AI is no longer a future problem. It is already creating friction between teams that were never designed to share ownership.

In this episode of Shhh IT Happens, we explore the growing intersection of HR and IT with guest Jordan George, a fractional CHRO who works with fast-moving organizations to build scalable, people-first systems.

The conversation focuses on a major issue most businesses are facing but few are addressing directly: the execution gap in AI adoption.

Leaders are pushing for AI. Employees are experimenting with it. Somewhere in the middle, accountability, process, and governance fall apart.

We cover:

• Why AI adoption is breaking down inside SMBs
• The risks of unstructured tool usage and data ownership
• How HR and IT responsibilities overlap more than most teams realize
• Why SOPs and KPIs matter before introducing automation
• The real role of training and why most companies get it wrong

If your organization is rolling out AI tools without clear ownership or structure, this episode will help you avoid expensive mistakes.

Solve iT works with growing businesses to bring structure, security, and clarity to IT decisions.

This show is brought to you by:

• Solve IT Managed IT and Cybersecurity in Charlotte
• Sentry Technology Solutions in Orlando