You Really Can Scale Culture
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Kevin Hickey is someone I deeply respect personally—a leader of tremendous integrity, a lifelong student of effective leadership and management, and someone who brings both humility and a wonderful sense of humor. In this episode of The Eppley Experience, Kevin shares a candid and practical look at what it really takes to build and preserve a strong culture while scaling a successful business. From navigating private equity ownership and becoming more data-driven, to protecting organizational health as the company grew from 40 to 400 people with an international footprint, Kevin offers hard-earned lessons on leadership, trust, accountability, and the evolving nature of culture. He speaks openly about difficult seasons that required pay cuts, coaching, and tough decisions—and why those moments ultimately strengthened the business. If you are trying to grow a company without losing what made it special in the first place, this conversation delivers practical insight on trust, transparency, vulnerability, and the enormous “shadow” leaders cast every day.