agency based in Michigan. Her background is in supply chain management, which is where she developed the belief she will die on: sales and marketing is a process, and processes can be measured, improved, and optimized. One Bold Step is a HubSpot partner and works primarily with B2B clients on pipeline growth, campaign optimization, and revenue systems. In this episode, we'll discuss: Focusing on pipeline growth as a primary metric Creating a foot in the door for Jen's growth workshop Selling the process, not the deliverable Subscribe Apple | Spotify | iHeart Radio Sponsors and Resources E2M Solutions: Today's episode of the Smart Agency Masterclass is sponsored by E2M Solutions, a web design and development agency that has provided white-label services for the past 10 years to agencies all over the world. Check out e2msolutions.com/smartagency and get 10% off for the first three months of service. Toggl: Most agencies are losing 15–30% of their profit every year: lack of time tracking, messy manual timesheets, scope creep, untracked revisions, and all those "quick" client requests that never get billed. Toggl has created a fast, interactive way to uncover exactly where your margins are leaking. Start your investigation now at toggl.com/smartagency and use the code SMARTAGENCY10 at checkout for a 10% off annual plans. The Case for Charging for Strategy Before Execution Jen comes at pricing from a supply chain logic: if you can measure the outcome, you can defend the price. Her agency focuses on pipeline growth as its primary client metric because it is the number most directly connected to revenue and the one she can credibly influence within a defined timeframe. Monthly reports go out, and every quarter there is a two-hour retrospective with the client covering what was committed to, what actually happened, what worked, what did not, and what the next 90 days look like. The reason this cadence holds is that it makes the strategic layer of the engagement visible. Most agencies send reports that clients stop reading after the first month because the data is wrapped in jargon and disconnected from business outcomes. Jen's approach is the opposite: tie everything to pipeline, show up in person or on screen quarterly, and use an Agile sprint structure to keep the client's attention from jumping to whatever crossed their desk that morning. That level of structure is the thing clients are actually paying for, and most of them do not know it until it is explained to them directly. Why Your Entry Offer Might Be the Reason Deals Stall Jen's growth workshop has a 78% conversion rate from buyer to long-term retainer. That is a strong number. The problem is on the other side of the funnel: getting prospects to say yes to the workshop in the first place. The workshop is currently priced between $10,000 and $15,000, takes 100 to 120 hours of agency time to deliver, and goes deep enough that Jen describes it as showing clients not just what they want but what they actually need. It is comprehensive. It is also a significant ask before any trust has been established. The Foot-in-the-Door principle exists precisely for this situation. A $10,000 to $15,000 entry requires founder-level credibility to close and has no on-ramp for prospects who are not yet convinced. What it needs is a smaller version that a prospect can say yes to at low risk, that delivers a real insight in a short window, and that makes the full workshop the obvious next step rather than a leap of faith. The mechanics are straightforward: charge $1,000 to $2,000 for a focused diagnostic session, frame it as a mutual qualifier, and let the output do the selling. The trust the mini-session builds is what removes the friction from the larger close. Selling the Process, Not the Deliverable Jen describes what she actually does in the growth workshop as taking the client's assumptions about what is blocking their growth and replacing them with what is actually blocking their growth. Nine times out of ten, a CEO who says they need more leads is sitting on an unconverted database, a sales team sitting on two-year-old proposals, or five product lines with no prioritization. More leads into a leaky bucket is not a solution. The ...
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    24 分
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