エピソード

  • Rollout ≠ Adoption: Why Shipping Software Doesn't Mean It's Used

    Rollout ≠ Adoption: Why Shipping Software Doesn't Mean It's Used
    2026/06/09
    Many organizations treat deployment as the finish line: code is released, dashboards show green, and everyone assumes the new capability is ‘in use’. In reality, adoption — the sustained change in behavior, process, and incentives — is the hard part. This episode unpacks why business leaders overestimate the impact of delivery and why IT teams underestimate the ongoing coordination needed to make change stick. You’ll get a concise, practical framework for diagnosing adoption risk, a generalized consulting example that highlights where rollout plans fail, and a checklist of concrete actions both sides can take before, during, and after deployment. The goal is simple: reduce wasted delivery effort, shorten the time to real outcomes, and set realistic accountabilities so systems actually change business behavior instead of quietly collecting dust.

    Become a supporter of this podcast: https://www.spreaker.com/podcast/business-it-it-business--6867401/support.

    To continue the conversation, follow Mirko Peters on LinkedIn, where more insights and real-world examples are shared from both business and IT perspectives.
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    10 分
  • Ownership Tax: Aligning Responsibility, Budget and Systems

    Ownership Tax: Aligning Responsibility, Budget and Systems
    2026/06/08
    When nobody truly owns an outcome, projects accrue an "ownership tax": rework, unanswered incidents, shifting budgets and stalled decisions. In this episode Mirko Peters lays out a practical framework for converting fuzzy responsibilities into system-level contracts that combine decision rights, budget accountability and operational obligation. Through clear, example-driven explanation he shows how small changes — who signs release notes, who budgets run costs, who resolves cross-system incidents — prevent repeat failures. The episode keeps it concrete: business goals that need durable operational commitment, IT constraints that shape acceptable ownership models, and a set of lightweight rituals and artifacts that preserve accountability without bloating governance. Listeners will get a short diagnostic to find ownership gaps, pragmatic steps to close them, and guardrails to avoid centralization or finger-pointing. This is for leaders and practitioners who want fewer surprises and clearer trade-offs between business outcomes and technical reality.

    Become a supporter of this podcast: https://www.spreaker.com/podcast/business-it-it-business--6867401/support.

    To continue the conversation, follow Mirko Peters on LinkedIn, where more insights and real-world examples are shared from both business and IT perspectives.
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    9 分
  • Making IT Costs Speak Business: Turning Hidden Run Costs into Clear Decisions

    Making IT Costs Speak Business: Turning Hidden Run Costs into Clear Decisions
    2026/06/07
    Most organizations treat software and infrastructure costs as bookkeeping afterthoughts rather than decision inputs. This episode makes those costs visible earlier in the lifecycle: translating recurring run costs, integration complexity, operational overhead and technical debt into business trade-offs and decision points. I'll outline what executives usually expect (predictable budgets, clear ROI) and what architects actually see (variable costs, coupling, support effort), then show practical ways to present costs as controllable levers rather than abstract figures. Expect simple models for marginal cost, a service-level cost calculator you can start with, ownership patterns that limit surprise spend, and a generalized consulting example where hidden run costs derailed delivery. No vendor pitch, just usable actions both business and IT can apply in the next 30–90 days to reduce budget shock and improve decisions.

    Become a supporter of this podcast: https://www.spreaker.com/podcast/business-it-it-business--6867401/support.

    To continue the conversation, follow Mirko Peters on LinkedIn, where more insights and real-world examples are shared from both business and IT perspectives.
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    10 分
  • Decision Latency: When Slow Choices Break Systems

    Decision Latency: When Slow Choices Break Systems
    2026/06/06
    Organizations treat decisions like meetings: postpone, ping, repeat. The result is decision latency—the time between a business question and a firm answer—that silently shapes architecture, scope, and cost. In this episode Mirko Peters explains why decision latency matters for both sides: business suffers missed opportunities and shifting priorities; IT builds defensively, over‑engineering for uncertainty or shipping half‑baked solutions that become technical debt. Through a mix of conceptual clarity and a generalized consulting vignette, Mirko unpacks common causes (unclear ownership, multi‑stage approvals, optimistic defaults), shows how latency warps requirements and testing, and gives practical, immediately actionable ways to shorten cycles: clarity on decision criteria, explicit escalation paths, small, reversible decisions, and time‑boxed experiments. Listeners will leave with concrete steps to reduce waiting, speed feedback, and align incentives so choices become part of delivery rather than its bottleneck.

    Become a supporter of this podcast: https://www.spreaker.com/podcast/business-it-it-business--6867401/support.

    To continue the conversation, follow Mirko Peters on LinkedIn, where more insights and real-world examples are shared from both business and IT perspectives.
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    9 分
  • Shadow Features: When Quick Fixes Become Product Reality

    Shadow Features: When Quick Fixes Become Product Reality
    2026/06/05
    Every organization has 'temporary' fixes: a script to patch data, a checkbox added by a power user, or a one-off report that becomes the source of truth. Left unchecked, those tactics fossilize into shadow features—undocumented, poorly tested, and critical. This episode unpacks why business teams lean on fast, local solutions, why IT tolerates or avoids rework, and how the resulting shadow layer quietly reshapes product decisions, costs and risk. Mirko Peters draws on consulting experience to show the common lifecycle of a shadow feature, the predictable misalignments that allow them to persist, and pragmatic interventions that stop tactical work from becoming permanent debt. Expect clear examples, a realistic view of trade-offs, and actionable steps both business leaders and technologists can take to expose, evaluate and either absorb or retire shadow features with minimal disruption.

    Become a supporter of this podcast: https://www.spreaker.com/podcast/business-it-it-business--6867401/support.

    To continue the conversation, follow Mirko Peters on LinkedIn, where more insights and real-world examples are shared from both business and IT perspectives.
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    8 分
  • The Now Fallacy: Time, Consistency, and Expectations Between Business and IT

    The Now Fallacy: Time, Consistency, and Expectations Between Business and IT
    2026/06/04
    Business stakeholders say they need results "now"; engineers point to queues, caches, and eventual consistency. This episode unpacks the mismatch: what business means by instant, where technical constraints force delays, and how ambiguous timing expectations create rework, poor UX, and brittle architecture. Through a clear, consultant lens I separate perceived urgency from measurable requirements, explain common technical patterns that shape delivery (caching, replication, async workflows, compensations, idempotency), and give practical strategies for turning vague timing demands into accept/compensate/monitor decisions. Listeners will finish with a simple rubric to translate 'fast' into SLAs, acceptable staleness, and user-facing behaviors, plus concrete questions business leaders and IT can use in planning and acceptance. The goal is not a technology lecture but a durable playbook for aligning incentives and avoiding costly misunderstandings.

    Become a supporter of this podcast: https://www.spreaker.com/podcast/business-it-it-business--6867401/support.

    To continue the conversation, follow Mirko Peters on LinkedIn, where more insights and real-world examples are shared from both business and IT perspectives.
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    8 分
  • The Undo Problem: Designing Reversible Business Processes in Systems

    The Undo Problem: Designing Reversible Business Processes in Systems
    2026/06/03
    Business teams treat 'undo' as a user expectation: cancel an order, revert a charge, or retract a change. IT often treats the same request as a combination of immutable events, distributed state, external integrations and regulatory constraints. This episode explains the invisible complexity of reversibility and offers concrete principles for designing reversible processes that keep customers satisfied and systems maintainable. Mirko walks through common patterns—soft deletes, compensating transactions, idempotent operations, audit trails—and shows how the right tradeoffs preserve business intent without turning every cancellation into an engineering crisis. Practical, example‑driven and directly actionable, the episode is for leaders who want dependable outcomes and for engineers who need clearer decision boundaries. You’ll finish with a compact checklist to decide when to support true undo, when to offer partial rollback, and how to make those decisions visible and auditable across teams.

    Become a supporter of this podcast: https://www.spreaker.com/podcast/business-it-it-business--6867401/support.

    To continue the conversation, follow Mirko Peters on LinkedIn, where more insights and real-world examples are shared from both business and IT perspectives.
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    9 分
  • Handoffs vs. Handovers: Rituals That Preserve Knowledge Between Business and IT

    Handoffs vs. Handovers: Rituals That Preserve Knowledge Between Business and IT
    2026/06/02
    Handovers are where most projects quietly lose the story that turned an idea into a requirement. This episode unpacks the difference between a 'handoff'—a paper transfer that leaves gaps—and a true 'handover' that preserves intent, constraints and judgment. I’ll explain what business stakeholders assume they’ve delivered, what engineers actually need, and which artifacts and rituals bridge the gap without adding bureaucracy. You’ll get pragmatic techniques: context cards, example mapping, acceptance narratives, quick decision logs and a lightweight handover checklist that works for features, integrations and governance changes. I’ll walk through a generalized consulting example showing where a poor handover led to misbuilt functionality and how a simple ritual could have saved time, budget and blame. Practical takeaways give clear, role-specific actions for leaders and technologists to make handovers reliable, repeatable and measurable. Finish with a short checklist you can try before your next sprint handoff.

    Become a supporter of this podcast: https://www.spreaker.com/podcast/business-it-it-business--6867401/support.

    To continue the conversation, follow Mirko Peters on LinkedIn, where more insights and real-world examples are shared from both business and IT perspectives.
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    8 分