エピソード

  • How a Single SMS Sequence Recovered 34 Percent of Abandoned Carts

    How a Single SMS Sequence Recovered 34 Percent of Abandoned Carts
    2026/06/08
    Lucas and Luna dive into a specific case from a mid-market e-commerce brand that sent a three-part SMS sequence to customers who abandoned their carts. They break down the timing of each text, the exact discount tiers used, and why SMS outperformed email by nearly 2x for this audience. The episode also covers opt-in compliance, segmentation based on cart value, and the surprising finding that a 'we saved your cart' reminder without a discount still converted 12 percent of recipients. Lucas argues most marketers underinvest in SMS because they worry about annoyance, but the data from this test shows the opposite. Luna pushes back on frequency concerns and shares a counterexample where a competitor sent too many texts and saw unsubscribes spike. They conclude with a framework for deciding when to use SMS versus email versus push notification based on purchase urgency and customer lifetime value. #SMSMarketing #AbandonedCart #Ecommerce #ConversionOptimization #MarketingStrategy #CustomerRetention #TextMessageMarketing #RevenueRecovery #CartAbandonment #SMSSequence #DiscountStrategy #OptInCompliance #CustomerSegmentation #MobileMarketing #FunnelOptimization #EmailVsSMS #FexingoBusiness #BusinessPodcast Keep every episode free: buymeacoffee.com/fexingo
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    9 分
  • Why Your Lead Scoring Model Is Leaving Money on the Table

    Why Your Lead Scoring Model Is Leaving Money on the Table
    2026/06/07
    Most marketing teams build lead scoring models that predict the wrong thing: who fills out a form, not who actually buys. In episode 37 of The Funnel Podcast, Lucas and Luna break down why traditional demographic and behavioral scoring fails and how one B2B SaaS company rebuilt their model around purchase intent signals. They walk through the before-and-after metrics: a 15 percent increase in SQL-to-close rate and a 40 percent reduction in sales time wasted on unqualified leads. If you've ever watched a high-scoring lead go dark after a demo or a low-scoring prospect become a customer, this episode explains exactly what went wrong — and how to fix it without a new tech stack. #LeadScoring #B2BMarketing #SalesFunnel #HubSpot #MarketingAutomation #IntentData #DemandGen #CRM #SalesAndMarketingAlignment #FunnelOptimization #ConversionRateOptimization #B2BSaaS #QualifiedLeads #RevenueOps #DataDrivenMarketing #FexingoBusiness #BusinessPodcast #TheFunnelPodcast Keep every episode free: buymeacoffee.com/fexingo
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    8 分
  • How a Single Exit-Intent Offer Doubled Email Signups

    How a Single Exit-Intent Offer Doubled Email Signups
    2026/06/07
    In this episode of The Funnel Podcast, Lucas and Luna dissect a specific conversion win: a B2B SaaS company that doubled its email signup rate by changing one thing — its exit-intent offer. They walk through the before-and-after: a generic 'subscribe for updates' popup replaced with a targeted lead magnet tied to the exact page the visitor was about to leave. The hosts break down why context beats urgency every time, how the timing of the offer matters as much as the offer itself, and why most exit-intent popups fail because they ask for too much too soon. Luna brings data from a recent study on popup conversion rates by offer type, and Lucas shares a counterintuitive finding about mobile exit-intent response rates. If you've ever wondered why your email capture rates flatline despite good traffic, this episode offers a single, testable fix. No fluff, no theory — just a specific tactic you can implement this week. #ExitIntent #EmailSignups #LeadMagnet #ConversionRateOptimization #B2BSaaS #Popups #EmailMarketing #LandingPage #MobileOptimization #MarketingFunnel #GrowthHacking #ABTesting #LeadGen #CTR #FunnelConversion #MarketingStrategy #FexingoBusiness #BusinessPodcast Keep every episode free: buymeacoffee.com/fexingo
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    8 分
  • Why Your Sales Funnel Handoff Is Leaking Revenue

    Why Your Sales Funnel Handoff Is Leaking Revenue
    2026/06/06
    Lucas and Luna diagnose the silent killer of conversion rates: the handoff between marketing and sales. Most teams optimize each stage in isolation, but the real leakage happens when a lead moves from one owner to the next. They break down a B2B SaaS case where a 15-second delay in lead response time cut conversion by 70 percent, and a B2C e-commerce example where a disjointed post-purchase email sequence lost 12 percent of repeat buyers. The hosts walk through the specific data points you should audit today — response time, follow-up consistency, and message alignment — and share a template for a handoff audit that takes one hour. By the end, you'll know exactly where your funnel leaks and how to patch it without a budget increase. #LeadHandoff #SalesFunnel #ConversionRate #MarketingSalesAlignment #LeadResponseTime #B2BSaaS #B2C #PostPurchaseEmail #RevenueLeakage #FunnelAudit #CustomerExperience #FollowUp #SalesProcess #MarketingOps #RevenueOperations #Business #FexingoBusiness #BusinessPodcast Keep every episode free: buymeacoffee.com/fexingo
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    7 分
  • How a Single Abandoned Cart Email Recovered 22 Percent of Revenue

    How a Single Abandoned Cart Email Recovered 22 Percent of Revenue
    2026/06/06
    Lucas and Luna unpack a specific case study: how a mid-size DTC brand recovered 22 percent of lost revenue by rewriting a single abandoned cart email. They break down the psychology of the new subject line, the timing shift from 60 minutes to 4 hours, and the surprising role of social proof in the email body. The episode also touches on why most abandoned cart flows are optimized for the wrong metric — open rate instead of revenue per recipient. Lucas walks through the exact changes and the data behind them, while Luna challenges whether this approach works for high-consideration purchases. A focused, tactical conversation for anyone running e-commerce email flows. #AbandonedCart #EmailMarketing #ConversionRateOptimization #DTCMarketing #RevenueRecovery #EmailSubjectLines #SocialProof #CustomerPsychology #MarketingStrategy #EcommerceTips #MarketingPodcast #FunnelOptimization #EmailFlow #TimingOptimization #ROIMetrics #FexingoBusiness #BusinessPodcast #Marketing Keep every episode free: buymeacoffee.com/fexingo
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    9 分
  • Why Your Mobile Checkout Abandonment Rate Is Higher Than You Think

    Why Your Mobile Checkout Abandonment Rate Is Higher Than You Think
    2026/06/05
    Lucas and Luna dig into mobile checkout abandonment — specifically the hidden friction that costs merchants 70 percent of potential revenue. They break down why desktop conversion best practices fail on small screens, how a single extra field can cost 12 percent of sales, and why the average order value on mobile is actually higher when the flow is right. Using concrete examples from a DTC brand that cut abandonment by 22 points with three specific changes, they show listeners exactly where to look in their own checkout. No fluff, no generic advice — just the numbers and the fixes. #MobileCheckout #AbandonmentRate #ConversionOptimization #DTC #UX #CheckoutFlow #Marketing #FunnelStrategy #Ecommerce #CartAbandonment #MobileFirst #PaymentFriction #LoadingSpeed #FormOptimization #BuyMeACoffee #AdFreePodcast #FexingoBusiness #BusinessPodcast Keep every episode free: buymeacoffee.com/fexingo
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    11 分
  • How a Single Thank-You Page Recovered 18 Percent of Lost Leads

    How a Single Thank-You Page Recovered 18 Percent of Lost Leads
    2026/06/05
    Episode 32 of The Funnel Podcast with Fexingo dives into one of the most overlooked conversion points in any marketing funnel: the thank-you page. Lucas and Luna walk through how a mid-size B2B software company, NexusFlow, tested a simple post-submission page redesign and recovered 18 percent of leads that had been bouncing after form fill. They break down the psychology of the 'submission letdown' moment, the specific elements NexusFlow swapped out — a dead-end confirmation vs. a guided next-step experience — and the surprising metric lift that came from adding a single social-proof testimonial to the thank-you page. The hosts also compare this approach to the 'hidden conversion cost' of checkout flows covered in a prior episode, and Lucas offers a low-effort A/B test any marketer can run today. No hot takes, just a specific, actionable case study that turns the final micro-moment of the funnel into a lead-recovery lever. #ThankYouPage #ConversionRateOptimization #LeadRecovery #MarketingFunnel #PostSubmission #NexusFlow #SocialProof #A_B_Testing #FunnelOptimization #LeadGen #B2BMarketing #CRO #LandingPage #UserExperience #MarketingStrategy #FexingoBusiness #BusinessPodcast #TheFunnelPodcast Keep every episode free: buymeacoffee.com/fexingo
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    8 分
  • The Hidden Conversion Cost of Your Checkout Flow

    The Hidden Conversion Cost of Your Checkout Flow
    2026/06/04
    Lucas and Luna dig into a surprisingly common conversion killer: the micro-friction hidden in checkout flows. They use a real example from a mid-market DTC brand called Solace Home that lost $340,000 in abandoned carts over six months because of a single unnecessary field — a phone number request that triggered a trust reflex. The episode walks through how they identified the issue via session recordings and form analytics, the A/B test that recovered 19 percent of those abandoned carts, and a broader framework for auditing your own checkout for friction points. If you run e-commerce or any funnel that asks for customer data, this episode will change how you look at every form field. #Marketing #ConversionRateOptimization #CheckoutOptimization #Ecommerce #FormAbandonment #CartAbandonment #CustomerExperience #CRO #ABTesting #UXDesign #FunnelOptimization #ConversionFunnel #DigitalMarketing #SolaceHome #PhoneNumberField #FrictionAudit #FexingoBusiness #BusinessPodcast Keep every episode free: buymeacoffee.com/fexingo
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    8 分