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What happens when an adviser is under pressure, tired, defensive, or emotionally charged?

In this episode of PROpulsion LIVE, Francois du Toit speaks with counsellor Chris Fischer about self-awareness, emotional responsibility, human behaviour, and the way we show up in business, leadership, client meetings, and life.

For financial advisers and business owners, technical skill matters. But the way you respond under pressure can shape trust, communication, team culture, client confidence, and the quality of your decisions.

We explore why self-awareness matters, whether emotions can be separated from business, the difference between blame and responsibility, and why people react the way they do when pressure rises.

We also look at how advisers can use these insights in client meetings, especially when clients are anxious, defensive, overwhelmed, or unsure.

This conversation is part of our 2026 theme: From Knowing to Doing. Many of us know that communication, trust, and relationships matter. The next step is learning how to notice our patterns and respond with more care, clarity, and responsibility.

In this episode, we discuss:

- Why self-awareness matters in business and life
- What emotional responsibility looks like in practice
- Why people react under pressure
- How blame keeps people stuck
- How advisers can notice their own behaviour patterns
- How client emotions affect financial decisions
- How to become more present in difficult conversations

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