• 495 — Driving performance with AI
    2026/05/12

    If AI is so transformative, how come it's so hard to adopt? In this week's episode of The Mindtools L&D Podcast, Ross G is joined by Mindtools Kineo AI Strategy Director Rodrigo Bolaños to explore:

    • the hype surrounding AI's potential
    • the reality experienced by many organizations
    • how to drive AI adoption at scale.

    During the discussion, Ross G referenced:

    • 'The state of AI in 2025' (via McKinsey)
    • 'The AI Adoption Reality Check' (via Thomson Reuters)
    • 'Many workers are using unapproved AI tools at work' (via TechRadar)
    • '38% of AI-suing employees admit to sending sensitive work data' (via National Cybersecurity Alliance)
    • 'AI-generated "workslop" is destroying producitivty' (via HBR)
    • 'AI workslop is muddying the American workplace' (via The Week)
    • 'AI in L&D: The Race for Impact' (via Don Taylor and Eglė Vinauskaitė)

    In 'What I Learned This Week', Ross discussed 'death-cleaning', following the passing of Margareta Magnusson (via The Economist).

    For more from Mindtools Kineo, visit  our new website mindtools-kineo.com. There, you'll find out how we can help your organization build AI skills, and how our Skills Practice scenarios help build human skills.

    Connect with our speakers   

    If you'd like to share your thoughts on this episode, connect with us on LinkedIn:

    • Ross Garner
    • Rodrigo Bolaños
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    35 分
  • 494 — What we learned at Learning Tech 2026
    2026/05/05

    Last week, the Mindtools Kineo gang attended the Learning Technologies exhibition and conference, Europe's largest L&D event.

    And so, this week on The Mindtools L&D Podcast, Ross D, Ross G, Gemma and Matt are regrouping to discuss:

    • our personal highlights from Learning Tech
    • what the conference tells us about the shape of the industry
    • the key themes that emerged over the course of the two days
    • who and what industry conferences are for in 2026.

    In 'What I Learned This Week', Ross G mentioned the Stat Significant newsletter.

    Ross D recommended A Spy Among Friends by Ben Macintyre.

    For more from Mindtools Kineo, visit  our new website mindtools-kineo.com. There, you'll also find details of our Learning Management Systems, Content Hub for leaders and managers, and custom learning design service - including AI skills development!

    Like the show? You'll LOVE our newsletter! Subscribe to The L&D Dispatch at lddispatch.com

    Connect with our speakers   

    If you'd like to share your thoughts on this episode, connect with us on LinkedIn:

    • Ross Dickie
    • Ross Garner
    • Gemma Towersey
    • Matt Mella

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    35 分
  • 493 — Developing the timeless skill of communication
    2026/04/28

    Throughout human history, technology has disrupted the way we communicate with one another. But according to Andrea Pacini, the fundamental principles behind effective communication haven't changed, and are as relevant today as they were in the past.

    In this week's episode of The Mindtools L&D Podcast, Andrea joins Ross D and Anna to discuss his forthcoming book, Timeless Presenter. We cover:

    • what the book is about, and how it differs from Andrea's previous book, Confident Presenter
    • why the principles of communication don't change, even as tools and technology do
    • why nobody cares about your presentation skills, but they do care about the things those skills deliver
    • why practice is the key to becoming a better presenter.

    To find out more about Andrea's work, head to the Ideas on Stage website. You can also check out the Presentation Toolkit, where you'll find details on Timeless Presenter.

    For more from Mindtools Kineo, visit mindtools.com or kineo.com. There, you'll also find details of our Learning Management Systems, Content Hub for leaders and managers, and custom learning design service - including AI skills development!

    You can also email us at custom@mindtools.com.

    Like the show? You'll LOVE our newsletter! Subscribe to The L&D Dispatch at lddispatch.com

    Connect with our speakers   

    If you'd like to share your thoughts on this episode, connect with us on LinkedIn:

    • Ross Dickie
    • Dr Anna Barnett
    • Andrea Pacini

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    40 分
  • 492 — Enabling frontline workers to succeed
    2026/04/21

    80% of the world's workforce are deskless, but L&D teams spend most of their time worrying about the 20%. Speaker, advisor and author JD Dillon is on a mission to change that with The Frontline Enablement Playbook.

    In this week's episode of The Mindtools L&D Podcast, JD joins Ross G and Ross D to discuss:

    • why the 80% get neglected
    • why frontline managers are the most important people in the business
    • strategies for supporting deskless workers.

    To find out more about JD, visit jddillon.com. For the book, visit jdwroteanotherbook.com

    In 'What I Learned This Week', Ross D discussed Casey Newton's thoughts on Grammarly. Ross G discussed the number of satellites in the night sky.

    For more from Mindtools Kineo, visit mindtools.com or kineo.com. There, you'll also find details of our Learning Management Systems, Content Hub for leaders and managers, and custom learning design service - including AI skills development!

    You can also email us at custom@mindtools.com.

    Like the show? You'll LOVE our newsletter! Subscribe to The L&D Dispatch at lddispatch.com

    Connect with our speakers   

    If you'd like to share your thoughts on this episode, connect with us on LinkedIn:

    • Ross Dickie
    • Ross Garner
    • JD Dillon
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    42 分
  • 491 — Better meetings, more psychological safety, and cognitive offloading
    2026/04/14

    It's once again 'Bring Your Paper to Work' day here at Mindtools Kineo, as Ross G, Dr Anna and Ross D each take turns to share an academic study that they think has key insights for L&D professionals.

    In this week's episode of The Mindtools L&D Podcast, we discuss the following papers:

    Rogelberg, S. G., Kreamer, L. M., & Gray, J. (2026). 'Thirty years of meeting science: Lessons learned and the road ahead.' Annual Review of Organizational Psychology and Organizational Behavior, 13, 415–442.

    Castro, S., Englmaier, F., & Guadalupe, M. (2024). 'Fostering psychological safety in teams: Evidence from an RCT'. Academy of Management Proceedings, 2024(1), 16624.

    Shen, J. H., & Tamkin, A. (2026). 'How AI impacts skill formation' (arXiv preprint arXiv:2601.20245).

    In 'What I Learned This Week', Ross D mentioned National Grid: Live.

    For more from Mindtools Kineo, visit mindtools.com or kineo.com. There, you'll also find details of our Learning Management Systems, Content Hub for leaders and managers, and custom learning design service - including AI skills development!

    You can also email us at custom@mindtools.com.

    Like the show? You'll LOVE our newsletter! Subscribe to The L&D Dispatch at lddispatch.com

    Connect with our speakers   

    If you'd like to share your thoughts on this episode, connect with us on LinkedIn:

    • Ross Dickie

    • Anna Barnett

    • Ross Garner

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    49 分
  • 490 — Creating the environment for self-directed learning
    2026/04/07
    Last year, we recorded an episode on whether "self-directed learning" is a myth. In this week's episode of The Mindtools L&D Podcast, we ask how we can create an environment where this behavior thrives. Ross G and Cammy are joined by Stella Collins to discuss: What needs to be in place for self-directed learning to flourish?How can L&D pros create this ecosystem?What are the biggest barriers to self-directed learning? During the discussion, we mentioned action learning sets. We also referenced our 'Building Better Managers' report, Amy Edmondson's book The Kind of Wrong, and the CRAFT framework. Stella's books are: Neuroscience for Learning and Development: How to apply neuroscience and psychology for improved learning and trainingThe Learning Organisation: Using self-directed learning to drive workforce engagement and performance Stella also discussed the book Entangled Life: How Fungi Make Our Worlds, Change Our Minds and Shape Our Futures, by Merlin Sheldrake. In 'What I Learned This Week', Ross discussed the current trend for placing bets on world events. For more from Stella, see stellacollins.com. For more from Mindtools Kineo, visit mindtools.com or kineo.com. There, you'll also find details of our Learning Management Systems, Content Hub for leaders and managers, and custom learning design service - including AI skills development! You can also email us at custom@mindtools.com. Like the show? You'll LOVE our newsletter! Subscribe to The L&D Dispatch at lddispatch.com Connect with our speakers    If you'd like to share your thoughts on this episode, connect with us on LinkedIn: Ross GarnerCammy BeanStella Collins
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    36 分
  • 489 — Are you levelling up your managers?
    2026/03/31
    Managers are inundated with potential development areas, from technical skills to complex behaviors. But are you focusing on the right ones? In this week's episode of The Mindtools L&D Podcast, our in-house Insights experts Dr. Anna Barnett and Dr. Nina Harrison speak to Claire about: how recent research reveals some unexpected co-benefits to managerial skill building how these insights can help us to look at organisational problem areas differently. In 'What I Learned This Week', Nina discussed her new reading technique to absorb more of 'Scattered Minds' by Dr Gabor Maté. For more from Mindtools Kineo, visit mindtools.com or kineo.com. There, you'll also find details of our Learning Management Systems, Content Hub for leaders and managers, and custom learning design service. Like the show? You'll LOVE our newsletter! Subscribe to The L&D Dispatch at lddispatch.com Connect with our speakers    If you'd like to share your thoughts on this episode, connect with us on LinkedIn: Claire GibsonDr Anna Barnett
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    45 分
  • 488 — L&D is a bit more complicated than that
    2026/03/24

    Completion stats are a vanity metric. Happy sheets are pointless. Revenue impact will get you a seat at the table.

    We've all heard these statements from conference stages. Some of us, your hosts included, might even have said them. But in this week's episode of The Mindtools L&D Podcast, we wanted to dig a little deeper.

    We invited Evolve L&D's Tom McDowall to join Ross G and Claire, to discuss:

    • why the context behind completion metrics is crucial to understanding them
    • how to design effective learner surveys
    • how 'metric chains' help broaden our understanding of learning impact.

    During the discussion, we referenced Dr Will Thalheimer's book Performance-focused smile sheets.

    In 'What I Learned This Week', Claire discussed the design of the London Tube map.

    Ross G discussed a novel genetic modification technique known colloquially as 'agriculture'. And it's recent acceleration.

    To find out more about Tom, visit evolve-ld.com. For more on the IDTX conference, see idtx.co.uk.

    For more from Mindtools Kineo, visit mindtools.com or kineo.com. There, you'll also find details of our Learning Management Systems, Content Hub for leaders and managers, and custom learning design service.

    Like the show? You'll LOVE our newsletter! Subscribe to The L&D Dispatch at lddispatch.com

    Connect with our speakers   

    If you'd like to share your thoughts on this episode, connect with us on LinkedIn:

    • Ross Garner
    • Claire Gibson
    • Tom McDowall
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    39 分