This is the perfect podcast to follow Episode 215: Grace Under Fire… because apparently, grace only gets you so far when you can’t agree on the definition of basic words.

Welcome to Biz-Souls Episode 216, where Rona Lewis and Jeffrey Hansler do what all great business leaders do…debate, disagree, double down—and then invite you to decide who’s right (with pizza on the line, no less).

This episode has everything:

A philosophical showdown over empathy versus sympathy (spoiler: no one leaves unscathed), and real-world leadership dilemmas that prove business decisions aren’t just spreadsheets, they’re human.

Jeffrey brings the “I’ve trained leaders on this for years” energy while Rona brings the “I will absolutely challenge that” energy. Together, they bring… confusion, conviction, and comedy.

Along the way, things escalate from: “Let’s define empathy…” to “You have it backwards...” to “We probably should’ve looked this up first...” to “Jane, you ignorant…” (Yes, it goes there.

Thankfully, no turtles were harmed in the making of this episode… although several were mentioned.

And beneath the laughs is a seriously relevant conversation:

• How do leaders make tough calls without becoming cold and robotic?

• Where’s the line between caring and carrying too much?

• And is it possible to lead with heart without losing your head?

If Episode 215 was about keeping your cool under pressure, Episode 216 is about what happens when the pressure turns into a full-blown semantic sparring match.

So… who’s right? Team Rona or team Jeffrey?

Or are you just here for the occasional cats and the chaos?

Tune in, weigh in, and maybe, just maybe, learn something about leadership, language, and why you should always Google definitions before you hit record.

Biz-Souls: where business gets real… and occasionally ridiculous.

What do scuba diving, courtroom drama, Facebook comment sections, and losing your cool in a meeting all have in common?

Absolutely everything—according to Biz-Souls, the business podcast with an edge (and just enough sarcasm to keep you honest).

This week, Rona Lewis and Jeffrey Hansler tackle the fine art of not losing your mind when everyone else already has.

Because let’s face it, in today’s world, staying calm in business meetings is basically an Olympic sport… and most people are competing in the “Emotional Outburst” category.

Inside This Episode:

• Why being “authentic” doesn’t mean calling your coworker an idiot (even if they earned it)

• How losing your cool can cost you credibility and money.

• The surprising lesson expert witnesses know: the calmer you are, the more powerful you become

• The secret formula to handle conflict without turning into a human flamethrower.

Jeffrey shares a moment where keeping his composure paid off big…

…and another where not doing so cost him. (Spoiler: emotions are expensive.)

Rona, meanwhile, openly admits she’d be a terrible poker player—because her face broadcasts feelings like it’s Times Square.

The Big Idea: Grace under fire isn’t about being emotionless. It’s about choosing your response instead of letting your reaction choose you.

Bonus Takeaway: If you can’t stay calm at work… Start practicing at home.

Nothing builds emotional discipline faster than: Family arguments, traffic jams, and someone cutting you in line at Starbucks.

Why Listen? Because business isn’t just strategy and spreadsheets, it’s people, pressure, and the occasional urge to scream into a void. And if you can master grace under fire, you don’t just survive business… you win it.

Listen now to Biz-Souls with Jeffrey Hansler & Rona Lewis. Where business meets brains, heart… and just enough humor to keep you sane.

Listen, like, follow, share, and subscribe. You’ll be glad you did.

And who’s Grace?

What do gym shoes, Olympic athletes, and getting your to-do list under control have in common?

According to Rona Lewis, quite a lot.

In this episode of Biz-Souls, Rona arrives fresh from yet another workout (seriously… does she ever sit down?) and shares the secret behind the productivity levels that have friends—and her long-suffering podcast partner Jeffrey Hansler—comparing her to the Ever-Ready Bunny. Jeffrey admits he gets tired just hearing about everything she’s accomplished before noon. By 10 a.m., Rona has exercised, written something, planned three projects, and possibly reorganized a small nation.

The culprit behind this superhuman output? An athlete’s mindset.

Working from an article in Fast Company, Rona explains how high performers use a “non-negotiable” mindset—turning important actions into automatic habits instead of daily debates. No internal arguments. No procrastination. No “maybe later.” Just decide once and do it.

In other words: stop negotiating with your to-do list like it’s a labor union.

Along the way, Rona and Jeffrey dive into:

• Why hesitation quietly kills productivity (and why “I’ll start tomorrow” is the most popular lie ever told)

• How athletes train their brains to focus and follow through

• Why habits beat motivation every time—because motivation likes to sleep in

• The surprising power of playfulness in getting things done

• And why Jeffrey believes Rona may secretly run on rechargeable batteries

They also wander into the Olympics, ADHD superpowers, cats that insist on being part of the podcast production team, and the universal truth that productivity always feels better after you start.

If you’ve ever spent more time thinking about your to-do list than actually doing it, this episode may give you the mindset shift you need.

Because productivity isn’t just about working harder.

It’s about training your brain like an athlete—and maybe laughing a little while you’re doing it.

Related Biz-Souls Episodes:

Episode 213 – Innovative Strategy with Melissa Dinwiddie

Why creativity and play aren’t luxuries in business—they’re strategic advantages.

Spotify: https://open.spotify.com/show/6Fh7tS6DkYJbXxBizSouls

YouTube: https://www.youtube.com/@BizSoulsPodcast

Episode 212 – HR and AI: The Future of Work

What happens when artificial intelligence meets human resources—and whether the robots will eventually ask for PTO.

Spotify: https://open.spotify.com/show/6Fh7tS6DkYJbXxBizSouls

YouTube: https://www.youtube.com/@BizSoulsPodcast

Episode 211 – Greg Schirmer: From Badge to Boardroom

A former police officer shares what de-escalation, negotiation, and leadership look like when the stakes are high.

Spotify: https://open.spotify.com/show/6Fh7tS6DkYJbXxBizSouls

YouTube: https://www.youtube.com/@BizSoulsPodcast

Some people take the straight road to the corporate world. Melissa Dinwiddie did not.

Her journey zig-zagged through science, arts, creativity, and what most companies politely call “that messy innovation thing we keep trying to do but somehow never quite pull off.”

Now she helps leaders make innovation stick, which, as executives know, is about as easy as nailing Jell-O to a whiteboard.

Hosts Rona Lewis and Jeffrey Hansler sit down with Melissa to unpack the real mechanics of innovation by getting people energized, experimenting, and (brace yourself) actually changing how they work.

Melissa blends science, humor, and a healthy disrespect for boring corporate thinking to help organizations escape the innovation hamster wheel; where everyone talks about creativity, attends a workshop, and then goes right back to doing things the same old way.

Her approach? Make innovation playful, practical, and psychologically sticky so teams don’t just nod politely in the meeting, they actually try something new on Monday morning.

And judging by the reception of her newly released book, which is currently selling like water to travelers in the Gobi Desert, people are clearly thirsty for it.

Rona and Jeffrey do what they do best: ask sharp questions, poke a little fun at corporate buzzwords, and prove once again that business insight lands better when it comes with humor.

If your organization says it wants innovation, and only creates more meetings, this episode might be exactly the shake-up your thinking needs. Because sometimes the smartest strategy is simply giving people permission to think differently.

Related Biz-Souls episodes you will enjoy:

Episode 211 – Greg Schirmer: From Badge to Boardroom – The Art of De-Escalation

https://open.spotify.com/show/6pQ5KpK6l0BizSouls

https://www.youtube.com/@BizSoulsPodcast

Episode 210 – Leadership, Change, and the Occasional Verbal Boxing Match

https://open.spotify.com/show/6pQ5KpK6l0BizSouls

https://www.youtube.com/@BizSoulsPodcast

Episode 208 – Dr. Laura Janusik: Listening – The Most Misunderstood Leadership Skill

https://open.spotify.com/show/6pQ5KpK6l0BizSouls

https://www.youtube.com/@BizSoulsPodcast

And Like, Share, Follow, and Subscribe so you catch every episode of Biz-Souls.

Are you being manipulated right now?

Relax… the answer is probably yes, and the scary part is you might even be enjoying it.

Did you know a worm can turn a cricket into a suicidal zombie swimmer and we’re not even exaggerating.

In this wildly entertaining episode of Biz-Souls, hosts Rona Lewis and Jeffrey Hansler dive into the strange, fascinating, and hilarious world of manipulation and cover everything from parasites hijacking rat and cricket brains (yes, zombie crickets) to everyday psychological tricks used in business, sales, leadership, and even parenting.

They unpack how manipulation isn’t always evil—it can be the secret sauce behind great leadership, positive culture, and persuasive communication. Along the way, you’ll discover:

• How a parasite convinces a rat that cat pee smells irresistible

• Why a worm can turn a cricket into a suicidal swimmer

• Why people automatically trust uniforms, titles, and big offices

• How asking questions can make someone believe your idea was actually theirs

• Tricks used by salespeople, leaders, con artists, and politicians

Rona and Jeffrey also explore:

• Machiavelli’s surprisingly brutal leadership lessons

• Samurai shadow-mirroring techniques for calming classrooms

• How smiling, handshaking, and body language are ancient survival signals

And yes… there’s discussion about guilt, Jewish mothers, and Jeffrey’s hair, because every good conversation about manipulation needs a little humor.

By the end, you’ll see that the real question isn’t whether manipulation happens, it’s who benefits from it.

If you’re going to be manipulated… it might as well be marvelous.

Related Biz-Souls Episodes:

Episode 125: How to Retrain Your Brain

• Spotify: https://open.spotify.com/episode/6Sl8zVZB6Jx5DMHg8lN9aH

• YouTube: https://www.youtube.com/watch?v=PA4P9HvbKVI

Episode 127: Tickled About Piccles! A Unique Way of Connecting Communities

• Spotify: https://open.spotify.com/episode/1m0lrAjU0EoA0YpWqq9n9K

• YouTube: https://www.youtube.com/watch?v=HQNREqXwV8k

Episode 139: Play for Better Living! Why Play Makes Every Life Better

• Spotify: https://open.spotify.com/episode/5EOyx44QYvEkrzE6Fg6fA8

• YouTube: https://www.youtube.com/watch?v=EdUd8cU1JXg

Episode 137: Just Say No! Maybe…

• Spotify: https://open.spotify.com/episode/5O9pVnMLtrVRHfSrkE3dZn

• YouTube: https://www.youtube.com/watch?v=G0ffpbkA2n8

Episode 136: Mature Gnome with Ego

• Spotify: https://open.spotify.com/episode/4SrTBRzWZ9MbhycJw5Nkwv

• YouTube: https://www.youtube.com/watch?v=Sl6sKzNUWTo

Subscribe & Join the Conversation

• Like the episode

• Subscribe to the channel

If you enjoy Biz-Souls Episode 212, you may also like:

• Simon Sinek on leadership and influence

• Adam Grant on workplace psychology

• Daniel Pink on motivation and persuasion

• Malcolm Gladwell on human behavior and decision-making

• Robert Cialdini on influence and persuasion

• Big Think conversations on psychology and neuroscience

Biz-Souls covers these same ideas with more humor, storytelling, and friendly banter between Rona and Jeffrey.

Rona Lewis and Jeffrey Hansler sit down with retired Long Beach Police Commander Greg Schirmer, also known as ‘Fab’ by Jeffrey and his other Orange County Bucks rugby mates.

Yes. They’ve literally tackled leadership together.

Greg’s path isn’t linear - it’s cinematic. Arts student. Business thinker. Then, just before turning 30, he makes the dramatic life pivot and joins the Long Beach Police Department, fulfilling a childhood dream inspired by his father and a mentor. He builds a career navigating high-conflict rooms where emotions run hotter than Southern California asphalt in August.

And when he retired? No rocking chair. No nostalgia tour. He pivots again — into consulting, bringing real-world de-escalation, negotiation, and leadership training into boardrooms and the teams he coaches. While there are no sirens, there’s still plenty of healthy human tension to manage.

Greg teaches something most leaders desperately need: emotional fitness. Not fluffy empathy. Not buzzword “strategic” empathy. The real kind. The kind that regulates a room because you’ve regulated yourself first.

Because here’s the truth bomb from this episode:

People don’t always want to win. They want to feel heard. They want to be seen.

Whether it’s a volatile public encounter or a volatile earnings call, the principle is the same — if you’re not steady, no one around you will be either. Command presence isn’t volume. It’s regulation.

And yes, they talk rugby. Because nothing says “de-escalation expert” like 80 minutes of structured collision followed by a handshake. Rugby, like leadership, is intensity without hatred. Hit hard. Respect harder.

Greg also unpacks the shift from public service to private sector — different metrics, different language, same fundamental driver: human behavior determines outcomes. The skills that kept him safe and effective as an officer are the same ones helping executives navigate conflict without lighting metaphorical squad cars on fire.

If you care about leadership under pressure, negotiation without ego, emotional intelligence that actually works, or how to pivot careers without losing your identity, this one’s worth the click.

No sirens. No platitudes. Just hard-earned insight with a little rugby grit. And we love your grit so share, subscribe, like, and follow.

If this episode sparks something in you, here are others that continue the leadership conversation:

Episode 206: The Missing Link Between What You Mean and Deliver is Congruency

• https://open.spotify.com/show/7kQz…

• https://www.youtube.com/@BizSoulsPodcast

Episode 207: Hypocrisy Hunted Hilariously

• https://open.spotify.com/show/7kQz…

• https://www.youtube.com/@BizSoulsPodcast

Episode 208: Listen in with Dr. Laura – Or Don’t

• https://open.spotify.com/show/7kQz…

• https://www.youtube.com/@BizSoulsPodcast

Episode 204: The Great Exhaustion

• https://open.spotify.com/show/7kQz…

• https://www.youtube.com/@BizSoulsPodcast

Grab your boxing gloves. And maybe a helmet.

In Episode 210 of Biz-Souls, Rona Lewis and Jeffrey Hansler step into the leadership ring for a knockout, drag-down discussion about creating change — which sounds noble until you actually try to do it.

Rona opens strong, framing the episode around a leadership system inspired by some of the big-brain thinking you’ll find over at Big Think — you know, the kind of thinking where leadership is expansive, inclusive, visionary, and possibly accompanied by swelling orchestral music.

Jeffrey immediately responds with: “All roses and butterfly’s until you add in people!”

Because here’s the thing. Creating change sounds fantastic on a whiteboard. It’s inspiring in a keynote. It looks terrific in a LinkedIn post. And then reality shows up.

Suddenly, your brilliant strategy meets passive and full contact resistance, and your “clear vision” succumbs to cataracts while your town hall meeting becomes the ambush scene in Mel Gibson’s Braveheart.

Rona wants to stay with the system. Jeffrey wants to discuss the pitfalls. Rona wants to highlight the steps. Jeffrey wants to point out the potholes. Rona adds a thought about politics, and Jeffrey redirects back to the topic. Rona quips, “You brought it up.”

It’s leadership ping-pong at its finest, which illustrates reality, because leadership without sarcasm is just… a staff meeting.

And here’s where it gets interesting. Rona and Jeffrey don’t just spar about the problems. They dig into the tension that lives inside leadership:

• Vision vs. execution

• Inspiration vs. implementation

• Alignment vs. “Why are we doing this again?”

And the age-old question: Is resistance stupidity… or just fear wearing a tie? And then Rona brings in something leaders often forget when they’re busy drafting strategic roadmaps: play. Yes. Play.

Not mandatory fun. No trust falls. Not that awkward icebreaker where you describe yourself as a kitchen appliance. Real play. The kind that allows teams to experiment without feeling like they’re one mistake away from career extinction.

This episode is funny. It’s sharp. It’s slightly sarcastic. And it’s painfully real for anyone who has ever tried to lead human beings who insist on having opinions.

If you’ve ever thought, “Why is this so hard?” This episode is for you. Put up your gloves, bring bandages, and have a sense of humor.

Here are other episodes which might interest you:

Episode 139: Play for Better Living!

• Spotify: https://open.spotify.com/episode/5EOyx44QYvEkrzE6Fg6fA8

• YouTube: https://www.youtube.com/watch?v=EdUd8cU1Xg

Episode 137: Just Say No! Maybe.

• Spotify: https://open.spotify.com/episode/5O9pVnMLtrVRHfSrkE3dZn

• YouTube: https://www.youtube.com/watch?v=G0ffpbkA2n8

Episode 136: Mature Gnome with Ego

• Spotify: https://open.spotify.com/episode/4SrTBRzWZ9MbhycJw5Nkwv

• YouTube: https://www.youtube.com/watch?v=Sl6sKzNUWTo

Episode 125: How to Retrain Your Brain

• Spotify: https://open.spotify.com/episode/6Sl8zVZB6Jx5DMHg8lN9aH

• YouTube: https://www.youtube.com/watch?v=PA4P9HvbKVI

And as always, like, share, subscribe, and follow so we can stay connected.

BTW - The article "The six elements of successful leadership system" by Scott J. Allen, Ph.D & David Day

In this information-packed (and mind-expanding) episode of Biz-Souls, your ever-curious co-hosts Rona Lewis and Jeffrey Hansler sit down with the visionary Aaron Windrum to unpack the present and future of HR and Artificial Intelligence.

And no, this is not another “AI is coming for your job” doomcast. Aaron flips the script.

While headlines scream layoffs and robots, he sees something different: more jobs. Better jobs. Higher-value jobs.

The twist? They won’t look like the ones you have now.

Organizations today are experimenting, piloting, and integrating. AI is screening resumes, predicting turnover, personalizing learning, automating onboarding, and whispering sweet data-driven insights into the ears of HR leaders.

Translation? The paperwork is shrinking. The people-work is expanding.

Aaron explains how AI is moving HR from compliance cop to culture catalyst. Instead of drowning in forms and spreadsheets, HR professionals are increasingly freed up to focus on coaching, strategy, connection, and leadership development.

The dark side?

Well… that’s the part we’re still negotiating as a society.

Aaron doesn’t sugarcoat it. He discusses both the promise and the peril — and why ethical leadership will matter more than ever.

One of the juiciest conversations? The growing disconnects between traditional education and what organizations actually need.

Degrees alone aren’t the golden ticket anymore. Skills are.

The future belongs to lifelong learners, skill-stackers, and curious minds. Your individual responsibility (and pleasure!) will be continuous learning.

Aaron’s journey alone is worth the listen. He once planned to become a veterinarian. Instead, he became the youngest manager worldwide for KFC (Kentucky Fried Chicken). From there? Listen in and find out!

Let’s just say, he’s living proof that careers are rarely straight lines — they’re more like beautifully chaotic scribbles with purpose.

The future of HR isn’t about less humanity — it’s about elevating it.

Listen to More Biz-Souls Episodes:

Episode 206: The Missing Link Between What You Mean and Deliver is Congruency

• https://open.spotify.com/show/5lq9xyzBizSouls

• https://www.youtube.com/@BizSoulsPodcast

Episode 204: The Great Exhaustion

• https://open.spotify.com/show/5lq9xyzBizSouls

• https://www.youtube.com/@BizSoulsPodcast

Episode 202: Persuasion, Negotiation & Sales in a Chaotic World

• https://open.spotify.com/show/5lq9xyzBizSouls

• https://www.youtube.com/@BizSoulsPodcast

If you want to understand where HR is going and how AI is reshaping organizations, this episode is for you.

Listen in. Learn up. Level up. And as always, like, subscribe, share, and comment.

Because even in an AI-driven future, engagement is still very human.