We’ve made it to Episode 10, and what a rollercoaster of a first season it has been! To celebrate hitting this milestone, Rebecca and Kay are tackling one of the single biggest hurdles managers face: holding employees accountable for their performance.

Too many managers fall into the trap of thinking it’s their job to solve every employee problem, carry the emotional labour, and fix every mistake. In this episode, we unpack why performance is a two-way contractual relationship and how to stop playing what we call "shitty tennis" (where the ball of responsibility keeps getting smacked back into your court!).

In this season finale, we discuss:

• The Performance Triangle: Balancing organisational framework, managerial guidance, and the employee’s ultimate responsibility.
• Enablement vs. Accountability: Why you can’t have one without the other (and how to do your due diligence first).
• You-Centred Questioning: Moving away from fixing things and using coaching skills to keep the ownership firmly with the employee.
• The GROW Framework Shortcut: How to walk through Goal, Reality, Options, and Way Forward without drowning in corporate jargon.

Note: We are taking a quick 4-week summer breather to compile your burning questions and plan Season 2! We will be back in your ears on the first Tuesday of July. Have a topic you want us to cover? Drop a comment below or message us on our socials!

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Ever experienced that heavy sinking feeling in your stomach when you walk into a team meeting and immediately get hit with eye-rolling, heavy sighing, or a wall of passive-aggressive silence?

As business owners and managers, we have all been there. You might pick up the phone to your HR team out of sheer frustration and say that an employee has a terrible attitude. But as we unpack in this episode, labelling someone like that is actually the quickest way to guarantee a feedback session fails. It feels personal, it triggers defensive deflection, and it completely kills accountability.

In this penultimate episode of Season 1, we drop the corporate guff to look at the messy, human reality of behavioural misconduct. We talk about why your most technically astute high performers are often your worst cultural offenders, and we break down how to handle the staff members who simply refuse to listen to reasonable instructions.

You will learn how to use the 'CCTV method' to swap subjective opinions for undeniable, physical facts. We also discuss how to balance genuine empathy for an overworked team member with the firm boundaries of your disciplinary policy. Finally, we share how to handle outright belligerence, including the art of holding a terrifyingly uncomfortable silence to make a difficult employee take responsibility for their actions.

Your team is watching how you handle disruption. Protecting a toxic person does not save your business, it just destroys your credibility with everyone else.

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#PeopleManagement #DifficultEmployees #WorkplaceCulture #HRAdvice #SmallBusinessOwner #LeadershipTips #PeasInAPodcast #ConflictResolution #Misconduct

Think employment law obligations only kick in once someone signs a contract? Think again. In this episode of Peas in a Podcast, Rebecca and Kay unpack the minefield that is legal risk in recruitment.

From discriminatory job adverts on shopfronts to the subtle ways unconscious bias sneaks into your yes and no piles, we break down the three critical stages where small business owners accidentally trip up: the terms, the assessment, and the decision.

We also dive into data protection rules, the right to work checks you absolutely must run for everyone, and how a poorly worded offer letter might accidentally lock you into paying a notice period for someone who hasn't even started. It's compliance, candidate experience, and a heavy dose of common sense (minus the corporate wank).

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peasinapodconsulting.org.uk
facebook.com/piapconsulting

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Subscribe for weekly HR advice without the corporate wank!

#Recruitment #SmallBusinessUK #EmploymentLaw #CompanyCulture #PeasInAPodcast #HRAdvice #FounderTips