Most technical people get promoted because they're the best at the job. Then they spend the next 18 months quietly struggling. Nobody told them it is a completely different job. Malcolm Murphy has spent his career in technical pre-sales, leading solutions consultant teams across major vendor organisations. His view is blunt: the skills that got you promoted will actively hold you back as a manager.

What you'll learn:

• Identify the three distinct buckets every new tech leader must manage from day one
• Build a proactive hiring bench before you even have a role to fill
• Set clear performance expectations without fearing the conversation
• Delegate outcomes instead of activities to unlock your team's performance
• Develop your people in a way that drives retention more than any salary increase

About Malcolm Murphy: Malcolm Murphy has spent the majority of his career in technical pre-sales, moving from UNIX engineer to leading solutions consultant teams across major vendor organisations. He currently specialises in insider risk and human risk management at Mimecast and runs the Pre-Sales Leaders Forum community in the UK.

Episode highlights:

• [approx. 5 min mark] Malcolm breaks down the three buckets every new manager must own: people, business, and company leadership
• [approx. 17 min mark] Why hiring is not something you do alongside your job. It is your job. How to build a proactive bench before headcount opens up
• [approx. 36 min mark] The micromanagement trap and why your personal blueprint for success might be the worst thing you impose on your team

Connect with Malcolm: LinkedIn: linkedin.com/in/Malcolm-Murphy

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