Todd chats with Ron Gantt about the future of safety — from AI-driven pre-task tools to the limits of rote checklists — and why listening to frontline workers matters more than ever. They explore leadership’s role in shaping responses to incidents, bridging power gaps with contractors, and designing systems that actually support real work.

Through examples from healthcare to construction and candid anecdotes, the episode argues for intentional, human-centered change: test tools in context, focus on creating success, and set leaders up to respond thoughtfully when things go wrong.

In this part two conversation, Todd Conklin and Bob Edwards explore what the future holds for operational learning and safety. They discuss learning teams, storytelling, the power of curiosity and not-knowing, and how the people closest to the work provide the best solutions.

The episode highlights successes from pediatric patient safety, the Navy, and industry examples, and emphasizes cultural shifts away from quick fixes and metrics toward continuous, practical improvement and clearer stop-work practices.

Todd Conklin and Bob Edwards discuss Solutions for Patient Safety (SPS), a grassroots movement of learning teams that used operational learning to dramatically reduce harm in pediatric care.

The episode covers emotional stories from the SPS meetings, practical methods like soak time and learning teams, the power of continuous improvement, and the real-world impact of saving thousands of young lives.

In this episode, Todd Conklin questions whether risk can ever truly be removed or if it simply moves around. He distinguishes between hazards and risk, discusses how organizations shift risk through contracting and worker practices, and argues that while hazards can be managed, risk remains dynamic and persistent. Todd also highlights the role of controls, barriers, and margin in starting work safely, and teases upcoming conversations on psychological safety, AI and safety, and leadership.

Todd Conklin interviews Martha Acosta, a pioneer in human performance and instructional design, about using organizational "pain points" and paradoxes as early indicators of system failures. They discuss why near misses and workplace frustrations are valuable signals and how leaders can turn those tensions into opportunities for learning and improvement.

The episode offers practical advice for managers: be present, look for pressure points across roles, and treat minor pains as diagnostic cues to prevent larger incidents. Martha translates high-level ideas into actionable steps leaders can use tomorrow.

Todd Conklin reviews Erik Hollnagel’s new book "Incremental Safety Practices" and explains the core idea that safety efforts fall into two approaches: reductive (removing hazards) and inductive (building resilient systems). He urges listeners to view safety as an ongoing capacity managed in everyday work rather than a static goal achieved after eliminating risks.

The episode invites organizations to reflect on whether their programs focus on hazard removal, resilience building, or both, and emphasizes paying attention to incremental improvements (or erosions) in safety culture and practice.

Host Todd Conklin talks with Daniel Hummerdahl about his new book, An Invitation to Safety Conversation, exploring how everyday safety talks can move beyond scripted checklists to become learning moments that bridge leaders and workers.

The episode shares practical stories and techniques for asking better questions, listening more, and scaling conversational practices across organizations to improve safety, trust, and performance.

Coming into this episode, Todd Conklin welcomes Al Thomson to discuss safety in the primary sector, focusing on migrant Pacific workers and a human-centered approach. Al shares how Monarch Platform blends pastoral care, cultural understanding, and contemporary safety (HOP) to support a diverse workforce across New Zealand’s agriculture and horticulture industries.

The conversation covers cultural differences in risk perception, village success planning, measuring workforce capacity with role-specific “bingo” competencies, and the importance of humility, vulnerability, and leadership in creating meaningful safety outcomes.