検索キーワード： 著者 "Tom" すべてのカテゴリー

Businesses need to do more than sell to customers—they need to help them live their best lives. This superior experience is what customers expect and deserve from companies, and it's possible to deliver just that with the framework provided in The Customer Excellence Enterprise: A Playbook for Creating Customers for Life. An enlightening and pragmatic guide, The Customer Excellence Enterprise is for everyone who needs to elevate the customer experience to a fundamental revenue accelerator and value driver.

Two-time New York Times best-selling authors Roger Connors and Tom Smith show how leaders can achieve record-breaking results by quickly and effectively shaping their organizational culture to capitalize on their greatest asset - their people. Change the Culture, Change the Game joins their classic book The Oz Principle and their recent best seller How Did That Happen? to complete the most comprehensive series ever written on workplace accountability.

In 480 BC, Xerxes, the King of Persia, led an invasion of mainland Greece. Its success should have been a formality. For 70 years, victory had seemed the birthright of the Persian Empire. In the space of a single generation, they had swept across the Near East, shattering ancient kingdoms, storming famous cities, putting together an empire which stretched from India to the shores of the Aegean. Yet somehow, astonishingly, against the largest expeditionary force ever assembled, the Greeks of the mainland managed to hold out.

Aang revisits his former monastery, Katara learns the truth about Aang's mysterious past, and Sokka reveals how he saved the Northern Air Temple from the Fire Nation. The scroll also contains information about Airbending moves, Air temples and monks, the Avatar Cycle, and much more.

A dramatic and revelatory account of Joe Torre’s twelve years as manager of the New York Yankees. Joe Torre is the most successful–and most respected–baseball manager of the modern era, steering the Yankees to six American League pennants and four World Series championships. When he left...

From Borrower to wizard, Tom Felton's adolescence was anything but ordinary. His early rise to fame saw him catapulted into the limelight aged just twelve when he landed the iconic role of Draco Malfoy in the Harry Potter films. Speaking with candour and his own trademark humour, Tom shares his experience of growing up on screen and as part of the wizarding world for the very first time. He tells all about his big break, what filming was really like and the lasting friendships he made during ten years as part of the franchise.

From the beloved creators of AT Frenchies, a witty, heartfelt, and delightfully practical guide to finding a happier life by embracing l’art de vivre—the French art of living. Best friends Alex and Tom grew up in Paris chasing their soccer dreams before an unexpected twist landed them in...

Businesses that want to stay competitive know that AI has become a crucial technology—and so do their employees looking to grow their careers. Earning Microsoft's AI-900: Azure AI Fundamentals certification proves your proficiency with foundational AI concepts. This study guide equips you with the knowledge needed to pass the AI-900 exam, whether you're an IT professional, a data analyst, or a student looking to break into the AI field.

Bloomsbury presents Electronic Dreams by Tom Lean, read by Mark Meadows Remember the ZX Spectrum? How about the BBC Micro, Acorn Electron, or Commodore 64? Did you marvel at the immense galaxies of Elite or master digital kung-fu in Way of the Exploding Fist? For anyone growing up in the 1980s...

Could I even call myself a Monster Merchant if I didn’t chase the chance to see a drake, maybe even capture it? With Talon growing stronger and Feylux sharpening his skills, our pack is more than ready for the challenge. No quiet days. No normal mornings. Just a Monster Merchant trying to earn coins before supper. With Amara at my side, and new allies in tow, Valdoria keeps cranking up the difficulty level. Monsters keep growing, new abilities unlock, and every step brings more danger, profit, and creatures I never thought I’d see.

Brought to you by Puffin. The Christmasaurus is back and ready to soar into a new festive magical adventure! Have you ever heard of Ebenezer Scrooge? The most miserly, miserable Christmas-hating miser from that very famous old book? The man who is more BAH HUMBUG than HO HO HO? Well, what if I...

In 1945, Tom Pocock travelled widely and saw the final collapse of the German armies; the horror of concentration camps and destroyed cities; retribution reaching war criminals; and the unpredictable strangers from the east, the Red Army. In Berlin, he climbed through the ruins of Hitler's Chancellery. In Vienna, he roistered with the Russians only to be arrested by them on a trip to Budapest. By the end of the year, he had paid his first visit to the El Dorado of that now distant world, New York, the glittering, happy, prosperous, democratic center of hopes and affections.

A collection of seventeen wonderful short stories showing that two-time Oscar winner Tom Hanks is as talented a writer as he is an actor. A gentle Eastern European immigrant arrives in New York City after his family and his life have been torn apart by his country's civil war. A man who loves to...

In this new caper, what happens when Flytrap loses his partner in crime solving? All the clues point to his assistant, Nina the Goat, as the culprit, leading the city to arrest her and leaving Flytrap goatless. To save the city, Flytrap must unveil the true master criminal. But, can he do it alone?

Von drauß' vom Walde komm ich her is the pilot episode of DARK WOODS and the beginning of the three-chapter adventure of Perchta, Hänsel, and Melchior, three unlikely companions whose fates are more closely linked than they realize. In a world full of gifted beings and the threat of war. And it all begins with a witch.

Tom Clancy's Jack Ryan: Ghost War is out now on Prime Video! In this #1 New York Times bestselling thriller from Tom Clancy, Jack Ryan gets caught in a war between the United States and a Colombian drug cartel and uncovers a shocking conspiracy. When Colombian drug lords assassinate both the U.S...

A Waterstones Best Book of 2024 There are many miles from the business school and basketball court at the University of Southern California to 50 million viewers for the final episode of a TV show called Magnum P.I. Tom Selleck has lived every one of those miles in his own iconoclastic and...

한국, 미국 대학생활 궁금하지 않나요? 전세계 사람들과 대신 이야기해 드립니다. 미국인 톰과 미국살이 한국인 제리의 글로벌 문화 토크쇼! 🌈 스냅글로브입니다🌎(👀: 글로벌 게스트도 있어요! ✨✨) Are you curious about the lifestyles of Korean and American college students? 🌈 In the Snapglobe podcast, we talk to people from all around the world, but focusing on cultural differences between America and Korea. 🌎 (👀 :There are a lot of global guests too! ✨✨) Give us a listen if you’re interested!

F-35 is the only inside look at the most advanced aircraft in the world and the historic project that built it, as told by those who were intimately involved in its design, testing, and production. Based on the authors' personal experience and over 100+ interviews, F-35 pulls back the curtain on one of the most heavily criticized government programs in history from start to finish.