In this episode, Paul Galloway speaks with Craig Jeffery of Strategic Treasurer about operational complexity in treasury and the hidden costs it creates over time. They discuss how growth, acquisitions, new payment rails, evolving regulations, and fragmented systems contribute to increasing complexity across treasury operations. The conversation explores the impact of manual processes, defects, inefficient workflows, data fragmentation, and poor process design, while emphasizing the importance of end-to-end visibility, standardization, automation, and scalable controls to improve efficiency and reduce operational risk.

Company Website:
Strategic Treasurer: https://strategictreasurer.com

In this episode, Craig Jeffery and Christin Cifaldi of Strategic Treasurer discuss the technology component of modern payment security and the ideas covered in Strategic Treasurer's recent Payment Security Report. They explore how fraud threats are evolving through AI-enabled attacks, deepfakes, increasingly sophisticated criminal organizations, and efforts to bypass security controls. The conversation examines common gaps in payment security programs, including insufficient training, incomplete payment flow visibility, and weak verification processes.

The discussion also covers faster payments, real-time settlement, layered security architectures, anomaly detection, multifactor authentication, passkeys, payee validation, banking security services, and the growing importance of treasury acting as the "superintendent of payments." They conclude with practical recommendations for strengthening payment security through staff training, process mapping, continuous monitoring, and collaboration across treasury, finance, IT, and cybersecurity teams.

Links Mentioned:
Payment Security Report: https://strategictreasurer.com/payment-security-report/
Webinar Registration: https://strategictreasurer.com/webinars

Company Websites:

Bottomline: https://www.bottomline.com/us
Eftsure: https://www.eftsure.com
NSKnox: https://nsknox.net/
Serrala: https://www.serrala.com/
Trustmi: https://trustmi.ai/
VendorInfo: https://vendorinfo.com/

In this episode, Paul Galloway speaks with Craig Jeffery of Strategic Treasurer about AI governance, operational risk, and the growing role of artificial intelligence in treasury. They discuss how organizations should approach AI adoption thoughtfully, balancing efficiency gains with oversight, accountability, and data quality. The conversation explores governance frameworks, human-in-the-loop controls, explainability, anomaly detection, vendor risk, and why treasury teams must understand both the opportunities and risks associated with AI-driven tools and automation.

Company Website:
Strategic Treasurer: https://strategictreasurer.com