Send us Fan MailMost group sales reps are order takers. The buyer asks for a date, the rep says yes, and the marquee game ends up at 55% capacity while groups scatter across midweek nights with no draw. In Episode 170 of the Sports Marketing Machine Podcast, Jeremy Neisser closes out the Group Sales 101 series by breaking down the most strategic piece of the puzzle: building an A / B / C game calendar before the season starts, leading every conversation with marquee dates, and using groups as an attendance strategy — not just a revenue line. This is the mindset shift that turns a good group sales department into a great one.KEY TOPICS COVERED:• Why "what date works for you?" is a strategic mistake, not a customer service win• A real example of a fireworks game sitting at 55% capacity while groups landed on midweek nights• How to build an A / B / C game calendar before the season starts and tape it to every rep's desk• What qualifies as an A date (fireworks, opening night, rivalry games, marquee bobbleheads)• When and how to fall back to B dates — and why C dates should never lead a conversation• How hotels, airlines, and concert venues manage demand-driven inventory and what sports teams can steal from them• Why concentrating groups on marquee games turns 4,000-fan nights into 6,000-fan sellouts• How sellouts compound — local press, social content, repeat group bookings the following season• Why groups are one of the few controllable attendance levers operators actually own• How to bring all three Group Sales 101 episodes together: understand the audience, speak their language, place them strategically• Why most group sales training misses this — focusing on objection handling instead of strategic thinkingTIMESTAMPS:[00:00] – Opening: why placement, not just selling, defines great group sales reps[00:29] – The problem with letting groups pick their own dates[01:35] – "Great group sales reps don't just sell groups, they place them"[02:02] – Why "what date works for you?" hands away scheduling control[03:00] – Buyers default to convenience — almost never the most valuable date for the team[03:30] – A real-world example: a fireworks game stuck at 55% capacity[03:50] – How to prioritize your schedule with A, B, and C dates[04:26] – What makes an A date: fireworks, opening night, rivalry, major promotions[04:55] – When to use B dates as a fallback[05:23] – The rule: always lead with an A date, never lead with a C[05:52] – Steve Delay's principle: make your good dates great[06:18] – Inside a season where concentration on marquee games moved the numbers[07:15] – Hotels and airlines: how every inventory business manages a calendar[07:50] – The grocery store ice analogy — inventory businesses sell into demand[08:13] – Groups as one of the few controllable attendance levers[08:41] – What you can't control vs. what you can[09:09] – The mindset shift: use groups to make good games great, not to fill empty ones[10:04] – The 4th of July fireworks case study — a sellout built off intentional group placement[10:58] – Beyond filling seats: atmosphere, word of mouth, repeat group bookings[11:27] – Tying the three-part series together: audience, language, placement[12:24] – Strategy beats tactics — what most group sales training misses[12:54] – Wrapping the series and what to do next[13:23] – Closing call to action and how to keep the conversation goingCALL TO ACTION:If you've got questions on any of this — building the A / B / C calendar, retraining reps out of order-taking habits, or connecting group sales to your broader attendance strategy — book a 30-minute call at sportsmarketingmachine.com. Happy to dig in.Links Mentioned:Episode 168 - Group Sales 101 — Part 1- Personalization Wins Group SalesEpisode 169 - Group Sales 101 — Part 2 - Apply Friction Test to Your OutreachYour Reps Should Be Closing… Not ProspectingMost teams only reach about 20% of their local market.The other 80%?They're businesses, churches, schools, youth teams, and organizations that simply haven't been contacted yet.That's where we come in.We become an extension of your team, delivering qualified group sales opportunities directly to your reps.Fill out the form on this page and let's see if we can help.QUOTE PULLS:"Great group sales reps don't just sell groups. They place them."— Jeremy Neisser"Nobody wins when groups pick their own dates by default. You're going to have to guide them. Give them three good dates."— Jeremy Neisser"A fireworks game doing 4,000 fans becomes 6,000 with aggressive group sales outreach. That's a different atmosphere, a different per cap, and a more powerful marketing moment."— Jeremy Neisser"You can't control the weather. You can't control your opponent. But you can control where your groups land."— Jeremy Neisser"Groups aren't just a revenue line. They are an attendance strategy. The teams that treat them that way ...
続きを読む
一部表示
