『The Hospitality Mentor』のカバーアート

The Hospitality Mentor

The Hospitality Mentor

著者: Steve Turk
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Join me, Steve Turk, on the Hospitality Mentor podcast as we dive into the personal stories of some of the world's best Hospitality Professionals. We follow the journey of their ups, downs and wild turns and find out what it truly takes to make it in the amazing world of hospitality.Copyright 2022 The Hospitality Mentor マネジメント マネジメント・リーダーシップ 旅行記・解説 社会科学 経済学
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  • Mario Del Duca on Growing Nuba in the Americas, Luxury Travel, and Why Relationships Matter More Than AI
    2026/07/10

    Host Steve Turk interviews Mario Del Duca, Managing Director of Nuba, a 30+ year-old luxury travel company focused on high end outbound leisure that expanded into the Americas via acquisitions in Mexico and Miami.

    Mario oversees the Americas and says the business has nearly tripled under his leadership. Mario shares his nontraditional path from banking in London/New York to an MBA at IE in Madrid, entrepreneurship in Mexico, and a year and a half of world travel that led to social media driven hotel partnerships and eventually becoming an independent travel consultant before Nuba acquired his agency.

    They discuss serving high and ultra-high net worth clients, the importance of client profiling and problem solving, using technology and AI to enhance (not replace) advisors, growth plans across Latin America, and travel trends like Japan and slower, secondary destination travel.

    The Hospitality Mentor Podcast is sponsored by Lodgify (60% off yearly/bi-yearly plans with code THM60)

    00:00 Podcast Welcome

    00:31 Sponsor Lodgify

    01:34 Meet Mario Del Duca

    01:53 What Is Nuba

    03:31 From Banking To Travel

    07:22 Quitting Banking For MBA

    10:54 Entrepreneur Roots

    12:02 Moving To Mexico

    13:03 Remote Work World Travel

    17:44 From Influencer To Advisor

    20:50 Luxury Advisor Reality Check

    22:31 Owning Client Problems

    23:51 Perks and Lifestyle

    24:48 Remote Discipline

    26:25 Nuba Client Profile

    29:51 Designing Bespoke Trips

    32:38 AI Versus Human Touch

    37:18 Growth and Hiring Advisors

    40:48 Hot Destinations Trends

    44:37 Career Advice Closing

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    48 分
  • Nikheel Advani on Building Grace Bay Resorts: Mentorship, Luxury Service, and Branded Residences in Turks and Caicos
    2026/06/25

    Host Steve Turk interviews Nikheel Advani , co-founder and COO of Grace Bay Resorts, who shares how he entered hospitality at 16 after his father pushed him to work, leading to dishwashing, banqueting, and founding a small events company in Singapore. He trained at UMass Amherst, worked in restaurants and hotels, joined a Pizza Uno turnaround team, then spent years with Ritz-Carlton opening multiple properties and emphasizing mentorship.

    He became hotel manager at Singapore’s Raffles, helped elevate its global ranking, then moved to Turks and Caicos to build a hotel into Grace Bay Resorts, focusing on training, local talent, service excellence, food and beverage, airlift, and a luxury branded-residence model that funds development and gives owners hotel access and rental income.

    It's an amazing episode with fantastic stories and pieces of advice that you should listen to today.

    A big thank you to our sponsor, Lodgify. Make sure to use promo code THM60 when you sign up at Lodgify

    00:00 Sponsor Lodgify

    01:07 Meet Nikheel Advani

    01:48 First Hospitality Job

    02:08 Dad’s Tough Lesson

    03:21 Starting a Company at 16

    04:42 Choosing Hotel School

    07:18 UMass and Working Through School

    08:42 Pizza Turnaround Years

    10:09 Breaking Into Ritz Carlton

    11:48 Mentors That Changed Everything

    14:42 Leaving for Raffles Singapore

    16:24 Running an Iconic Hotel

    17:28 Profit Meets Guest Experience

    18:35 Leap to Turks and Caicos

    20:57 Caribbean Service Reset

    21:55 Risk and Ownership Leap

    22:55 Partners and Fast Decisions

    23:56 Awards and Signature Wins

    25:43 Building Local Talent

    28:29 Selling a New Destination

    31:46 Airlift and Island Strategy

    34:08 Next Projects Pipeline

    36:06 Branded Residences Model

    38:59 Advice and Farewell

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    42 分
  • Live from HITEC San Antonio: Hospitality Creator Summit Highlights, Content Strategy, and Tech Trends
    2026/06/17

    Live from HITEC in San Antonio, the Steve Turk and Sarah Dandashy recap the inaugural Hospitality Creator Summit, created by Anna Blue and Anthony Melchiorri, which drew 200+ attendees for a full day of networking and creator-focused education. Sara shares first impressions of the high-energy event, meeting online peers in person, and the supportive, low-ego atmosphere.

    A panel on “behind the brand deal” featured Margaritaville and My Place Hotels discussing how brands choose creators, partnership paths from in-kind to paid, and the challenge of tracking bookings driven by content, including working with small-audience creators for fit and aesthetic.

    They note sessions on newsletters and podcasting milestones, HITEC’s creator booth with interview and green-screen setups, and floor trends like better booth experiences, fewer AI buzzwords but more specific integrations, data consolidation, and room automation savings, plus a push for brands to create personality-driven, value-first content.

    A big shout out to our sponsor Lodgify! Starting June 17th to June 30th, use promo code THM60 for 60% off

    00:00 Live From HITEC

    00:21 Sponsor Shoutout - Lodgify

    00:58 Creator Summit Recap

    02:55 Brand Deals Panel

    05:09 Creator Growth Tips

    05:50 Meet Tyler Behind Scenes

    06:37 Content Booth Setup

    07:31 HITEC Floor Highlights

    08:27 Tech Trends And AI

    09:57 Venue Vibes San Antonio

    10:16 Creators Take Over

    10:57 Booth Snacks and Vibes

    11:24 Why Brands Need Content

    12:55 Make Value Not Ads

    14:19 One Post Big Impact

    16:05 HCS First Day Energy

    17:54 After Party and Wrap

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    19 分
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