What does it take to build hotel leaders who go on to lead hotels of their own?
Learn how people-first leadership, culture, and long-term team development create stronger operations and better guest results.

Guest: Dieter Schmitz, General Manager at Sofitel, Accor, hospitality veteran of nine openings, and a leader known for developing future GMs while driving major hotel transformations.

Key takeaways for hospitality leaders

• Build a culture where strong number twos grow into confident hotel leaders
• Use hands-on leadership to create loyalty, accountability, and better guest experience
• Invest in team culture to reduce turnover and protect long-term performance
• Lead through openings, pressure, and transformation without losing your people

Host: Cesar Wurm leads a candid conversation on mentorship, culture, career growth, and what it really means to build leaders instead of just filling roles.

Follow The Future of Hospitality for weekly insights into hospitality, hotels, leadership, and guest experience.

Disclaimer: This podcast shares stories, experiences, and opinions from hosts and guests. They are personal perspectives only and not statements of fact or official advice from The Future of Hospitality.

Reinvention that actually fills the dining room: how to reset a fine-dining signature and win guests in a new market.
Practical leadership, conscious sourcing, and marketing tactics from a chef who left a 13-year career to start fresh in Bali.
Syrco Bakker, chef and culinary creator and founder of Syrco BASÈ, built a two-mission kitchen at Pure Sea and trained in three-star kitchens, now leading a reinvented concept in Bali.
- Learn a repeatable process to rework concept and menu to align with conscious lifestyles so you attract high-value guests.
- Use team-led R&D and a clear culture to scale creativity so your kitchen performs consistently under pressure.
- Market a destination restaurant efficiently: track data, target feeder markets, and leverage credible micro-influencers to drive bookings.
- Balance purpose and profitability with practical steps to protect margins while advancing traceability and sustainability.
Follow The Future Of Hospitality for weekly insights into hospitality, hotels, and guest experience.
Disclaimer: This podcast shares stories, experiences, and opinions from hosts and guests. They are personal perspectives only and not statements of fact or official advice from The Future of Hospitality

Stop guessing rates. Start shaping profit with speed and trust.
How to make revenue management the commercial center that drives NOI and operational alignment.
Jason D'Agostino is a certified revenue management executive at Visions Hotels who has overseen 70+ assets and a portfolio exceeding 300 million in top line room revenue. Host Tim Boersma explores how operators can use revenue strategy, technology and communication to deliver measurable results.
- Turn tactical rate changes into a commercial strategy that increases net operating income.
- Leverage AI and modern RMS to execute faster while validating anomalies with human judgment.
- Gain actionable communication techniques to build owner and GM trust and approve pricing changes.
- Apply operational insights from food and beverage and P&L thinking to protect margins per occupied room.
Follow The Future of Hospitality for weekly insights into hospitality, hotels, and guest experience.
Disclaimer: This podcast shares stories, experiences, and opinions from hosts and guests. They are personal perspectives only and not statements of fact or official advice from The Future of Hospitality