検索キーワード： 紛争解決・調停

Konflikte sind unvermeidlich und können plötzlich wie ein Sturm über uns hereinbrechen. Oft entstehen sie aus dem Nichts, entladen sich unerwartet und hinterlassen tiefgreifende Spuren. Aufgebrachte Gemüter, verletzte Gefühle und unausgesprochene Spannungen schaffen eine Atmosphäre, die schnell eskalieren kann.

The updated Thin Book of Trust offers a framework that supports trust building as a workplace competency. It is based on the idea that building trust is a competency, a set of skills that can be learned, improved, and practiced. It will help you continuously improve your ability to build and maintain trust with others. It can also help you create and contribute to a high-trust culture at work.

In times of accelerated change and disruption, peoples’ lagging ability to adapt opens Pandora’s Box for destructive conflict, burnout, and division. In this Black Belt Edition of Spiral Impact: The Power to Get It Done with Grace, Karen Valencic shares how to bring forth your True Power and master the art of conflict to help you foster collaboration, innovation, and civility, greatly impacting your individual sense of freedom and engagement in your life.

In this award-winning bestseller, you will travel across time through riveting, real-life David & Goliath stories uncovering the secrets and strategies of successful smaller players so you, too, can get what you want against the odds.

Unlock the secrets to powerful communication with "How to Communicate Like a Therapist" by Kevin Berger. In this comprehensive guide, you’ll discover the proven techniques that therapists use to navigate complex conversations, build trust, and foster meaningful connections.

Are you ready to master the art of office politics without sacrificing your values? How to Win at Office Politics Without Killing Someone by Alex Baker is your ultimate guide to thriving in the corporate world with grace and strategy.

Carol Juergenen Sheets and Allan J. Katz have created a workbook/roadmap for rebuilding relationships damaged by sexual addiction and other forms of infidelity. With a focus on empathy – understanding what the betrayed partner is feeling; the exercises in this guidebook will help sex addicts rebuild lost trust and intimacy. This is a recipe for healing a broken relationship.

Conflict exists in every organisation. Sometimes very obviously. Sometimes quietly. Very few love it. If you are frustrated with yourself for not stepping in; with others, for not playing ball; with the politics that get in the way of getting results; with the clearly dysfunctional teams; then this book is for you. A companion to Mentally at Work, but also a stand-alone book, it takes the science of our brains and the reality of the workplace and gives you practical tools to more effectively navigate the elephant in the room, to decrease conflict.

Viele Führungskräfte betrachten regelmäßige Mitarbeitergespräche als reine Zeitverschwendung. Dabei sind Mitarbeitergespräche eine große Chance, um ein Team zu motivieren, Feedback zu geben und Konflikte beizulegen. Doch nicht alle Führungskräfte wissen, was sie in Mitarbeitergesprächen sagen können, um besonders positiv auf die Mitarbeiter einzuwirken. Die schnellen 55 Führungstipps für Mitarbeitergespräche von Deutschlands Top Führungskräfte-Trainer Wladislaw Jachtchenko sind praxistaugliche Anleitungen für souveräne und effiziente Gespräche mit deinen Mitarbeitern.

At times in our careers, we face conversations that bring out tense emotions. Our instinct may be to avoid them entirely, but engaging in challenging conversations can create opportunities to build stronger work relationships, teams, and organizations. This book will help you learn how to communicate productively under stress, offer and accept critical feedback, and ensure teams walk away from challenging conversations feeling united.

This guide to communication contains various strategies for effective and positive communication. You will learn the difference between dialogue and monologue. You will learn the meaning of "listening with your mouth" and being on the right frequency for communication with another person. This unique work houses numerous humorous anecdotes and scenarios.

When negotiations fail it can be hard to start over. Some people give up, others forget and move on, but the truly successful negotiator learns. Celebrated negotiation thought-leader and advisor to the UN Mediation Unit, Joshua N. Weiss, introduces an evidence-based model for when negotiations stall or fail. Getting Back to the Table explores the reality of failure in negotiation. It lays out the types of failure that can happen, how to cope with it when it does, and how we can be resilient in the face of it

" «حوِّل الأنظار إليك واسرق الأضواء بأناقتك». أحيانًا نواجه مواقف مزعجة، ولا نتصرف فيها بما يرضينا، ونلوم أنفسنا بعدها على ردودنا المحترمة والخجولة، لذلك نحتاج...

The Let It Be Method: A Simple Reflective Guide to Finding Balance in a World Full of Choices by Laura La’Wonder is your ultimate companion for navigating life’s complexities with clarity, peace, and purpose.

Hate and division have become a more prevalent part of our society. People can easily identify how violent or aggressive behavior has a negative impact on those involved and even those who witness it. But what about the more subtle but nonetheless negative behaviors of rudeness and incivility?

Introducing Building Resilience, a groundbreaking guide designed to teach you that resilience isn’t just a buzzword tossed around in self-help circles; it’s a way of life.

DESPRE AUDIOBOOK. Ai putea crede că știi totul despre natura conflictelor și cum pot fi soluționate. De asemenea, că orice încercare de a adânci această cunoaștere ar fi inutilă sau cel mult o acumulare de date plictisitoare și irelevante. Și, într-un fel, e posibil să ai dreptate. Dar dacă ai schimba total perspectiva? Volumul de față îți propune aplicarea câtorva instrumente de gândire neconvenționale, deși deja foarte cunoscute, precum gândirea laterală.

Toxic workplace, politics making your head spin, and team performance keeping you up at night? Is your bottom-line suffering because people are reluctant to try new approaches? Become a leader whose presence exudes psychological safety and sparks leadership in others. You can be a catalyst for promoting happiness, productivity, financial success, and innovation.

This book provides a comprehensive framework for understanding conflict, drawing on psychology, sociology, and communication studies. It examines how perception, emotion, and cognitive biases shape our responses to disagreements, and explores the impact of stress, fear, and ingrained beliefs that can escalate disputes.

Do you know how much complaining costs your organization each year? There is evidence that whining has serious negative effects, both personally and professionally. Not only does it demotivate individuals and eat away at their energy, sometimes even making them sick, but it reduces productivity, leads to staff turnover, poisons the work climate and rubs off on customer satisfaction. Is the complaining to be accepted in a workplace? Not at all! Luckily, there are ways to counter this bad habit, whether at work or at home.