『Child Care Rockstar Radio』のカバーアート

Child Care Rockstar Radio

Child Care Rockstar Radio

著者： Jennifer Conner
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今ならプレミアムプランが3カ月 月額99円

2026年5月12日まで。4か月目以降は月額1,500円で自動更新します。

概要

 Child Care Rockstar Radio is the podcast for child care owners, daycare leaders, and early childhood education entrepreneurs who want to grow a stronger, more profitable child care business. Hosted by Jennifer Conner, CEO of The Child Care Success Company, each episode features conversations with child care experts, preschool owners, and industry leaders who share practical strategies for child care leadership, enrollment growth, marketing, team culture, and business success. If you run a child care center, daycare, or preschool program, this podcast will help you build the systems, leadership skills, and mindset needed to grow your program and create a lasting impact on children, families, and your community.©2021 All Rights Reserved
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  • Ep. 226 — The Intentional Path to Your Next Location with Thomas Brawner

    Ep. 226 — The Intentional Path to Your Next Location with Thomas Brawner
    2026/04/30
    In this episode, Jennifer sits down with Thomas Brawner, owner and CFO of Alta Schoolhouse in Lakeland, Florida, to talk about what it really looks like to grow with intention. Thomas shares how he made the decision to overstaff his first location so he could create the space to focus on expansion, prepare for a second school, and keep the first one strong at the same time. Their conversation gets into the real pieces behind that kind of growth: knowing your numbers, making smart tuition decisions, building a team that stays, and learning how to let go of the things that do not all have to stay on your plate. Thomas also talks about something a lot of owners overlook: how much first impressions matter, from your online presence to what families see before they ever walk through the door. He gives great and practical tips for anyone thinking about their next location and wanting to do it in a way that feels thoughtful, steady, and sustainable. Key Takeaways: [5:10] A major season of change is underway for Thomas, including a move from Florida to California, the recent acquisition of a second location, and leadership changes inside the business. [7:03] One of the first strategic moves toward growth was intentionally overstaffing the first school so there was space to focus on expansion. [7:50] Brand identity played a major role in the search for the next location, from the kind of building Thomas wanted to the way Alta Schoolhouse is meant to feel inside its community. [9:21] Overstaffing only works when the numbers support it, which is why profitability, payroll, and long-term opportunity all had to be weighed together. [11:42] Tuition increases were part of the plan, and those pricing decisions were made with staffing, future growth, and culture-building in mind. [14:17] Lower turnover comes from building a better employee experience, including top-of-market pay, paid time off, and extra classroom staffing to prevent burnout. [18:15] Parents are making short lists online before they ever book a tour, which means curb appeal, reviews, photos, and a strong visual first impression matter more than many owners realize. [24:49] Thomas and Jennifer discuss how zoning and land-use research can save owners from expensive mistakes, especially when expanding into a new building or new area. [30:59] Replacing yourself inside the business takes emotional trust, not just systems, especially when handing off responsibilities that carry real financial or relational weight. [35:09] Some of the hardest responsibilities to delegate were parent meetings and enrollment, which required a gradual handoff process built on training, shadowing, and follow-up. [37:00] The bigger lesson underneath all of it is that there is no shortcut to time, and intentional growth depends on letting people learn by doing. Quotes: "Sometimes in the next level of growth, you're asked to let go of the very things that helped you get there, and it asks you to trust your people more, to trust your systems more, to trust what you built can keep working even when you're not holding every single piece together." — Jennifer [1:30] "I could have been at the front desk myself, doing marketing and enrollment and tours, but if I were to do that, I wouldn't be able to have looked for second locations, grown our school, and implemented software and new processes and procedures that have enabled us to grow." — Thomas [10:08] "If you don't know your numbers, then your school is running without you, and it's not running intentionally." — Jennifer [17:30] "You can love kids as much as you can to the best of your abilities, but it doesn't matter if parents don't walk through the door to see it." — Thomas [18:39] "The biggest thing that I can tell people who are either looking to open their first location or just an additional location is to hire the right people." — Thomas [25:17] "I had to get comfortable with the uncomfortability that things might not be done 100% correctly, but I can also make mistakes as well. So human error is always a factor." — Thomas [34:17] Sponsored By: ChildCare Education Institute (CCEI) Use code CCSC5 to claim a free course! Mentioned in This Episode: Kris Murray @iamkrismurray Jennifer Conner The Child Care Success Company The Child Care Success Academy The Child Care Success Summit Grow Your Center Childcare Education Institute: Use code CDARenewal22 to get $100 off your renewal Alta Schoolhouse @thomas.k.brawner
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    40 分
  • Ep. 225 — The Real Reason You Can't Let Go with Barbara Tedrow

    Ep. 225 — The Real Reason You Can't Let Go with Barbara Tedrow
    2026/04/16

    In this episode, Jennifer opens with an honest reflection on control and the emotional weight so many child care owners carry without even realizing it. That sets the stage for a real conversation with Barbara Tedrow, owner of A Gold Star Academy and a multi-site child care leader in New Mexico, about what it looks like to build a strong team on paper and yet still feel like too much of the business is resting on your shoulders.

    Barbara shares what came up during a recent VIP Day at the Child Care Success Company's corporate office in New Orleans, where a deeper truth started to surface: the issue was not just delegation or SOPs, but fear, control, and the pressure of carrying a reputation she has spent 25 years building. Together, she and Jennifer unpack what shifted when Barbara began trusting her team more fully, stepping back from the meetings and tasks she no longer needed to own, and making space for the bigger work she is called to do. This is an honest, powerful conversation for any owner who knows what it feels like to still be carrying the business, even when it looks like you already stepped out.

    Key Takeaways:

    [5:12] Barbara shares her background as the owner of multi-site locations in Farmington, New Mexico.

    [6:56] Barbara mentions her involvement with the New Mexico Childcare Association and her current role as its president.

    [9:17] The emotional and mental toll of trying to control everything.

    [13:57] The deeper truth comes out: what was underneath all of it was fear, especially around protecting the reputation she had worked decades to build.

    [19:15] Once Barbara stepped back and really looked, she began to see the passion, pride, and ownership already present in her leadership team.

    [22:37] Letting go came with an unexpected emotion: sadness, and the realization that not being needed in the same way was actually a sign of growth.

    [26:21] A closer look at the difference between correcting, training, and continuing to hold on, and why leadership still requires mentoring and clear expectations.

    [33:57] Six weeks later, the shift felt real: more space, less pressure to prove constant involvement, and more trust in the team.

    [39:28] Barbara shares what this next season opens up for her, including advocacy work, expansion, leadership development, and more time for family.

    [43:59] Barbara closes with a reminder that no matter how long you have been doing this work, there is always more to learn if you are willing to hear the hard truth.

    Quotes:

    "If you've built the right team, a team that cares as much as you do, then your job isn't to control everything. Your job is to build something bigger than you. That's the real responsibility, not doing everything, but creating something that can actually grow beyond you." — Jennifer [3:53]

    "I had to realize I hired people to do those jobs, and that's why I'm not needed. I'm not needed because I'm not needed in the company. I'm not needed because of the way that I have structure, and that was on purpose because I needed to assess what role I want within this company." — Barbara [23:08]

    "I'm not needed because I'm not wanted. I'm not needed because I did my job and I have built it the correct way." — Barbara [23:54]

    "It's working. That little org chart with all its arrows and everything, it's working." — Barbara [35:28]

    "You can always learn something new if you're open to it and you're willing to listen to the hard truth." — Barbara [35:28]

    Sponsored By:

    ChildCare Education Institute (CCEI)

    Use code CCSC5 to claim a free course!

    Mentioned in This Episode:

    Kris Murray

    @iamkrismurray

    Jennifer Conner

    The Child Care Success Company

    The Child Care Success Academy

    The Child Care Success Summit

    Grow Your Center

    Childcare Education Institute: Use code CDARenewal22 to get $100 off your renewal

    A Gold Star Academy
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    48 分
  • Ep. 224 — This is Why It Still Keeps Coming Back To You with Toni Bedford

    Ep. 224 — This is Why It Still Keeps Coming Back To You with Toni Bedford
    2026/04/02
    Real leadership takes time, clarity, and the willingness to slow down and lead with intention. In this episode, Jennifer reflects on a recent VIP Day at the Child Care Success Company's new corporate office in New Orleans, and the perspective owners can gain when they step out of the daily rush long enough to think differently about how they lead. That sets up her conversation with Toni Bedford, owner of Bedford Learning Programs, a network of six family child care homes, about what it takes to stop being the person everything keeps coming back to. Toni shares how a strong team and multiple locations still left her carrying too much, especially during a major family season when she and her husband became foster parents to their three young grandchildren. Together, she and Jennifer unpack the difference between delegating tasks and truly developing leaders, and what it looks like to create more clarity, intention, and ownership across the organization. Key Takeaways: [1:20] Jennifer opens by sharing how a recent VIP Day reminded her why she loves helping child care owners slow down, think differently, and step into stronger leadership. [2:35] Jennifer introduces Toni Bedford and explains the core challenge behind their VIP Day work: building a stronger leadership structure so the business can grow without everything flowing back through the owner. [5:53] Toni shares the story behind Bedford Learning Programs, her six in-home child care locations, and the struggle of still being pulled into daily decisions even with a solid admin team in place. [9:39] Toni opens up about a major family transition, becoming a foster parent to her three young grandchildren, and how that season forced her to face what had to change inside the business. [12:44] Jennifer asks where Toni was feeling the most pressure, and Toni names the tension many owners know well: trying to support the team while quietly carrying parts of everyone's job. [15:29] Toni explains why she said yes to the VIP Day and how she came in determined not to let the insights become just another set of notes that never got implemented. [18:37] Toni describes her biggest realization from the day: no one could simply tell her what to do. She had to think clearly about what her business actually needed and build from there. [21:40] Back at home, Toni uses her already scheduled admin retreat as a reset meeting, rolling out a new org chart, updated roles, and a more intentional leadership structure. [22:50] Toni shares one of the most important shifts: weekly one-on-one training with each admin team member, focused not just on tasks, but on confidence, expectations, and leadership development. [26:21] Toni and Jennifer talk about the truth many owners miss: there is no shortcut to building leaders. Real delegation takes time, mentoring, modeling, and consistency. [30:25] Toni reflects on her team's response to the reset and how trust, support, and a phased rollout helped the changes feel energizing instead of overwhelming. [32:12] Five weeks in, Toni shares what she is most proud of: the team has not slipped backward, the momentum is still there, and she is learning how to respond as a stronger leader, too. [34:37] Toni talks about what has changed for her personally: she feels more confident, more energized, and more connected to the coaching and mentoring side of leadership that she genuinely loves. [37:20] Asked what she would tell the version of herself before the VIP Day, Toni offered a powerful takeaway for other owners: it is okay to let things go and trust your team. [40:08] Toni closes by reminding listeners that this work is hard, and that the best place to start is by getting honest about what you love and where you want your leadership to go next. Quotes: "It is seldom about working harder. It's all about thinking differently." — Jennifer [2:50] "If you want to have this great team, you actually have to train them. You can't actually be like, 'Hey, here's your position. Now think of some things.'" — Toni [23:55] "When you look at redesigning organizational structures or reworking job descriptions, you don't take away something that is great with one of your team members when they love doing something, and they're bringing results, and they're fantastic at it… you don't take that away." — Jennifer [29:12] "It's okay to let things go and trust your team." — Toni [37:20] "This job is hard. It could be hard, and really kind of just figuring out what you love, I think, and what you want to do in the future is just where you should really start, rather than always worrying about the day-to-day stuff." — Toni [40:08] Sponsored By: ChildCare Education Institute (CCEI) Use code CCSC5 to claim a free course! Mentioned in This Episode: Kris Murray @iamkrismurray Jennifer Conner The Child Care Success Company The Child Care Success Academy The Child Care Success Summit Grow Your...
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    42 分
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