"We Knew in 18 Hours We Had Made a Terrible Decision" w/ Stephanie Henderson
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"We Knew in 18 Hours We Had Made a Terrible Decision" w/ Stephanie Henderson
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Stephanie Henderson — CEO-turned-executive coach, keynote speaker, culture strategist, and founder of Impact Driven Partners — joins Dr. Matt Paden on the Bad Days Leadership podcast. Stephanie shares the software rollout that blew up within 18 hours because she and the IT director forgot to include the people it would actually affect, how waiting to give feedback until an annual review turned into an hour of tears and a permanent lesson, and why she stopped calling her company a "family" and started calling them a team — because you can't fire your brother. She breaks down why wanting to be liked is a trap, how reframing accountability as an act of love changed everything for her, and why the real red flag isn't how a leader reacts to criticism — it's that nobody feels safe enough to offer any.