• How protected is your business if something should happen?
    2026/05/01

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    I've got something a little bit different for you today. Rather than my usual sales, marketing, and business growth videos, in this one I'm interviewing a good friend of mine and thoroughly nice guy with loads of knowledge and experience in his industry. His name is Joseph Mayanja.

    Joseph says he's in the protection industry, but just to clarify, he's not a bouncer or running a protection racket; rather, he sells insurance. He is an expert who provides great advice to the small and medium-sized businesses and their business owners.

    In this interview, he shares his thoughts regarding the mistakes that a lot of business owners make (particularly small business owners with limited budgets). He explains how they can end up in a really difficult situation when something goes wrong because they don't have the critical insurances in place.

    I hope you enjoy the video, and any feedback is very welcome.

    If you want to know more from me and you want to benefit from nearly 30 years of experience helping thousands of businesses in hundreds of industries all over the world and the time that I've spent learning from the worlds leading masters in the world of sales and marketing, the next step for you is to book a one-to-one meeting with me and you can do so by going to resultsmastery.com thanks very much for listening.

    Support the show

    Thanks for your interest in my podcast. For 30 years I’ve had a mission to help businesses to become more effective and I’m now using this podcast as a medium for achieving this. To find out more from me take a look at the links below.

    Website

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    25 分
  • What marketing works in 2026
    2026/05/01

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    The Six step business development framework:

    1. Overcome obscurity - get known by strangers
    2. Consistent communication – regular touchpoints
    3. Build know/like/trust relationships
    4. Generate two-way communication
    5. Convert communication into meetings
    6. Turn meetings into sales

    Sales Strategy & Conversion Focus

    - Meeting conversion rate as key leverage point
    - Example: Improving from 2/10 to 4/10 meetings doubles business
    - Importance of objection handling training
    - Specialisation increases pricing power and conversion
    - Hotel specialist vs general marketer example
    - Swimming pool specialist vs general builder analogy
    - Market sizing and niche targeting critical for efficiency

    Collaboration Marketing Approaches

    - Joint events multiply audience reach
    - Three partners each bringing 20 people = 60 total attendees
    - 40 new prospects for each partner
    - Allison’s approach: Collaborating with others for unique events
    - Accesses partner’s existing circles
    - Builds credibility through association

    Service Offerings & Pricing

    - Kickstart program: £25/month for startups
    - Results Mastery program: £500/month
    - Higher-tier services: £2,000+/month
    - Average client results: 45% increase in first 12 months
    - 10,000 businesses worked with to date.

    Want to know more? Book an online meeting at www.results-mastery.com

    If you want to know more from me and you want to benefit from nearly 30 years of experience helping thousands of businesses in hundreds of industries all over the world and the time that I've spent learning from the worlds leading masters in the world of sales and marketing, the next step for you is to book a one-to-one meeting with me and you can do so by going to resultsmastery.com thanks very much for listening.

    Support the show

    Thanks for your interest in my podcast. For 30 years I’ve had a mission to help businesses to become more effective and I’m now using this podcast as a medium for achieving this. To find out more from me take a look at the links below.

    Website

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    41 分
  • How to use AI to Grow Your Business
    2026/04/22

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    AI Fundamentals & Business Reality

    • AI definition clarified
      • Not actually intelligent - simulates human cognition through pattern recognition
      • LLMs predict next best word from preset data; they don’t search internet live
      • Already embedded in daily tools (biometrics, social media)
    • Current AI landscape
      • Perfect storm of hype vs practical application
      • Arms race between platforms (OpenAI, Claude, Copilot, Manus)
      • The market will likely level out in next 12 months
    • Human-AI relationship
      • AI is an enhancement tool, not replacement for humans. However, someone who knows how to use AI could replace you in the future
      • Humans still needed for creative/strategic work. AI + humans is the way forward
      • Humans can delegate predictable, repeatable tasks to AI leaving them to get on with other work

    Strategic Implementation Approach

    • Problem-first methodology essential
      • Stop and identify business problems before selecting tools
      • Build business case with impact assessment
      • Consider affected user base size for maximum ROI
    • Pharmaceutical company case study
      • Initial pilot affected small team
      • Replacement leader identified 10x larger user base opportunity
      • Lesson: Map organizational impact before piloting
    • Risk-value balance
      • AI creates operational efficiencies and value
      • Also exposes new risks (security vulnerabilities, data exposure)
      • Need awareness of risk-value seesaw

    Effective AI Usage Techniques

    • Prompting best practices using GRIP methodology
      1. Goal - Define what you’re trying to achieve
      2. Role - Specify expert persona (Seth Godin, pricing expert, etc.)
      3. Instruction - Provide detailed, specific directions
      4. Product - Define exact output format needed
    • Advanced prompting strategies
      • Assessment mode: Ask AI to critique and improve work
      • Socratic prompting for deeper analysis
      • Challenge AI’s thinking with follow-up questions
    • Context limitations
      • LLMs lack business-specific context
      • Require detailed briefing like new employee
      • Always review and refine outputs

    A big thank you to Ben Raynor of Strategis Sherpas for being on my podcast and for sharing his expertise. Ben’s Services & Contact

    • Diagnostic-first approach for each unique business
    • Typical process: diagnostic → pilot → wider implementation
    • Contact options
      • LinkedIn with direct diary booking
      • Email: ben.raynor@strategicsherpas.com
      • Free initial consultations available at - https://strategicsherpas.com/
    • Ben and his team specialise in identifying 3-5 operational bottlenecks costing time/money/risk

    Ben's Pro

    If you want to know more from me and you want to benefit from nearly 30 years of experience helping thousands of businesses in hundreds of industries all over the world and the time that I've spent learning from the worlds leading masters in the world of sales and marketing, the next step for you is to book a one-to-one meeting with me and you can do so by going to resultsmastery.com thanks very much for listening.

    Support the show

    Thanks for your interest in my podcast. For 30 years I’ve had a mission to help businesses to become more effective and I’m now using this podcast as a medium for achieving this. To find out more from me take a look at the links below.

    Website

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    35 分
  • If you don't take any risks, then you risk everything...
    2026/04/22

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    People often tell me that they want to grow their business. When I ask them what they are currently doing to do so, the answer is often "very little." It is a little bit like people who want to lose weight; when you ask them what they do, they say they don't do any exercise, they eat lots of chocolate, and fish and chips is their favourite meal.

    Things just don't add up. The truth of the matter is that the reason we often don't take action is fear. This could be:


    1. A fear of failure
    2. A fear of loss (specifically losing money)
    3. A fear of what people will say if they find out we have messed up

    Fear is a real detractor of success.

    I always remember Tony Robbins once saying that "fear" stands for False Evidence Appearing Real. I also have a friend called Andy Tiong who says that fear is really just something that prevents us from doing things; if we live in fear, then we take no action.

    So, my message to you today is this: if you want to remain where you are, then that's fine. You don't need to do anything. However, "if you always do what you've always done, you're probably going to get what you've always got".

    I say "probably" because of the world we live in right now. The media is doing a lot of scaremongering about AI. If you don't take that on board because of fear. If you don't spend any time learning the skills that you're going to need to learn as you go forward, then that fear could mean that you are not only going to stay where you are, but you are also perhaps going to fall by the wayside.

    I say that not to be an alarmist, but because it's true. So, turn fear into action in order to grow your business.

    If you'd like to work with me, then get in touch by going to results-mastery.com and booking a free, no-obligation initial meeting without any fear.

    If you want to know more from me and you want to benefit from nearly 30 years of experience helping thousands of businesses in hundreds of industries all over the world and the time that I've spent learning from the worlds leading masters in the world of sales and marketing, the next step for you is to book a one-to-one meeting with me and you can do so by going to resultsmastery.com thanks very much for listening.

    Support the show

    Thanks for your interest in my podcast. For 30 years I’ve had a mission to help businesses to become more effective and I’m now using this podcast as a medium for achieving this. To find out more from me take a look at the links below.

    Website

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    6 分
  • Why Most Businesses Struggle to Generate Consistent Leads
    2026/04/10

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    Before diving into the six steps, it is worth understanding why so many businesses find lead generation so frustratingly inconsistent. The answer, in most cases, is not a lack of effort — it is a lack of system.

    Research consistently shows that 80% of sales require five or more follow-up contacts to close, yet the majority of businesses give up after one or two attempts. Meanwhile, 80% of businesses fail within their first five years, often not because their product or service is poor, but because they never built a reliable, repeatable engine for attracting and converting new clients.

    The businesses that grow consistently are not necessarily the ones with the biggest budgets or the most sophisticated technology. They are the ones that have installed a structured system and execute it with discipline. As Steve puts it: "Hoping things will get better is not a strategy. Action is the key."

    The six steps below give you that system.

    The Six-Step System to Generate More Leads and Grow Your Business

    Step 1: Overcome Obscurity — Get Your Business Known

    The first and most fundamental challenge for any business is obscurity. If your ideal clients do not know you exist, nothing else matters. The goal of this first step is to generate a consistent, qualified flow of leads through targeted, multi-channel marketing activity.

    This does not mean being everywhere at once. Steve is emphatic on this point: focus on just three channels that work for your specific niche, master them, and only then consider expanding. Trying to maintain a presence across every platform simultaneously leads to diluted effort and mediocre results on all fronts.

    Equally important at this stage is niching down. Specialists consistently command higher prices and attract more targeted leads than generalists. A business that positions itself as a marketing consultant for professional services firms will always outperform one that claims to help "any business" — because the message is sharper, the audience is clearer, and the perceived expertise is higher.

    Step 2: Consistent Communication — Build Your Reputation Through Repetition

    Generating a lead is only the beginning. The second step is about turning that initial contact into a genuine prospect through consistent, structured communication. This is where most businesses fall short — they make contact once or twice, receive no immediate response, and move on.

    The data tells a different story. The most successful businesses maintain long-term nurture sequences that keep them front of mind with prospects over months and years. Steve shares the example of a client who purchased after fifteen years of receiving weekly marketing emails — a sale that would never have happened without that consistent, patient communication strategy.

    The practical implication is straightforward: build an email nurture sequence, commit to a regular communication cadence, and never abandon a prospect simply because the

    If you want to know more from me and you want to benefit from nearly 30 years of experience helping thousands of businesses in hundreds of industries all over the world and the time that I've spent learning from the worlds leading masters in the world of sales and marketing, the next step for you is to book a one-to-one meeting with me and you can do so by going to resultsmastery.com thanks very much for listening.

    Support the show

    Thanks for your interest in my podcast. For 30 years I’ve had a mission to help businesses to become more effective and I’m now using this podcast as a medium for achieving this. To find out more from me take a look at the links below.

    Website

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    48 分
  • Kow to double your leads in 90 days
    2026/04/01

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    Seminar Overview - Results Mastery

    • “Double your leads and sales in 90 days” seminar delivered by Steve Mills
    • Core premise: all marketing works, but not consistently — the goal is a repeatable, measurable system
    • AI advocacy: most people use less than 10% of their AI tool’s capability
      • Recommendation: pick 1–2 AI tools and go deep; don’t spread your time across many.

    Core Framework — Six Steps of Business Growth

    • Steps 1–3: outbound and awareness
      1. Overcome obscurity — grow your reachable audience
      2. Consistent communication — build know/like/trust over time
      3. Reputation building — referrals, content, social proof
    • Steps 4–6: conversion 4. Two-way communication — prospects start engaging back 5. Turn goodwill into meetings (first date analogy) 6. Convert meetings into sales — and maximise lifetime value
    • Key conversion insight: going from 40% → 60% close rate = 50% business growth
    • Lifetime value and referrals are as important as the initial sale

    Key Marketing Principles Covered

    • Niche targeting outperforms generalist positioning — specialist commands higher fees and trust
    • Focus on top 3 lead generation channels; master before adding more
    • Lead magnets: offer expertise upfront to attract potential clients (this seminar as example)
    • Follow-up is critical: 80% of sales require 5+ follow-ups; most businesses quit too early
    • Speed matters: follow up a lead within 2 minutes if possible
    • Keep-in-touch story: prospect attended a Swindon seminar 15 years ago, received weekly marketing, became a client
    • Measure everything: leads by source, website visits, calls made, meetings booked, conversion rate, avg. sale value, client retention
    • Facebook ads case study: scaled from £300 test → £30k/month spend at 12x ROI (≈£360k/month revenue)

    Next Steps & Offers for Attendees

    • Free one-to-one meeting (valued at £250) — book at results-mastery.com
    • Free video marketing audit of attendee’s website (valued at $197) — email Steve with website link
    • Free marketing assessment tool at results-mastery.com → Free Advice section
    • Recording of this seminar sent to non-live viewers (valued at £47)
    • 90-day plan outline:
      1. Days 1–30: define ideal client, choose top 3 channels, build lead magnet
      2. Days 31–60: launch email sequences, implement conversion call process, set up weekly tracking dashboard
      3. Days 61–90: optimise metrics, cut what isn’t working
    • Platform recommendation: High Level (white-labelled as “Results Mastery Hub”) for email/marketing automation
    • LinkedIn Mastery course available via Mastery University — ~250 short videos covering LinkedIn, Facebook, YouTube, SEO, paid ads, and more
    • Contact: steve@resultsmast

    If you want to know more from me and you want to benefit from nearly 30 years of experience helping thousands of businesses in hundreds of industries all over the world and the time that I've spent learning from the worlds leading masters in the world of sales and marketing, the next step for you is to book a one-to-one meeting with me and you can do so by going to resultsmastery.com thanks very much for listening.

    Support the show

    Thanks for your interest in my podcast. For 30 years I’ve had a mission to help businesses to become more effective and I’m now using this podcast as a medium for achieving this. To find out more from me take a look at the links below.

    Website

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    48 分
  • Introducing The Kickstart business start-up programme
    2026/03/23

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    You Don't Need More Information - You Need a Startup Business Support Programme.

    You've watched the YouTube videos. You've read the blog posts. You've downloaded the free guides. And yet here you are — still wondering why your marketing isn't generating consistent leads, why your sales feel unpredictable, and why growth feels so painfully slow.

    Meanwhile, your competitors are signing clients, raising prices, and building momentum. The difference isn't talent. It's not luck. It's that they have business growth advice for new entrepreneurs and a system — and you don't.

    The problem? Most business coaching costs £500 to £5,000+ per month. When you're just starting out, that's not an investment — it's a gamble you can't afford.

    That's exactly why I created RESULTS Kickstart.

    After 30 years of coaching thousands of business owners, Steve saw the same pattern: the people who needed coaching most were the ones who could afford it least. So he built a group coaching programme for small business owners that gives startup founders access to the same proven frameworks, live coaching, and accountability that his £497/month clients get — at a price anyone can afford.

    https://results-mastery.com/coaching/kickstart

    Steve

    If you want to know more from me and you want to benefit from nearly 30 years of experience helping thousands of businesses in hundreds of industries all over the world and the time that I've spent learning from the worlds leading masters in the world of sales and marketing, the next step for you is to book a one-to-one meeting with me and you can do so by going to resultsmastery.com thanks very much for listening.

    Support the show

    Thanks for your interest in my podcast. For 30 years I’ve had a mission to help businesses to become more effective and I’m now using this podcast as a medium for achieving this. To find out more from me take a look at the links below.

    Website

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    3 分
  • Scary, Strange and Sexy
    2026/03/23

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    I just watched a great video about the "three S's": scary, strange, and sexy.

    Imagine you are looking to post something of interest on social media. You have a choice of things you could post, comment about, or ask about.

    Now, imagine you were walking down a street, and when you got to the other end, someone asked you, "Who did you notice when you walked down that street?" You might say, "Well, no one."

    But now reimagine that there was someone on that street who looked scary. For whatever reason they looked scary; would you notice that person?

    What about if there were someone on the street that was a little bit strange? They were strange in the way they dressed or the way they walked (maybe they did a funny walk or were dressed like an orange).

    The third one is sexy. Would you notice someone that is dressed sexy, looks sexy, or is walking sexy (if you can walk sexy, I'm not sure)?

    The answer for all three is probably yes.

    If you translate that to social media. Could you write or say something scary, strange, or sexy? If you did, you are probably more likely to get attention by using the three S's than you are if you just post stuff at random.

    So be scary, strange and sexy on social media, video, podcasts, and e-mail.

    Just a thought I wanted to share. I think it's a great idea.

    Want to know more from me? Go to www.results-mastery.com

    If you want to know more from me and you want to benefit from nearly 30 years of experience helping thousands of businesses in hundreds of industries all over the world and the time that I've spent learning from the worlds leading masters in the world of sales and marketing, the next step for you is to book a one-to-one meeting with me and you can do so by going to resultsmastery.com thanks very much for listening.

    Support the show

    Thanks for your interest in my podcast. For 30 years I’ve had a mission to help businesses to become more effective and I’m now using this podcast as a medium for achieving this. To find out more from me take a look at the links below.

    Website

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    8 分