Jason Keck sits down with Reghan Brandt for a candid, no-filter conversation about loss runs, operational complexity, and what it really takes to build in insurance today.

Reghan shares the story behind Loss Run Pro and how she turned one of the most painful, manual processes in commercial insurance into a scalable, automated workflow used by thousands of agencies. From fax machines and follow-ups to APIs and automation, the goal is simple: eliminate friction and get agents the data they need, faster.

They explore how AI is actually being applied across the industry, where it’s overhyped, and where it’s driving real impact. The conversation also dives into how modern agencies are thinking about build vs. buy, integrations, and creating more connected technology ecosystems.

Together, they discuss:

• Why loss runs remain one of the most complex and critical workflows in insurance
• How automation and APIs are reshaping agency operations
• Where AI adds real value vs. where it’s just noise
• The shift toward more connected, flexible tech stacks

If you are an agent, broker, or insurance leader looking to streamline operations and better understand how modern tools are changing the industry, this episode offers a practical look at what’s working and what’s next.

In the Series 4 kickoff of The Enlightened Agent, Jason Keck sits down with Ryan Hanley for a direct, no-filter conversation about artificial intelligence and what it means for insurance agencies right now.

Jason shares the vision behind Broker Buddha AI, a new enterprise-grade platform designed to unify CRM, task management, e-sign, service workflows, rating, loss runs, and more into a single AI-powered system integrated with major AMS platforms. After nine months of rapid development, the goal is simple: fewer systems, more flexibility, and faster innovation.

Ryan challenges the comfortable narrative around AI, arguing that transactional work will be automated and agencies must refocus humans on what they do best: building relationships, solving complex problems, and selling.

Together, they discuss:

• Whether AI replaces jobs or reshapes them
• Why agencies still need a secure core system of record
• The shift from bloated software bundles to modular tools
• How AI-driven development enables real-time product iteration

If you are an agent, broker, or insurance leader trying to understand what is hype and what is real, this episode offers a candid look at where the industry is headed and how to prepare.

On this week's episode of The Enlightened Agent, Broker Buddha CEO, Jason Keck, is celebrating a major business milestone. Broker Buddha has converted 10,000 carrier applications into online smart forms. Jason is joined by Caribou Honig, Co-Founder of InsureTech Connect and Parter at SemperVirens. Caribou is an influential member of the insuretech industry and someone who Jason has admiration for. The two discuss the value in conferences, the importance of structured data online and targeting niche opportunities.

Broker Buddha CEO Jason Keck and host Dean Gemmell are joined by Jeff Gallimore, Chief Operating Officer for US National Accounts at Zurich North America. Jeff shares his journey in the industry, and talks about how technology and innovation are shaping Zurich and agent relationships.

Broker Buddha CEO Jason Keck and host Dean Gemmell are joined by Brad Hosket, Principal and Managing Partner at Columbus-based Hosket Ulen. Brad had a career in real estate before entering insurance, and his willingness to examine everything the agency does has helped them manage explosive growth.

Learn more about Hosket Ulen here.

On this episode of The Enlightened Agent, Broker Buddha CEO is joined by Tompkins Financial Vice President and Commercial Lines Manager, Kim Nevinger. Kim is responsible for the overall direction and management of the commercial lines service department, and as part of the agency’s senior leadership team, supports strategic initiatives across the organization. Kim has more than 30 years of experience in the insurance industry.

Broker Buddha CEO Jason Keck and host Dean Gemmell are joined by Christina Kelley, Chief Operating Officer at Gregory & Appel. It's a candid conversation about the state of the industry, coping with the pandemic, and how to achieve valuable change at an agency.

Learn more about Gregory & Appel and their podcast.

On this week's episode of The Enlightend Agent, Broker Buddha's CEO, Jason Keck is joined by Cathy Kosin, Mom & Managing Director of Property & Casualty at Oswald. In addition to her role in P&C, Cathy is one of the founding members of the Women's Leadership Council at the agency. Jason and Cathy discuss the movement and development of female leadership within the insurance industry.