In this episode, we sit down with Alain Audet, SalonInteractive's KIM Report, to break down what’s really happening inside the salon industry right now...informed through the lens of real data from real salons. More importantly, KIM helps to connect the dots between insight and action.

In this episode, host Gordon Miller is joined by Sam Brocato, a leading voice in the industry, to share his perspective on the power of AI to transform salons. Sam Brocato Salon uses AI across virtually every area of the business. From staff training and 24/7 customer support to financial and business analysis, Sam is a role model for our industry. This was so good that part 2 will be coming next.

Renowned salon business educator & coach Antony Whitaker joins host Gordon Miller, ICA general manager, to discuss the foundational issues that unpin long-term, sustainable success. The founder and host of the Grow My Salon Business educational platform and podcast, Antony is known for his decades of insights into how salons and pros alike can successfully navigate our ever-changing industry and world.