In this episode of Unqualified Leads, Harry runs solo through a live case study from one of our healthcare clients, where a series of small, logical fixes to the user journey has just delivered a record-breaking week. It's a short-format episode designed to show what happens when you stop optimising ads in isolation and start optimising the entire flow your leads move through.

Most businesses pour budget into paid media but lose huge volumes of potential customers in the gaps between lead capture, sales follow-up, consultation, and invoice. The data is usually sitting there, but nobody's taken the time to map it end-to-end. When you do, the opportunities to move the needle quickly become obvious, and often it's the smallest changes that produce the biggest results.

This episode is designed as a practical podcast for founders, marketing teams, and operators who want to understand how to audit a full customer journey and prioritise the fixes that will actually drive growth. We walk through how we ran a two-week deep-dive audit, mapped every user route into the business on a Miro board, analysed every email, SMS, and automation, and worked with the sales team to identify exactly where leads were dropping off.

In this episode, we cover:

• Why optimising paid media alone has a ceiling, and where the bigger gains actually live
• How to run a two-week audit that maps every user flow, comms touchpoint, and drop-off
• Why bringing fresh eyes into a business uncovers gaps internal teams have stopped seeing
• How to identify which fixes will move the needle most and avoid overwhelming the team
• The single book-now CTA change that broke a weekly consultation record by Wednesday
• Why striking while the lead is hot is the highest-leverage moment in any funnel
• How to spot the silent drop-off points between invoice and payment, and how to fix them
• Why simple, lean workflows beat complex edge-case automations every time
• Why consistent creative refreshes are non-negotiable for high-spending paid accounts

This is a b2b marketing podcast episode focused on the operational reality of growth: how paid media, CRM, and user experience all have to work together for every dollar of ad spend to pull its weight. We share the real numbers behind the changes, including a 120% increase in Meta-driven consultations, a 150% increase from TikTok, and CPA reductions of over 50% across both channels.

It's particularly relevant for founders, growth teams, and marketing leaders who feel like they've squeezed everything they can from their ad accounts and are wondering where the next leg of growth comes from. If you're scaling paid acquisition, managing a high-volume lead funnel, or trying to figure out why your conversion rates aren't matching your traffic, this business growth podcast episode will give you a framework to follow.

Hosts:

Harry Hughes: https://www.linkedin.com/in/harry-hughes-6409b163/

https://www.mayfair-mediagroup.com/

In this episode of Unqualified Leads, we walk through how to properly set up UTM attribution inside your CRM. It's one of the most overlooked pieces of marketing infrastructure, and one of the first things we audit when we start working with a new business.

Most companies rely on the default attribution that GA4 and their CRM provide out of the box. It's not necessarily wrong, but it's rarely set up in a way you can fully trust when it's time to make real decisions. Channels get mis-assigned, direct traffic balloons, last-touch dominates the story, and the data ends up patchy enough that nobody quite believes the dashboards they're reporting on.

This episode is designed as a practical podcast for marketing teams, founders, and operators who want attribution data that holds up under scrutiny. We walk through the exact UTM framework we build for clients, from capturing parameters at the form level, to segmenting them into first, last, and conversion touch buckets inside the CRM, to layering in self-reported attribution to bridge the gaps machine tracking can't close on its own.

In this episode, we cover:

• Why default GA4 and HubSpot attribution isn't enough on its own
• How to build a UTM framework with a single source of truth across your team
• The hidden form field setup that captures UTMs against every CRM contact
• Why your tracking code needs an expiry timer, and what goes wrong if it doesn't
• How to segment UTMs into first touch, last touch, and conversion touch buckets
• Why first-touch UTMs should be locked and never overwritten
• How to use self-reported attribution as a free-text layer to enrich your data
• Why direct traffic is often misleading and what's really happening underneath it
• How to backfill historical CRM data so your dashboards aren't patchy
• Why UTMs should be set at the account level, never the ad level, with dynamic campaign tags

This is a b2b marketing podcast episode focused on the operational reality of attribution: how to set it up properly, where most teams get it wrong, and how to turn UTM data into a dashboard that tells a richer story of how customers actually find and convert with you.

It's particularly relevant for b2b marketing leadership, growth teams, RevOps, and anyone responsible for reporting on marketing performance. If you're scaling paid media, running multi-channel campaigns, or trying to prove marketing's contribution to revenue, this business growth podcast episode will help you build attribution infrastructure you can genuinely trust.

Whether you're a marketing podcast for entrepreneurs listener building your first stack, a creative business podcast follower refining your reporting, or a business leadership podcast regular focused on scaling efficiently, this is one of the b2b marketing podcasts worth coming back to whenever attribution gets messy.

Hosts:

Daniel Hughes: https://www.linkedin.com/in/dan-h-771904141/

Harry Hughes: https://www.linkedin.com/in/harry-hughes-6409b163/

https://www.mayfair-mediagroup.com/

In this episode of Unqualified Leads, we break down a real-world paid media experiment that challenges one of the most common assumptions in marketing: spend more equals more growth.

After increasing Meta ad spend by 25%, revenue only grew marginally - and media efficiency dropped. On the surface, platform performance looked strong. But once we analysed the data across CRM, GA4, and attribution layers, it became clear that the issue wasn’t acquisition - it was something much deeper.

This episode is designed as a practical podcast for marketing teams, founders, and operators looking to scale paid media without losing efficiency. We walk through how to properly analyse performance across channels and why relying on in-platform metrics alone can lead to the wrong conclusions.

In this episode, we cover:

• Why increasing ad spend doesn’t scale revenue linearly
• How to use media efficiency ratio (MER) to evaluate true performance
• The impact of retention, repeat purchase rate, and lifetime value on growth
• Why revenue lag can distort performance in longer sales cycles
• What incrementality data reveals about wasted spend
• How to diagnose performance across Meta, Google, GA4, and CRM data
• Why marketers must take a top-down approach to analysis, not just channel-level reporting

This is a b2b marketing podcast episode focused on real data, real testing, and real decision-making. It’s particularly relevant for b2b marketing leadership, growth teams, and anyone responsible for scaling paid media budgets.

If you’re running paid media, managing marketing budgets, or trying to improve business performance, this is a business growth podcast episode that will help you think more strategically about where your growth is actually coming from.

Hosts:

Daniel Hughes: https://www.linkedin.com/in/dan-h-771904141/

Harry Hughes: https://www.linkedin.com/in/harry-hughes-6409b163/

https://www.mayfair-mediagroup.com/